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PROCUREMENT OPPORTUNITY

Community Support Service

North Ayrshire Council · tender

Tender information last checkedLast checked 26 Sept 2026, 11:57.

Opportunity overview

The procurement will deliver an Adult Community Support Service across Learning Disability, Physical Disability and Mental Health client groups. Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service. The scope of the procurement will encompass services currently referred to as Community Supports, 24Hr Support, Housing Support and Supported living services. It does not include care at home provision. Services will be delivered through a flexible framework contract model. The contract term will be for a total of Six (6) years. The term will be an initial two (2) year period, followed by two further extension periods of 2 years. Providers will be invited to join the Flexible Framework at the two year break periods through a formal tender process. Re-opening July 2026 update - this framework has now been modified and will run until July 2027, with an option to extend until December 2027. Therefore, in line with the original framework schedule to open every 2 years, we are re-opening again in July 2026, for a final time on this framework. A PIN is currently live for the framework retender due to start in 2027.

Classification

  • CPV85000000 — Health and social work services

Lots

  • Three Towns, Garnock Valley and North Coast Area - Mental Health Client GroupValue not stated
  • Three Towns, Garnock Valley and North Coast Area - Learning Disability Client GroupValue not stated
  • Three Towns, Garnock Valley and North Coast Area - Physical Disability Client GroupValue not stated
  • Irvine and Kilwinning Area - Mental Health Client GroupValue not stated
  • Irvine and Kilwinning Area -Learning Disability Client GroupValue not stated
  • Irvine and Kilwinning Area - Physical Disability Client GroupValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
NAC/4280
Status
active
Main Procurement Category
services
Procurement Method
open
Procurement Method Details
Open procedure
Award Criteria Details
This procurement is based on the most economically advantageous tender (MEAT) on the basis of best price-quality ratio, where price is 10% and quality is 90%. Please see PCStender for further information.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
85000000
Description
Health and social work services

Lot Details

Submission Method

electronicSubmission

Other Requirements

Reduction Criteria
Bidders will be required to PASS North Ayrshire Councils financial checks "It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commence of any subsequently awarded contract, the types and levels of insurance indicated below: Employer’s (Compulsory) Liability Insurance = 5000000 GBP http://www.hse.gov.uk/pubns/hse40.pdf Public Liability Insurance = 10000000 GBP

Selection criteria

Criteria

Criterion 1
Type
technical
Description
Bidders Must be registered with the Care Inspectorate or equivalent Bidders must be registered with an appropriate to deliver the service Bidders must maintain registration throughout the duration of the contract"

Contract terms

Performance Terms
1. The bidder must hold a UKAS (or equivalent) accredited independent third party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent), OR 2. A quality management policy authorised by their Chief Executive or equivalent. Please see the ESPD Guidance documents in the Instruction to Tenderers document for full details.

Techniques

Has Framework Agreement
Yes

Framework Agreement

Period Rationale
The framework will be set up for 6 years in total 2 years plus the option to extend for a further 2 years and then another 2 years. July 2026 update - this has now been extended until July 2027, with an option to extend until December 2027 (As per modification notice https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL560832)New entrants can enter every 2 years.

Procedure

Tender Period

Ends
31 Aug 2026, 12:00

Submission terms

Languages

en

Lots and requirements

Entry 1
Id
2
Title
Three Towns, Garnock Valley and North Coast Area - Learning Disability Client Group
Description
The procurement will deliver an Adult Community Support Service to adults age 16 and over with a learning disability need. Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking night provision, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.
Status
active

Contract period

Duration In Days
2,160
Entry 2
Id
3
Title
Three Towns, Garnock Valley and North Coast Area - Physical Disability Client Group
Description
The procurement will deliver an Adult Community Support Service to adults age 16 and over with a physical disability need. Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking night provision, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.
Status
active

Contract period

Duration In Days
2,160
Entry 3
Id
4
Title
Irvine and Kilwinning Area - Mental Health Client Group
Description
The procurement will deliver an Adult Community Support Service to adults age 16 and over with a mental health issue. Services will be delivered in a community seting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking night provision, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.
Status
active

Contract period

Duration In Days
2,160
Entry 4
Id
5
Title
Irvine and Kilwinning Area -Learning Disability Client Group
Description
The procurement will deliver an Adult Community Support Service to adults age 16 and over with a learning disability need. Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking night provision, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring
Status
active

Contract period

Duration In Days
2,160
Entry 5
Id
6
Title
Irvine and Kilwinning Area - Physical Disability Client Group
Description
The procurement will deliver an Adult Community Support Service to adults age 16 and over with a physical disability need. Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking night provision, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.
Status
active

Contract period

Duration In Days
2,160
Entry 6
Id
1
Title
Three Towns, Garnock Valley and North Coast Area - Mental Health Client Group
Description
The procurement will deliver an Adult Community Support Service to adults age 16 and over with a mental health need. Services will be delivered in a community settings24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.
Status
active

Contract period

Duration In Days
2,160

Items and delivery

Item 1
Id
2
Related Lot
2

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services

Delivery locations

Entry 1
Region
UKM93

Delivery Location

Description
Three Towns, Garnock Valley and North Coast Area
Item 2
Id
3
Related Lot
3

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services

Delivery locations

Entry 1
Region
UKM93

Delivery Location

Description
Three Towns, Garnock Valley and North Coast Area
Item 3
Id
4
Related Lot
4

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services

Delivery locations

Entry 1
Region
UKM93

Delivery Location

Description
Irvine and Kilwinning Area
Item 4
Id
5
Related Lot
5

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services

Delivery locations

Entry 1
Region
UKM93

Delivery Location

Description
Irvine and Kilwinning Area
Item 5
Id
6
Related Lot
6

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services

Delivery locations

Entry 1
Region
UKM93

Delivery Location

Description
Irvine and Kilwinning Area
Item 6
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services

Delivery locations

Entry 1
Region
UKM93

Delivery Location

Description
Three Towns, Garnock Valley and North Coast Area

Buyer, suppliers and contacts

Organisation 1
Name
North Ayrshire Council
Id
GB-FTS-1083

Identifier

Legal Name
North Ayrshire Council

Address

Street Address
Cunninghame House, Friars Croft
Locality
Irvine
Region
UKM93
Postal Code
KA12 8EE
Country Name
United Kingdom

Contact

Telephone
+44 1294324730

Roles

buyer
centralPurchasingBody

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
REGIONAL_AUTHORITY
Description
Regional or local authority
Entry 2
Scheme
COFOG
Id
01
Description
General public services
Organisation 2
Name
Kilmarnock Sheriff Court
Id
GB-FTS-185435

Identifier

Legal Name
Kilmarnock Sheriff Court

Address

Street Address
Sheriff Court House, St Marnock Street
Locality
kilmarnock
Postal Code
KA1 1ED
Country Name
United Kingdom

Roles

reviewBody

Details

Recorded locations

  • Buyer location · Irvine · UKM93 · KA12 8EE · United Kingdom
  • Delivery location · UKM93

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 072403-2026tender ·