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PROCUREMENT OPPORTUNITY

IT managed service

The Pensions Ombudsman · Tender notice on Find a Tender

Tender information last checkedLast checked 25 Sept 2026, 14:32.

Opportunity overview

The Pensions Ombudsman is inviting tenders for an IT managed service provision

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • Lot 1£3.1m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-06d077
Status
active
Procurement Method
open
Procurement Method Details
Competitive flexible procedure
Main Procurement Category
services
Above Threshold
Yes
How to submit
Tenders must be submitted through the relevant Government Commercial Agency portal

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure

Is Accelerated
Yes
Accelerated Rationale
State of urgency
Features
The Pensions Ombudsman is inviting tenders for a GCA framework. A single tendering round will be used

Techniques

Has Framework Agreement
Yes

Framework Agreement

Method
withReopeningCompetition
Type
closed
Description
Prices are proposed by suppliers in their tenders and evaluated

Submission terms

Electronic Submission Policy
notAllowed

Languages

en

Tender Period

Ends
4 Sept 2026, 11:00

Enquiry period

Ends
28 Aug 2026, 16:00

Expected award period

Ends
28 Sept 2026, 23:59

Lots and requirements

Entry 1
Id
1
Status
active
Has Renewal
Yes

Value

Including VAT
3,660,000
Amount
3,050,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality and price

Numbers

Entry 1
Number
100
Weight
percentageExact

Suitability

Sme
Yes

Contract period

Starts
13 Dec 2026, 00:00
Ends
12 Dec 2029, 23:59
Max Extent Date
12 Dec 2031, 23:59

Renewal

Description
The contract is for an initial period of 3 years followed by possible extension of 1 + 1 years to be agreed between The Pensions Ombudsman and the supplier

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
080049-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
21 Aug 2026, 15:54
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
The Pensions Ombudsman
Id
GB-PPON-PTJC-5298-ZLZN

Identifier

Scheme
GB-PPON
Id
PTJC-5298-ZLZN

Address

Street Address
10 South Colonnade
Locality
LONDON
Postal Code
E14 4PU
Country
GB
Country Name
United Kingdom
Region
UKI42

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government

Recorded locations

  • Buyer location · LONDON · UKI42 · E14 4PU · United Kingdom
  • Delivery location · UK · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 068992-2026Preliminary market engagement notice on Find a Tender ·
  2. 080049-2026Tender notice on Find a Tender ·