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PROCUREMENT OPPORTUNITY

Adult Carers and Young Carers Support Services

South Lanarkshire Council · tender

Tender information last checkedLast checked 26 Sept 2026, 11:57.

Opportunity overview

Provision of Adult Carers and Young Carers Support Services. The Council are looking to procure Services that will continue to support and work with Adult Carers and Young Carers residing in South Lanarkshire to offer holistic, personalised support through an outcomes approach by offering a range of direct and indirect support. The Service will deliver a full spectrum of preventative approaches and supports to enable Adult Carers and Young Carers to achieve their outcomes and ensure their rights are met. This is an Open Tender including 2 Lots, with one supplier being awarded per Lot. There is a maximum budget for Lot 2 (for both Lots), further details can be found within the Service Specification (Appendix 4) and Pricing Schedule (Appendix 5). For clarity, the definition of Adult Carers and Young Carers is as per the Carers Act Scotland 2016. “adult carer” means a carer who is at least 18 years old but is not a young carer. “young carer” means a carer who; (a) under 18 years old, or (b) has attained the age of 18 years while a pupil at school, and has since attaining that age remained a pupil at that or another school.

Classification

  • CPV85310000 — Social work services

Lots

  • Adult Carers Support Service£4.4m
  • Young Carers Support Service£1.4m

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
SLC/SW/24/072
Status
active
Main Procurement Category
services
Procurement Method
open
Procurement Method Details
Open procedure
Has Recurrence
Yes

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
85310000
Description
Social work services

Lot Details

Submission Method

electronicSubmission

Communication

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
SPD Question 2.C.1 Reliance on the capacities of other entities Bidders are required to complete a full SPD for each of the entities whose capacity they rely upon. SPD Question 2.D.1 Subcontractors on whose capacity the bidder does not rely Bidders are required to complete a shortened version of the SPD for each Subcontractor on whose capacity the bidder does not rely on. SPD Question 4A.1 Trade Registers It is a requirement of this tender that if the bidder is UK based they must hold a valid registration with Companies House. Where the bidder is UK based but not registered at Companies House they must be able to verify to the Councils satisfaction that they are trading from the address provided in the tender and under the company name given. If the bidder is based out-with the UK they must be enrolled in the relevant professional or trade register appropriate to their country as described in Schedule 5 of the Public Contracts (Scotland) Regulations 2015. SPD Question 4A.2 Authorisation/Membership Where it is required, within a bidder’s country of establishment they must confirm which authorisation or memberships of the relevant organisation(s) are required in order to perform this service. Bidders must confirm if they hold the particular authorisation or memberships.

Applies To

supplier
Criterion 2
Type
economic
Description
SPD Question 4B.4 Economic and Financial Standing The Council will use the following ratios to evaluate a bidders financial status: Profitability – this is taken as profit after tax but before dividends and minority interests. If a company makes a profit then it is a pass for this ratio; Liquidity – this is calculated as current assets less stock and work in progress, divided by current liabilities. If the answer is greater than or equal to one then it is a pass for this ratio Gearing – this is calculated as the total external secured borrowing (short term and long term) divided by shareholder funds expressed as a percentage. If the answer is less than or equal to 100% it is considered a pass for this ratio. Bidders must provide the name and value of each of the 3 ratios within their response to SPD question 4B.4. The Council requires bidders to pass 2 out of the 3 financial ratios above. Where 2 out of the 3 ratios cannot be met, the Council may take the undernoted into consideration when assessing financial viability and the risk to the Council, providing that the Bidder can supply evidence to substantiate any of the mitigating criteria when requested to do so. The following list is not exhaustive and other criteria may be considered where proposed by a bidder as mitigating factors: Would the bidder have passed the checks if prior year accounts had been used? Were any of the poor appraisal outcomes "marginal"? Does the bidder operate in a market which, traditionally, requires lower liquidity or higher debt finance? Does the bidder have sufficient reserves to sustain losses for a number of years? Does the bidder have a healthy cashflow? Is the bidder profitable enough to finance the interest on its debt? Is most of the bidder's debt owed to group companies? Is the bidder's debt due to be repaid over a number of years, and affordable? Have the bidder's results been adversely affected by "one off costs" and / or "one off accounting treatments"? Do the bidder's auditors (where applicable) consider it to be a "going concern"? Will the bidder provide a Parent Company Guarantee? Is the bidder the single supplier/source of the Goods/Works/Services in the marketplace? The Council will request submission of and assess the bidders financial accounts, and may use financial verification systems to validate the information provided. SPD Question 4B.5 Insurance The bidder must confirm that they have or will commit to obtain prior to the commencement of the contract, the following levels of Insurance Cover: Employer’s Liability Insurance covering the death of or bodily injuries to employees of the bidder arising out of and in the course of their employment in connection with this contract to the level of 10000000 GBP in respect of each claim, without limit to the number of claims. Public Liability Insurance covering the death of or bodily injury to a person (not an employee of the bidder) or loss of or damage to property resulting from an action or failure to take action by the bidder to the level of 5000000 GBP in respect of each claim, without limit to the number of claims. Professional Indemnity Insurance covering the failure of the bidder to use the skill and care normally used by professionals providing the services described in this tender to the level of 5000000 GBP in respect of each claim, without limit to the number of claims.

Applies To

supplier
Criterion 3
Type
technical
Description
SPD Question 4C.1.2 Technical and Professional Ability (Services Experience) With reference to the nature and details of the services that are the subject matter of this tender, Bidders should demonstrate in their response to question 4C.1.2 that they have held contracts (preferably public sector authority) of a similar nature, size and value to those mentioned in the Service Specification. Bidders are required to provide examples that demonstrate relevant experience delivering carers support service over the last 3 years. Experience should be evidenced for all Lots being bid for, bidders should use the Technical Experience Template (Attachment 12) provided in the general attachments to give details of their experience and then upload this attachment to the general area. SPD Question 4C.6 and 4C.6.1 Technical and Professional Ability (Qualifications) It is a mandatory requirement of this tender that the successful bidder’s staff and any subcontractor used by them to deliver the services as part of the contract must be appropriately vetted in accordance with the Protection of Vulnerable Groups (Scotland) Act 2007. SPD Question 4C.9 Technical and Professional Ability It is a mandatory requirement of the tender and subsequent contract that the successful bidder(s) must have, or commit to have, by the end of the implementation phase, premises located within South Lanarkshire geographical boundary as shown on Attachment 7 and referred to in the Service Specification. SPD Question 4C.10 Technical and Professional Ability (Sub-Contracting) Bidders will be required to confirm whether they intend to subcontract and, if so, for what proportion of the contract. SPD Question 4C.12 Quality Control Bidders will be expected to hold Information Security Standards / accreditation up to and including ISO/IEC 27001:2013 in conjunction with Cyber Essentials Plus. Also, show demonstrable adherence to National Cyber Security Centres (NCSC) Cyber Security Principles and industry best practice in relation to the delivery of cloud services. Bidders not holding the above criteria must adhere to the attached Cloud Hosting Security Principles in relation to the delivery of the cloud services. SPD Question 4C.12.1 Quality Control If the certificates at question 4C.12 cannot be provided, bidders must adhere to the attached Cloud Hosting Security Principles detailed under Attachment 19 in relation to the delivery of the cloud services. SPD Question 4D.1 Quality Assurance Schemes Bidders should confirm that they hold a recognised Quality Assurance Standard e.g. BS EN ISO 9001 (or equivalent) as detailed under Attachment 13. Health and Safety A Health & Safety Questionnaire must be completed and submitted when requested to do so by the Council, prior to any award being made. The Health and Safety Questionnaire is included in the attachment area for information only at this stage and doesn't require to be submitted within the Qualification Envelope. Bidders should confirm that they agree to complete the Health & Safety Questionnaire and any other associated supporting documents when requested to do so by the Council.

Applies To

supplier

Contract terms

Performance Terms
As detailed in Attachment 3 - Terms and Conditions of Contract.
Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed
Has Electronic Payment
Yes

Covered By

GPA

Tender Period

Ends
11 Sept 2026, 12:00

Submission terms

Languages

en

Bid Validity Period

Ends
10 Mar 2027, 23:59

Expected award period

Starts
11 Sept 2026, 12:00

Bid Opening

Date
11 Sept 2026, 12:00

Recurrence

Description
July 2031 or July 2033 or July 2035 dependant optional extensions and/or funding.

Lots and requirements

Entry 1
Id
1
Title
Adult Carers Support Service
Description
The Council are looking to purchase a Service that will continue to support and work with Adult Carers residing in South Lanarkshire to offer holistic, personalised support through an outcomes approach by offering a range of direct and indirect support. The Service will deliver engagement and empowerment activities, information and representation services. It will offer training, short breaks information and advice and Adult Carer Support Plans. The Service will deliver a full spectrum of preventative approaches and supports to enable Adult Carers to achieve their outcomes, have a life alongside caring, ensure their rights are met and maintain their own health and wellbeing.
Has Renewal
Yes
Has Options
No
Status
active

Award criteria

Criteria

Criterion 1
Name
Technical
Type
quality
Description
70
Criterion 2
Name
Price
Type
cost
Description
30

Value

Amount
4,360,000
Currency
GBP

Contract period

Duration In Days
1,800

Renewal

Description
Council option to extend by two periods of 2 years (a total of 4 years), subject to satisfactory performance, financial standing and availability of funding.

Submission terms

Variant Policy
notAllowed
Entry 2
Id
2
Title
Young Carers Support Service
Description
The Council are looking to purchase a Service that will continue to support and work with Young Carers residing in South Lanarkshire to offer holistic, personalised support based on assessed need, risk and personal outcomes, to promote choice, control and independence for Young Carers by offering a range of direct and indirect support. The Service will deliver engagement and empowerment activities, information and representation services and connect Young Carers to their communities. It will offer a range of support including one to one, group work, and short breaks and in school support. It will offer training, information and advice, and Young Carer Statements. The Service will deliver a full spectrum of preventative approaches and supports to enable Young Carers to achieve their outcomes, have a life similar to that of other young people, ensure their rights are met and to stay healthy, safe, nurtured, included, active, achieving and responsible.
Has Renewal
Yes
Has Options
No
Status
active

Award criteria

Criteria

Criterion 1
Name
Technical
Type
quality
Description
70
Criterion 2
Name
Price
Type
cost
Description
30

Value

Amount
1,365,000
Currency
GBP

Contract period

Duration In Days
1,800

Renewal

Description
Council option to extend by two periods of 2 years (a total of 4 years), subject to satisfactory performance, financial standing and availability of funding.

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85310000
Description
Social work services

Delivery locations

Entry 1
Region
UKM95
Item 2
Id
2
Related Lot
2

Additional Classifications

Entry 1
Scheme
CPV
Id
85310000
Description
Social work services

Delivery locations

Entry 1
Region
UKM95

Buyer, suppliers and contacts

Organisation 1
Name
South Lanarkshire Council
Id
GB-FTS-129427

Identifier

Legal Name
South Lanarkshire Council

Address

Street Address
Council Headquarters, Almada Street, Almada Street
Locality
Hamilton
Region
UKM95
Postal Code
ML3 0AA
Country Name
United Kingdom

Contact

Name
Gayle Chilton
Telephone
+44 1698454353

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
REGIONAL_AUTHORITY
Description
Regional or local authority
Entry 2
Scheme
COFOG
Id
01
Description
General public services
Organisation 2
Name
Hamilton Sheriff Court
Id
GB-FTS-4311

Identifier

Legal Name
Hamilton Sheriff Court

Address

Street Address
Sheriff Court House, 4 Beckford Street
Locality
Hamilton
Postal Code
ML3 0BT
Country Name
United Kingdom

Contact

Telephone
+44 1698282957

Roles

reviewBody
reviewContactPoint

Details

Recorded locations

  • Buyer location · Hamilton · UKM95 · ML3 0AA · United Kingdom
  • Delivery location · UKM95

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 072385-2026tender ·