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PROCUREMENT OPPORTUNITY

Contract to Upgrade Minster Compass to Minster Edge WMS

Hertfordshire County Council · Contract details notice on Find a Tender

Tender information last checkedLast checked 25 Sept 2026, 22:17.

Opportunity overview

The project is for the upgrade and migration of Herts FullStop's core operational platform from the existing Minster Compass system to Minster Edge WMS, a modern Software-as-a-Service (SaaS) warehouse management solution. The service includes the provision of the Minster Edge WMS software together with supporting components such as the IntaData integration platform, barcode scanning services and reporting databases. The objective is to modernise HFS's educational resources and warehouse operations while retaining compatibility with existing business processes, data structures and integrations. The services cover the full implementation lifecycle, including requirements analysis, solution configuration, system implementation, data migration, systems integration, acceptance testing, user acceptance testing, staff training, go-live support and transition activities. Introduction of barcode scanners and barcode label printers is part of this project. Minster will migrate existing Compass data into Edge WMS, recreate and manage integrations with key business systems, provide onsite training, and support the delivery of a minimum viable product targeted for early 2027. The project structured around delivery milestones covering discovery, build releases, integration testing, user testing and stabilisation after go-live. In addition, Minster will provide hosting, maintenance and transitional support services following implementation. This includes cloud hosting on Microsoft Azure, software updates and maintenance releases, service desk support with defined response and resolution times, business continuity arrangements, security management, and GDPR-compliant data processing. The solution is intended to improve operational visibility, reporting, customer and staff experience, digital capability and future self-service opportunities while ensuring continuity of critical HFS operations.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Published award value
Value not stated
Awarded
Not supplied
Contract signed
13 Aug 2026
Award ID
1
Status
active
Identifier
GB-COH 02271395
Location
Lichfield, UKG24, WS13 6TU, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
HCC2618037
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
Herts FullStop (HFS), part of Hertfordshire County Council's Resources Directorate, has undertaken extensive and repeated market engagement over several years to identify and procure a replacement core business management platform for its Educational Resources operation. Despite significant effort and investment of time and resources, these procurement activities have not resulted in a viable and deliverable replacement solution that met the Council's operational, commercial and financial requirements. Three separate procurement exercises have been undertaken. The first competitive procurement exercise did not result in any bids that were capable of meeting the Council's requirements and consequently no contract could be awarded. A second procurement exercise successfully identified a supplier and a contract was awarded; however, during the discovery phase the supplier elected to terminate the arrangement through the contractual break provisions because agreement could not be reached regarding intellectual property ownership, and allocation of liabilities without materially altering the procured contract and creating procurement compliance concerns. Subsequently, a third procurement exercise undertaken through an approved Crown Commercial Service framework reached the stage of contract negotiations and agreement on terms and conditions. However, following executive consideration, the Council determined that the scale of investment required to implement and deliver the proposed solution could not be supported within the available funding envelope due to wider cost pressures and therefore the procurement could not proceed. These repeated procurement exercises have demonstrated that there is currently no reasonable alternative solution available to HFS which satisfies the Council's operational requirements, implementation timescales and affordability constraints. Previous replacement programmes required estimated capital investment of c. £1.6 million, with approximately £1.1 million directly attributable to software acquisition and implementation costs being paid to the main contractor. Following a review of priorities and available funding, the Council has established a revised project budget of approximately £800,000 for the business transformation programme. Within this revised affordability envelope, a full market replacement of the existing core platform is no longer deliverable. HFS currently operates critical business processes through Minster Computer Systems Limited's Compass platform. Minster Computer Systems Limited is the proprietor of the existing software, associated intellectual property, underlying data structures, interfaces, integrations, workflows and technical architecture. The proposed solution is an upgrade and migration from the existing Compass platform to Minster Edge WMS, together with associated implementation, integration and transition services. Only Minster Computer Systems Limited possesses the necessary proprietary rights, technical knowledge, source systems expertise and software licensing authority required to undertake this migration and provide the associated implementation services. No third party supplier is able to provide the Minster Edge WMS software, nor undertake the upgrade of the existing Compass environment, without the consent, involvement and intellectual property rights held exclusively by Minster Computer Systems Limited. The proposed award therefore satisfies the grounds contained within Regulation 6.4.3, as only one supplier can provide the required goods and services due to proprietary intellectual property rights, exclusive licensing arrangements and technical reasons, and there are no reasonable alternatives capable of achieving the required outcome within the Council's financial and delivery constraints. In addition, the proposed award satisfies Regulation 6.4.5. The project represents the replacement and modernisation of an existing solution provided by the incumbent.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
singleSuppliersTechnicalReasons

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Hertfordshire County Council
Id
GB-PPON-PWJT-5264-WYMY

Identifier

Scheme
GB-PPON
Id
PWJT-5264-WYMY

Address

Street Address
Robertson House, Six Hills Way
Locality
Stevenage
Postal Code
SG1 2FQ
Country
GB
Country Name
United Kingdom
Region
UKH23

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
MINSTER COMPUTER SYSTEMS LIMITED
Id
GB-COH-02271395

Identifier

Scheme
GB-COH
Id
02271395

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PRBJ-2953-BWNW

Address

Street Address
Unit 3 Sherbrook House
Locality
Lichfield
Postal Code
WS13 6TU
Country
GB
Country Name
United Kingdom
Region
UKG24

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72212430
Description
Inventory management software development services

Delivery locations

Entry 1
Region
UKH23
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-02271395
Name
MINSTER COMPUTER SYSTEMS LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Status
active
Has Renewal
Yes
Above Threshold
Yes
Date Signed
14 Aug 2026, 00:00
No Agreed Metrics Rationale
Not required for this value.

Period

Starts
14 Aug 2026, 00:00
Ends
11 Aug 2027, 23:59
Max Extent Date
11 Aug 2028, 23:59

Renewal

Description
Single 12 month extension

Value

Including VAT
297,000
Currency
GBP

Documents

Entry 1
Id
079134-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
19 Aug 2026, 15:49
Format
text/html

Recorded locations

  • Buyer location · Stevenage · UKH23 · SG1 2FQ · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 071991-2026Transparency notice on Find a Tender ·
  2. 072008-2026Contract award notice on Find a Tender ·
  3. 079134-2026Contract details notice on Find a Tender ·