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PROCUREMENT OPPORTUNITY

AULA product development and support

Coventry University · Contract details notice on Find a Tender

Tender information last checkedLast checked 25 Sept 2026, 13:11.

Opportunity overview

To establish long term stability for our current annual Aula Product Development contract resourcing model with Singularis Ventures to a 3+1+1 call‑off contract with zero minimum commitment.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Singularis Future Serve Pte Ltd

No match
Contract value
US$6.9m
Awarded
Not supplied
Contract signed
11 Aug 2026
Including VAT
US$6.9m
Award ID
1
Status
active
Identifier
GB-PPON PNQL-9131-LLRG
Location
SINGAPORE, SG, 069542, Singapore

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
PA-FRAM-1894-26-TH
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
Ownership of Proprietary Solution by the Contracting Authority: While the intellectual property rights of the bespoke solution are formally held by Coventry University, the system is wholly designed, configured, and implemented by the supplier. The supplier retains exclusive knowledge of the internal logic, custom-developed components, and maintains the security architecture of the system. Exclusive Technical Know-how and System Familiarity: The supplier's historic involvement in the design and build phases has resulted in a technical environment that cannot be practically or safely supported or modified by any other economic operator. No alternative supplier has access to the internal configuration, source code annotations, or encrypted integration protocols essential for compliant and secure delivery. Risk and Inefficiency of Change in Supplier: Transferring the contract to another provider would result in disproportionate technical risk, including potential service disruption, loss of system integrity, and elevated security exposure. Additionally, engaging a new supplier would entail duplicative discovery costs, lengthy familiarisation, and likely redevelopment, undermining value for money. Due Diligence: An internal technical and commercial appraisal concluded that no alternative supplier could undertake the services without unacceptable risk, cost, and delay.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
singleSuppliersIntellectualPropertyExclusiveRights
Entry 2
Id
singleSuppliersTechnicalReasons

Covered By

GPA

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Coventry University
Id
GB-PPON-PMMH-2339-NMGH

Identifier

Scheme
GB-PPON
Id
PMMH-2339-NMGH

Address

Street Address
Priory Street
Locality
Coventry
Postal Code
CV1 5FB
Country
GB
Country Name
United Kingdom
Region
UKG33

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
Singularis Future Serve Pte Ltd
Id
GB-PPON-PNQL-9131-LLRG

Identifier

Scheme
GB-PPON
Id
PNQL-9131-LLRG

Address

Street Address
143 CECIL STREET, #25-03, GB BUILDING
Locality
SINGAPORE
Postal Code
069542
Country
SG
Country Name
Singapore
Region
SG

Contact

Roles

supplier

Details

Scale
large
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-PPON-PNQL-9131-LLRG
Name
Singularis Future Serve Pte Ltd

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Status
active
Has Renewal
Yes
Above Threshold
Yes
Date Signed
12 Aug 2026, 00:00

Period

Starts
13 Aug 2026, 00:00
Ends
29 Jun 2029, 23:59
Max Extent Date
29 Jun 2031, 23:59

Renewal

Description
One plus one years. Contract term is for three plus one plus one years.

Value

Including VAT
6,948,600
Amount
6,948,600
Currency
USD

Agreed Metrics

Entry 1
Id
1
Title
Talent Acquisition
Description
Role fitment and fulfilment. 85% Resource availability.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 2
Id
2
Title
BAU/Production support
Description
80% times responded per service levels 90% times resolved per service levels,

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 3
Id
3
Title
Product Enhancement
Description
85% for each sprint, with an expectation of 27% point increase in overall output.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1

Documents

Entry 1
Id
080502-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
24 Aug 2026, 15:55
Format
text/html

Recorded locations

  • Buyer location · Coventry · UKG33 · CV1 5FB · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 073230-2026Transparency notice on Find a Tender ·
  2. 073262-2026Contract award notice on Find a Tender ·
  3. 080502-2026Contract details notice on Find a Tender ·