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PROCUREMENT OPPORTUNITY

LHP572 Housing, Asset, Repairs and Compliance Management Solution

LINCOLNSHIRE HOUSING PARTNERSHIP LIMITED · Tender notice on Find a Tender

Tender information last checkedLast checked 24 Sept 2026, 10:31.

Opportunity overview

Lincolnshire Housing Partnership (LHP) is a greater Lincolnshire based housing association created in April 2018. LHP is a charity regulated as a Community Benefit Society and a not for profit housing provider regulated by the Regulator for Social Housing. LHP’s Data and Technology Strategy 2026–2029 sets out LHP’s vision to become a digitally confident, data-driven housing association by March 2029, supported by a sequenced three-year roadmap structured around three phases: Foundations (Year 1, 2026/27), Transformation (Year 2, 2027/28), and Innovation (Year 3, 2028/29). The strategy has one overriding objective: to give LHP the technology and data foundations it needs to achieve and sustain a C1 Consumer Standard grading, with a target of March 2027. The most important implication is that LHP needs a modern, integrated housing and repairs platform, supported by a clear integration architecture and a stronger data foundation.  Core Systems — a modern, integrated core housing and repairs platform at the heart of operations, supplemented where necessary by specialist capability that is tightly integrated into the target architecture, replacing our Housing Management System alongside a fit-for-purpose finance system and consolidated service charge platform.  Data Foundation — the Data Warehouse as a single source of truth, with Power BI as the reporting and analytics layer and governance embedded through the Data Stewards.  Integration Layer — an API-first architecture with a strategic integration partner, removing manual re-keying between core systems, with the integration architecture agreed before any new system is procured.  Customer & Colleague Experience — a fully AI-enabled CXone contact centre, an enhanced customer portal integrated with the new HMS, and mobile-first field working tools. Within this roadmap, the HMS/Digital Repairs Options is a priority Year 1 initiative. The decisions taken through this appraisal will shape the future platform architecture, the integration approach, and the sequencing of wider change across the strategy period. This project is associated with the procurement of a solution for a Housing Management System, Repairs Platform and Dynamic Scheduling tool. Access to the procurement documentation can be found at the following address: https://in-tendhost.co.uk/lhp/aspx/Home

Classification

  • CPV48000000 — Software package and information systems

Lots

  • Lot 1 – Housing Management System (HMS):Value not stated
  • Lot 2 – Repairs Management System (RMS) and Dynamic SchedulerValue not stated
  • Lot 3 Combined Lot Housing Management System and Repairs Management SystemValue not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
LHP572
Status
active
Procurement Method
selective
Procurement Method Details
Competitive flexible procedure
Main Procurement Category
goods
Above Threshold
Yes
Expression Of Interest Deadline
19 Oct 2026, 12:00
Has Recurrence
Yes

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure

Features
The procurement process will comprise of the following stages as summarised below: Stage 1 – Procurement Specific Questionnaire (PSQ): LHP will assess all PSQ submissions received by the deadline to determine which Tenderers have not breached the exclusion grounds and have met conditions of participation within the PSQ. LHP intends to invite a total of 5 Tenderers for each of Lot 1 and Lot 2 to participate in Stages 2. Stage 2 – Invitation to Tender: LHP will evaluate all compliant ITT submissions received by the shortlisted Tenderers. Stage 3 – Presentation Stage: LHP will invite all shortlisted Tenderers who submitted a compliant ITT submission in Stage 2 to deliver a presentation to assess the veracity of their offers. LHP reserves the right to maintain, increase or decrease the qualitative scores awarded in Stage 2. Stage 4 – Best and Final Offer Stage: LHP will invite all shortlisted Tenderers from Stage 3 who submitted a complaint ITT submission in Stage 2 and met the minimum requirements for Stage 3 to submit a best and final offer. Stage 5 – Preferred Tenderer Negotiation Stage (if required): LHP will invite all shortlisted Tenderers from Stage 3 who submitted a complaint ITT submission in Stage 2 and met the requirements for Stage 3 and 4 to negotiation.

Submission terms

Electronic Submission Policy
allowed

Languages

en

Enquiry period

Ends
19 Oct 2026, 12:00

Expected award period

Ends
15 Mar 2027, 23:59

Lot Details

Maximum Lots Bid Per Supplier
1
Maximum Lots Awarded Per Supplier
1

Award criteria

Description
Requirements are split between Lot 1, Lot 2 and Lot 3. It is anticipated that LHP will either appoint one bidder for Lot 1 and one bidder for Lot 2 or one bidder for Lot 3.

Recurrence

Dates

Entry 1
Starts
23 Nov 2032, 23:59

Lots and requirements

Entry 1
Id
1
Title
Lot 1 – Housing Management System (HMS):
Description
Housing Management System (HMS): tenancy, rents, lettings, arrears, income, asset management, compliance, CRM and case management.
Status
active
Has Renewal
Yes

Value

Including VAT
0
Amount
0
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
cost
Name
Price
Description
Cost of the proposal

Numbers

Entry 1
Number
30
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality
Description
The quality criteria is broken down as follows: 40% Response to LHP's Statement of Requirements (Appendix X) 15% Response to LHP's Quality Criteria (Appendix 5 of the Invitation to Tender) 10% Formal Presentation of Response 5% Response to LHP's ESG requirements

Numbers

Entry 1
Number
70
Weight
percentageExact

Second Stage

Minimum Candidates
1
Maximum Candidates
5

Selection criteria

Criteria

Criterion 1
Type
economic
Description
Please refer to section 13 of the PSQ document
Criterion 2
Type
technical
Description
Please refer to sections 20-24 of the PSQ document and Appendix A LHP - PSQ Pass Criteria
Criterion 3
Description
Please refer to sections 20-24 of the PSQ document and Appendix A LHP - PSQ Pass Criteria
For Reduction
Yes

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Apr 2027, 00:00
Ends
31 Mar 2032, 23:59
Max Extent Date
1 Apr 2034, 00:59

Renewal

Description
2 possible extensions of 12 months
Entry 2
Id
2
Title
Lot 2 – Repairs Management System (RMS) and Dynamic Scheduler
Description
Repairs Management System (RMS) and Dynamic Scheduler: responsive, planned and cyclical repairs, dynamic scheduling and resource optimisation across the in-house DLO and external contractors, and mobile working.
Status
active
Has Renewal
Yes

Value

Including VAT
0
Amount
0
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
cost
Name
Price
Description
Cost of the proposal

Numbers

Entry 1
Number
30
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality
Description
The quality criteria is broken down as follows: 40% Response to LHP's Statement of Requirements (Appendix X) 15% Response to LHP's Quality Criteria (Appendix 5 of the Invitation to Tender) 10% Formal Presentation of Response 5% Response to LHP's ESG requirements

Numbers

Entry 1
Number
70
Weight
percentageExact

Second Stage

Minimum Candidates
1
Maximum Candidates
5

Selection criteria

Criteria

Criterion 1
Type
economic
Description
Please refer to section 13 of the PSQ document
Criterion 2
Type
technical
Description
Please refer to sections 20-24 of the PSQ document and Appendix A LHP - PSQ Pass Criteria
Criterion 3
Description
Please refer to sections 20-24 of the PSQ document and Appendix A LHP - PSQ Pass Criteria
For Reduction
Yes

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Apr 2027, 00:00
Ends
31 Mar 2032, 23:59
Max Extent Date
1 Apr 2034, 00:59

Renewal

Description
2 possible extensions of 12 months
Entry 3
Id
3
Title
Lot 3 Combined Lot Housing Management System and Repairs Management System
Description
Housing Management System (HMS): tenancy, rents, lettings, arrears, income, asset management, compliance, CRM and case management and Repairs Management System (RMS) and Dynamic Scheduler: responsive, planned and cyclical repairs, dynamic scheduling and resource optimisation across the in-house DLO and external contractors, and mobile working.
Status
active
Has Renewal
Yes

Value

Including VAT
0
Amount
0
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
cost
Name
Price
Description
Cost of the proposal

Numbers

Entry 1
Number
30
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality
Description
The quality criteria is broken down as follows: 40% Response to LHP's Statement of Requirements (Appendix X) 15% Response to LHP's Quality Criteria (Appendix 5 of the Invitation to Tender) 10% Formal Presentation of Response 5% Response to LHP's ESG requirements

Numbers

Entry 1
Number
70
Weight
percentageExact

Second Stage

Minimum Candidates
1
Maximum Candidates
5

Selection criteria

Criteria

Criterion 1
Type
economic
Description
Please refer to section 13 of the PSQ document
Criterion 2
Type
technical
Description
Please refer to sections 20-24 of the PSQ document and Appendix A LHP - PSQ Pass Criteria

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Apr 2027, 00:00
Ends
31 Mar 2032, 23:59
Max Extent Date
1 Apr 2034, 00:59

Renewal

Description
2 possible extensions of 12 months

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems

Delivery locations

Entry 1
Region
UKE13
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKF3
Country
GB
Country Name
United Kingdom
Item 2
Id
2
Related Lot
2

Additional Classifications

Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems

Delivery locations

Entry 1
Region
UKE13
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKF3
Country
GB
Country Name
United Kingdom
Item 3
Id
3
Related Lot
3

Additional Classifications

Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems

Delivery locations

Entry 1
Region
UKE13
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKF3
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
090392-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
24 Sept 2026, 09:09
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
LINCOLNSHIRE HOUSING PARTNERSHIP LIMITED
Id
GB-COH-RS007748

Identifier

Scheme
GB-COH
Id
RS007748

Address

Street Address
Cartergate House, 26 Chantry Lane
Locality
Grimsby
Postal Code
DN312LJ
Country
GB
Country Name
United Kingdom
Region
UKE13

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Grimsby · UKE13 · DN312LJ · United Kingdom
  • Delivery location · UKE13 · United Kingdom
  • Delivery location · UKF3 · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 070609-2026Preliminary market engagement notice on Find a Tender ·
  2. 070614-2026Preliminary market engagement notice on Find a Tender ·
  3. 090392-2026Tender notice on Find a Tender ·