Technical Architecture services for DWP Tech Debt register

Opportunity overview

The DPO programme was initially scoped to address approximately 40 identified technical debt items. However, subsequent analysis has revealed additional critical workstreams that were not captured during the original discovery phase, increasing the overall work effort required. The initial plan was to titrate the service down as the number of tech debt items decreased however, due to the additional unforeseen critical work items this has not been possible.<br/><br/>Reg Regulation 72(1)(b) of the Public Contracts Regulations 2015.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Classification

• CPV72000000 — IT services: consulting, software development, Internet and support

Lots

• The Supplier will provide Technical Debt remediation services as described in the GCloud Service Offering, service ID: 8728-3352-3498-405.<br/>This Call-Off Contract is for Services, with outcome-based deliverables detailed in the <br/>table below and will be operated as follows:<br/>• The Supplier Staff will be under the day-to-day direction and control of the Supplier, <br/>not DWP;<br/>• Any quality and non-delivery issues will be raised by DWP directly with the Supplier <br/>rather than the individual Supplier Staff;<br/>• The Supplier will be held accountable by DWP for non-delivery of the Services that <br/>are specified in this Contract, not the individual Supplier Staff;<br/>• The Supplier can substitute the individual Supplier Staff to undertake the <br/>Services within this contract. <br/>The Supplier will deliver the following outcome-based deliverables (the “Services”):<br/><br/>#<br/>Deliverable / <br/>Outcome Details of Activities Acceptance Criteria Estimated Milestone Date<br/>1 Complete <br/>Q1 Tech Debit <br/>Items, Design <br/>Documents and <br/>DDA Packs<br/>Provide the level of solution oversight required from the architect <br/>role provided as part of this service to complete the agreed tech <br/>debt items for this quarter.<br/>All relevant items are approved at technical release <br/>board, completed to DWP <br/>standards and formally signed <br/>off by DWP technical lead.<br/>30/06/2025<br/>31<br/>At the end of each quarter <br/>documentation is to be provided evidencing the completion of the relevant tech debt <br/>items. <br/> <br/>3 Complete Q2 <br/>Tech Debit Items, <br/>Design Documents and DDA <br/>Packs <br/>Provide the level of solution oversight required from the architect <br/>role provided as part of this service to complete the agreed tech <br/>debt items for this quarter.<br/>All relevant items are approved at technical release <br/>board, completed to DWP <br/>standards and formally signed <br/>off by DWP technical lead <br/>At the end of each quarter <br/>documentation is to be provided evidencing the completion of the relevant tech debt <br/>items. <br/>30/09/2025<br/>4 Complete Q3 <br/>Tech Debit Items, <br/>Design Documents and DDA <br/>Packs<br/>Provide the level of solution oversight required from the architect <br/>role provided as part of this service to complete the agreed tech <br/>debt items for this quarter.<br/>All relevant items are approved at technical release <br/>board, completed to DWP <br/>standards and formally signed <br/>off by DWP technical lead <br/>At the end of each quarter <br/>documentation is to be provided evidencing the completion of the relevant tech debt <br/>items. <br/>31/12/2025<br/>5 Complete Q4 <br/>Tech Debit Items, <br/>Design Documents and DDA <br/>Packs<br/>Provide the level of solution oversight required from the architect <br/>role provided as part of this service to complete the agreed tech <br/>debt items for this quarter.<br/>All relevant items are approved at technical release <br/>board, completed to DWP <br/>standards and formally signed <br/>off by DWP technical lead <br/>At the end of each quarter <br/>documentation is to be provided evidencing the completion of the relevant tech debt <br/>items. <br/>31/03/2026<br/>6 Delivery management to complete all tech <br/>Debt items <br/>Delivery management and support <br/>as required and specified by the <br/>End Customer using existing techWork completed in line with <br/>chosen delivery methodology <br/>and DWP standards <br/>31/03/2026<br/>32<br/>nology components wherever possible, while meeting user and business needs.<br/>Support delivery activities across <br/>the tech debt project and continuous improvement activities.<br/>Proactively progress tech debt <br/>items through to completion in a <br/>timely manner.<br/>Chair regular meetings to prioritise <br/>tech debt items. <br/>7 Adoption, application, and oversight of architectural governance, <br/>ensuring that optimal approaches <br/>are used.<br/>The Supplier will provide Technical <br/>Architecture expertise for items <br/>on the Tech Debt register. Deliverables will be split (as a minimum) <br/>across the following areas, SAS, Informatica, CENTRIC, Citrix and Oracle.<br/>The Supplier will ensure the following:<br/>Assure an appropriate best practice approach is driven and use Architecture knowledge to guide the <br/>team through any challenges <br/>Assistance with Tech Debt <br/>workstream Risks and Issues as <br/>needed<br/>All design artefacts approved <br/>at the appropriate governance <br/>boards. <br/>31/03/2026<br/>8 Adoption, application, and oversight of architectural governance, <br/>ensuring that optimal approaches <br/>are used.<br/>Develop and manage network <br/>configuration and changes.<br/>This will apply to any deliverables <br/>on the tech debt register, as well <br/>as any defects identified.<br/>All design artefacts approved <br/>at the appropriate governance <br/>boards and defects resolved <br/>to DWP standards<br/>31/03/2026<br/>9 Completion of DR <br/>plan<br/>Design & develop Disaster Recovery (DR) plans and test each stage<br/>DR design and test signed-off <br/>and approved at the appropriate governance boards.<br/>31/03/2026<br/>10 Produce any required documentation in accordance with DWP <br/>standards, <br/>Ensure all documentation is clear <br/>and meets DWP requirements. <br/>Demos will be required, where <br/>there is a handover (knowledge <br/>transfer) to DWP resource.<br/>All documentation approved <br/>in accordance with DWP <br/>standards.<br/>31/03/2026Value not stated