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PROCUREMENT OPPORTUNITY

Debt Enforcement Agents Contract

Cornwall Council · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 26 Sept 2026, 09:12.

Opportunity overview

Cornwall Council is seeking to procure Enforcement Agent Services to support the lawful recovery of unpaid Council Tax, Business Rates, Penalty Charge Notices (PCNs), Housing Benefit Overpayments, Sundry Debts and other eligible debts following the expiry of the current contract in January 2027. The procurement will ensure continuity of statutory debt recovery services, protect critical income streams that fund essential public services, and support the Council's commitment to fair, proportionate and customer-focused debt recovery. The Council is proposing a lotted contract structure to encourage competition, improve resilience and secure specialist expertise across different debt types. Suppliers will be required to demonstrate compliance with all relevant legislation, strong vulnerability management processes, robust governance arrangements and a commitment to ethical enforcement practices. The new contract is expected to commence on 1 February 2027 following a competitive procurement process

Classification

  • CPV75242110 — Bailiff services

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN824400
Main Procurement Category
services
Above Threshold
Yes
Status
planning

Legal basis

Id
2023/54
Scheme
UKPGA

Communication

Future Notice Date
2 Sept 2026, 23:59

Lots and requirements

Entry 1
Id
1
Has Renewal
Yes
Status
planning

Suitability

Sme
Yes

Contract period

Starts
1 Feb 2027, 00:00
Ends
31 Jan 2032, 23:59
Max Extent Date
31 Jan 2034, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
75242110
Description
Bailiff services

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Planning and budget

Milestones

Entry 1
Id
engagement
Type
engagement
Description
Cornwall Council is engaging with the market ahead of a proposed procurement for Enforcement Agent Services covering Council Tax, Business Rates, Penalty Charge Notices, Housing Benefit Overpayments, Sundry Debts and other eligible debt types. The engagement will help shape the procurement approach and gather market feedback on service delivery, innovation, technology and customer support arrangements. No evaluation or supplier selection will take place as part of this engagement.
Due
18 Aug 2026, 23:59
Status
scheduled

Documents

Entry 1
Id
073387-2026
Document Type
marketEngagementNotice
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Published
3 Aug 2026, 16:57
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
Cornwall Council
Id
GB-PPON-PYRH-9827-DWLP

Identifier

Scheme
GB-PPON
Id
PYRH-9827-DWLP

Address

Street Address
County Hall
Locality
Truro
Postal Code
TR1 3AY
Country
GB
Country Name
United Kingdom
Region
UKK30

Contact

Name
Tamsyn Willcocks
Telephone
+44 1872322562

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Truro · UKK30 · TR1 3AY · United Kingdom
  • Delivery location · UK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 073387-2026Preliminary market engagement notice on Find a Tender ·