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PROCUREMENT OPPORTUNITY

DN Colleges Group - Customer Relationship Management Solution and Implementation

DN Colleges Group · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 26 Sept 2026, 17:26.

Opportunity overview

DN Colleges Group undertook preliminary market engagement to explore options for a new Customer Relationship Management solution supporting the learner journey from initial enquiry through application, admissions and enrolment. The engagement considered available CRM platforms, licensing arrangements, implementation approaches, integration with existing Group systems, delivery timescales and support models. Following the market engagement and subsequent internal assessment, Salesforce was identified as the Group's preferred CRM platform direction. Information gathered through the engagement was used to inform the Group's CRM business case, requirements and subsequent procurement planning. No contract was awarded through the preliminary market engagement.

Classification

  • CPV48445000 — Customer Relation Management software package
  • CPV72260000 — Software-related services

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-06d344
Main Procurement Category
services
Status
planning

Legal basis

Id
2023/54
Scheme
UKPGA

Communication

Future Notice Date
27 Jul 2026, 23:59

Lots and requirements

Entry 1
Id
1
Has Renewal
Yes
Status
planning

Contract period

Starts
17 Sept 2026, 00:00
Ends
16 Sept 2029, 23:59
Max Extent Date
16 Sept 2031, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48445000
Description
Customer Relation Management software package
Entry 2
Scheme
CPV
Id
72260000
Description
Software-related services

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 7
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 8
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 9
Region
UKK
Country
GB
Country Name
United Kingdom

Planning and budget

Milestones

Entry 1
Id
engagement
Type
engagement
Description
DN Colleges Group undertook preliminary market engagement with CRM platform providers and implementation partners to explore available solutions for supporting the learner journey from enquiry through application, admissions and enrolment. The engagement included supplier discussions, demonstrations and the review of indicative proposals. It considered platform functionality, licensing, implementation approaches, integration requirements, delivery timescales, support arrangements and indicative costs. Information gathered through the engagement was used to inform the Group's business case, requirements and procurement approach.
Date Met
17 Jul 2026, 00:00
Status
met

Documents

Entry 1
Id
070299-2026
Document Type
marketEngagementNotice
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Published
24 Jul 2026, 13:39
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
DN Colleges Group
Id
GB-UKPRN-10004695

Identifier

Scheme
GB-UKPRN
Id
10004695

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PZBH-4782-ZMWY

Address

Street Address
The Hub Chappell Drive
Locality
Doncaster
Postal Code
DN1 2RF
Country
GB
Country Name
United Kingdom
Region
UKE31

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Doncaster · UKE31 · DN1 2RF · United Kingdom
  • Delivery location · UKC · United Kingdom
  • Delivery location · UKD · United Kingdom
  • Delivery location · UKE · United Kingdom
  • Delivery location · UKF · United Kingdom
  • Delivery location · UKG · United Kingdom
  • Delivery location · UKH · United Kingdom
  • Delivery location · UKI · United Kingdom
  • Delivery location · UKJ · United Kingdom
  • Delivery location · UKK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 070299-2026Preliminary market engagement notice on Find a Tender ·