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PROCUREMENT OPPORTUNITY

Foundations for Change Framework – Supporting Adults Aged 18–65 Years with Additional Support Needs

West Dunbartonshire Council · tender

Tender information last checkedLast checked 26 Sept 2026, 20:46.

Opportunity overview

West Dunbartonshire Council on behalf of West Dunbartonshire Health and Social Care Partnership seeks to establish an Open Flexible Framework for the provision of community support services for adults aged 18 to 65 years who require additional support due to learning disability, autism, complex needs, physical disability, cognitive impairment including acquired brain injury, sensory impairment and mental health challenges. Services will be delivered through Self Directed Support Options 2 and 3 and will adopt an outcomes focused, person centred approach designed to maximise independence, improve quality of life and support individuals to live the lives they choose within their communities. The Framework will remain open during its lifetime and providers may apply for one or more Lots

Classification

  • CPV85300000 — Social work and related services

Lots

  • Lot 1 – Learning Disability£13.1m
  • Lot 2 – Autism£1.3m
  • Lot 3 – Complex Needs£2.5m
  • Lot 4 – Physical Disability£3.7m
  • Lot 5 – Cognitive Impairment (Including Acquired Brain Injury)£620k
  • Lot 6 – Sensory Impairment£620k
  • Lot 7 – Mental Health (Including Severe and Enduring Conditions)£1.9m
  • Lot 8 – All Lots 1 to 7£23.7m

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
2425-41
Status
active
Main Procurement Category
services
Procurement Method
open
Procurement Method Details
Open procedure
Has Recurrence
No
Review Details
An economic operator that suffers or risks suffering loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 may bring proceedings in the Sheriff Court or Court of Session.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
85300000
Description
Social work and related services

Lot Details

Maximum Lots Bid Per Supplier
8

Submission Method

electronicSubmission

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
Economic operators must be registered with the Care Inspectorate as a Care at Home Service, or be capable of obtaining such registration prior to commencement of service delivery. Providers must maintain Care Inspectorate registration throughout the duration of the Framework Agreement and comply with all relevant legislative, regulatory and professional requirements. Providers must ensure that employees are registered with the Scottish Social Services Council where required and maintain compliance with all applicable registration standards. The successful Provider must maintain a minimum Care Inspectorate inspection score of 3 (Adequate) across all inspected key questions for the duration of the Framework.

Applies To

supplier
Criterion 2
Type
economic
Description
Bidders will be required to demonstrate economic and financial standing appropriate to the scale and nature of the Framework. Assessment of financial standing will be undertaken through the Single Procurement Document (SPD) and may include review of annual accounts, turnover, financial ratios and any other information considered necessary by the Council. The Council reserves the right to seek additional financial information where required to assess financial viability.
Minimum
Bidders must demonstrate sufficient economic and financial standing to deliver the services and meet the requirements of the Framework Agreement. Assessment of financial standing will be undertaken through the SPD and financial checks carried out by the Council. The Council reserves the right to seek additional supporting information where required and to exclude bidders where there are concerns regarding financial viability, sustainability or the ability to deliver the services throughout the duration of the Framework Agreement.

Applies To

supplier
Criterion 3
Type
technical
Description
Bidders must demonstrate relevant technical and professional ability to deliver community based support services for adults aged 18 to 65 years requiring additional support. Providers must demonstrate experience relevant to the Lots applied for and evidence appropriate staffing arrangements, training, qualifications, quality assurance systems, safeguarding arrangements and experience of delivering outcomes focused support services.
Minimum
Providers must be suitably experienced, qualified and registered to deliver the services for the Lots applied for. Providers must maintain Care Inspectorate registration as a Care at Home Service and demonstrate robust arrangements for recruitment, training, supervision, quality assurance, adult protection and service delivery. Providers must have sufficient staffing resources and operational capacity to deliver services in accordance with the requirements of the Framework Agreement

Applies To

supplier
Criterion 4
Type
technical
Description
Execution of the service is reserved to providers registered as Care at Home Services with the Care Inspectorate. Successful providers must maintain registration throughout the duration of the Framework Agreement and comply with all relevant legislative, regulatory and professional requirements.

Contract terms

Performance Terms
Providers must maintain Care Inspectorate registration as a Care at Home Service throughout the duration of the Framework Agreement. Providers must comply with all relevant legislation, Care Inspectorate requirements, Scottish Social Services Council requirements, adult protection guidance, fair work practices and the terms and conditions of the Framework Agreement. Providers must maintain appropriate staffing levels, workforce qualifications, training arrangements, quality assurance systems, outcome monitoring arrangements and safeguarding procedures throughout the duration of the Framework Agreement. Providers must deliver outcomes focused, person centred services in accordance with Self Directed Support principles and the requirements of the Foundations for Change Flexible Framework.
Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed
Has Electronic Payment
Yes

Techniques

Has Framework Agreement
Yes

Framework Agreement

Maximum Participants
999
Period Rationale
The Foundations for Change Flexible Framework will operate for an initial period of 60 months with an option to extend for up to 24 months. The Framework will remain open to new entrants throughout its duration, subject to successful completion of the procurement process and satisfaction of the published selection and award criteria.

Covered By

GPA

Tender Period

Ends
18 Sept 2026, 12:00

Submission terms

Languages

en

Bid Validity Period

Duration In Days
180

Expected award period

Starts
21 Sept 2026, 12:30

Bid Opening

Date
21 Sept 2026, 12:30
Description
Tenders will be opened electronically through the Public Contracts Scotland Tender system by authorised officers of West Dunbartonshire Council in accordance with the Council's procurement procedures.

Address

Street Address
Public Contracts Scotland Tender

Lots and requirements

Entry 1
Id
1
Title
Lot 1 – Learning Disability
Description
Provision of community based support services for adults aged 18 to 65 years with a learning disability requiring additional support under Self Directed Support Options 2 and 3. The Service will support individuals to live the lives they choose through an outcomes focused and person centred approach. Services may include personal care, support with daily living, community participation, promoting independence, maintaining tenancies and supporting positive outcomes identified through the My Life Assessment process. The Framework will remain open throughout its duration and new entrants may apply to join subject to meeting the relevant selection and award criteria. Additional information: This Lot relates to support services for adults aged 18 to 65 years with a learning disability. The estimated value is a maximum estimated value only and does not guarantee expenditure. The Framework will operate as an Open Flexible Framework and remain open to new entrants throughout its duration.
Has Renewal
Yes
Has Options
Yes
Status
active

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
80
Criterion 2
Type
price
Description
20

Value

Amount
13,090,000
Currency
GBP

Contract period

Duration In Days
1,800

Renewal

Description
The Council reserves the right to extend the Framework Agreement for a period of up to 24 months.

Submission terms

Variant Policy
notAllowed

Options

Description
The Council reserves the right to extend the Framework Agreement for a period of up to 24 months.
Entry 2
Id
2
Title
Lot 2 – Autism
Description
Provision of community based support services for adults aged 18 to 65 years with autism requiring additional support under Self Directed Support Options 2 and 3. The Service will support individuals to live the lives they choose through an outcomes focused and person centred approach. Services may include personal care, support with daily living, community participation, promoting independence, maintaining tenancies and supporting positive outcomes identified through the My Life Assessment process. The Framework will remain open throughout its duration and new entrants may apply to join subject to meeting the relevant selection and award criteri Additional information: This Lot relates to support services for adults aged 18 to 65 years with autism. The estimated value is a maximum estimated value only and does not guarantee expenditure. The Framework will operate as an Open Flexible Framework and remain open to new entrants throughout its duration
Has Renewal
Yes
Has Options
Yes
Status
active

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
80
Criterion 2
Type
price
Description
20

Value

Amount
1,250,000
Currency
GBP

Contract period

Duration In Days
1,800

Renewal

Description
The Council reserves the right to extend the Framework Agreement for a period of up to 24 months.

Submission terms

Variant Policy
notAllowed

Options

Description
The Council reserves the right to extend the Framework Agreement for a period of up to 24 months.
Entry 3
Id
3
Title
Lot 3 – Complex Needs
Description
Provision of community based support services for adults aged 18 to 65 years with complex needs including behaviours that challenge and health related support needs under Self Directed Support Options 2 and 3. The Service will support individuals to live the lives they choose through an outcomes focused and person centred approach. Services may include personal care, support with daily living, community participation, promoting independence, maintaining tenancies, supporting positive outcomes identified through the My Life Assessment process and supporting individuals with complex health and behavioural support requirements. The Framework will remain open throughout its duration and new entrants may apply to join subject to meeting the relevant selection and award criteria. Additional information: This Lot relates to support services for adults aged 18 to 65 years with complex needs including behaviours that challenge and health related support needs. The estimated value is a maximum estimated value only and does not guarantee expenditure. The Framework will operate as an Open Flexible Framework and remain open to new entrants throughout its duration.
Has Renewal
Yes
Has Options
Yes
Status
active

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
80
Criterion 2
Type
price
Description
20

Value

Amount
2,490,000
Currency
GBP

Contract period

Duration In Days
1,800

Renewal

Description
The Council reserves the right to extend the Framework Agreement for a period of up to 24 months.

Submission terms

Variant Policy
notAllowed

Options

Description
The Council reserves the right to extend the Framework Agreement for a period of up to 24 months.
Entry 4
Id
4
Title
Lot 4 – Physical Disability
Description
Provision of community based support services for adults aged 18 to 65 years with physical disabilities requiring additional support under Self Directed Support Options 2 and 3. The Service will support individuals to live the lives they choose through an outcomes focused and person centred approach. Services may include personal care, support with daily living, community participation, promoting independence, maintaining tenancies and supporting positive outcomes identified through the My Life Assessment process. The Framework will remain open throughout its duration and new entrants may apply to join subject to meeting the relevant selection and award criteria. Additional information: This Lot relates to support services for adults aged 18 to 65 years with physical disabilities. The estimated value is a maximum estimated value only and does not guarantee expenditure. The Framework will operate as an Open Flexible Framework and remain open to new entrants throughout its duration
Has Renewal
Yes
Has Options
Yes
Status
active

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
80
Criterion 2
Type
price
Description
20

Value

Amount
3,740,000
Currency
GBP

Contract period

Duration In Days
1,800

Renewal

Description
The Council reserves the right to extend the Framework Agreement for a period of up to 24 months.

Submission terms

Variant Policy
notAllowed

Options

Description
The Council reserves the right to extend the Framework Agreement for a period of up to 24 months.
Entry 5
Id
5
Title
Lot 5 – Cognitive Impairment (Including Acquired Brain Injury)
Description
Provision of community based support services for adults aged 18 to 65 years with cognitive impairment, including acquired brain injury, requiring additional support under Self Directed Support Options 2 and 3. The Service will support individuals to live the lives they choose through an outcomes focused and person centred approach. Services may include personal care, support with daily living, community participation, promoting independence, maintaining tenancies and supporting positive outcomes identified through the My Life Assessment process. The Framework will remain open throughout its duration and new entrants may apply to join subject to meeting the relevant selection and award criteria. Additional information: This Lot relates to support services for adults aged 18 to 65 years with cognitive impairment, including acquired brain injury. The estimated value is a maximum estimated value only and does not guarantee expenditure. The Framework will operate as an Open Flexible Framework and remain open to new entrants throughout its duration.
Has Renewal
Yes
Has Options
Yes
Status
active

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
80
Criterion 2
Type
price
Description
20

Value

Amount
620,000
Currency
GBP

Contract period

Duration In Days
1,800

Renewal

Description
The Council reserves the right to extend the Framework Agreement for a period of up to 24 months

Submission terms

Variant Policy
notAllowed

Options

Description
The Council reserves the right to extend the Framework Agreement for a period of up to 24 months
Entry 6
Id
6
Title
Lot 6 – Sensory Impairment
Description
Provision of community based support services for adults aged 18 to 65 years with sensory impairment requiring additional support under Self Directed Support Options 2 and 3. The Service will support individuals to live the lives they choose through an outcomes focused and person centred approach. Services may include personal care, support with daily living, community participation, promoting independence, maintaining tenancies and supporting positive outcomes identified through the My Life Assessment process. The Framework will remain open throughout its duration and new entrants may apply to join subject to meeting the relevant selection and award criteria. Additional information: This Lot relates to support services for adults aged 18 to 65 years with sensory impairment. The estimated value is a maximum estimated value only and does not guarantee expenditure. The Framework will operate as an Open Flexible Framework and remain open to new entrants throughout its duration.
Has Renewal
Yes
Has Options
Yes
Status
active

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
80
Criterion 2
Type
price
Description
20

Value

Amount
620,000
Currency
GBP

Contract period

Duration In Days
1,800

Renewal

Description
The Council reserves the right to extend the Framework Agreement for a period of up to 24 months.

Submission terms

Variant Policy
notAllowed

Options

Description
The Council reserves the right to extend the Framework Agreement for a period of up to 24 months.
Entry 7
Id
7
Title
Lot 7 – Mental Health (Including Severe and Enduring Conditions)
Description
Provision of community based support services for adults aged 18 to 65 years with mental health support needs, including severe and enduring mental health conditions, under Self Directed Support Options 2 and 3. The Service will support individuals to live the lives they choose through an outcomes focused and person centred approach. Services may include personal care, support with daily living, community participation, promoting independence, maintaining tenancies, preventing hospital admission and supporting positive outcomes identified through the My Life Assessment process. The Framework will remain open throughout its duration and new entrants may apply to join subject to meeting the relevant selection and award criteria. Additional information: This Lot relates to support services for adults aged 18 to 65 years with mental health support needs, including severe and enduring mental health conditions. The estimated value is a maximum estimated value only and does not guarantee expenditure. The Framework will operate as an Open Flexible Framework and remain open to new entrants throughout its duration.
Has Renewal
Yes
Has Options
Yes
Status
active

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
80
Criterion 2
Type
price
Description
20

Value

Amount
1,870,000
Currency
GBP

Contract period

Duration In Days
1,800

Renewal

Description
The Council reserves the right to extend the Framework Agreement for a period of up to 24 months.

Submission terms

Variant Policy
notAllowed

Options

Description
The Council reserves the right to extend the Framework Agreement for a period of up to 24 months.
Entry 8
Id
8
Title
Lot 8 – All Lots 1 to 7
Description
Provision of community based support services for adults aged 18 to 65 years requiring additional support under Self Directed Support Options 2 and 3 across all service categories within the Foundations for Change Flexible Framework. This Lot covers Learning Disability, Autism, Complex Needs including behaviours that challenge and health related support needs, Physical Disability, Cognitive Impairment including Acquired Brain Injury, Sensory Impairment and Mental Health including severe and enduring mental health conditions. The Service will support individuals to live the lives they choose through an outcomes focused and person centred approach. Services may include personal care, support with daily living, community participation, promoting independence, maintaining tenancies, preventing hospital admission and supporting positive outcomes identified through the My Life Assessment process. The Framework will remain open throughout its duration and new entrants may apply to join subject to meeting the relevant selection and award criteria. Additional information: This Lot relates to support services for adults aged 18 to 65 years across all service categories within the Foundations for Change Flexible Framework. The estimated value is a maximum estimated value only and does not guarantee expenditure. The Framework will operate as an Open Flexible Framework and remain open to new entrants throughout its duration.
Has Renewal
Yes
Has Options
Yes
Status
active

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
80
Criterion 2
Type
price
Description
20

Value

Amount
23,690,000
Currency
GBP

Contract period

Duration In Days
1,800

Renewal

Description
The Council reserves the right to extend the Framework Agreement for a period of up to 24 months.

Submission terms

Variant Policy
notAllowed

Options

Description
The Council reserves the right to extend the Framework Agreement for a period of up to 24 months.

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85300000
Description
Social work and related services

Delivery locations

Entry 1
Region
UKM81

Delivery Location

Description
West Dunbartonshire
Item 2
Id
2
Related Lot
2

Additional Classifications

Entry 1
Scheme
CPV
Id
85300000
Description
Social work and related services

Delivery locations

Entry 1
Region
UKM81

Delivery Location

Description
West Dunbartonshire
Item 3
Id
3
Related Lot
3

Additional Classifications

Entry 1
Scheme
CPV
Id
85300000
Description
Social work and related services

Delivery locations

Entry 1
Region
UKM81

Delivery Location

Description
West Dunbartonshire
Item 4
Id
4
Related Lot
4

Additional Classifications

Entry 1
Scheme
CPV
Id
85300000
Description
Social work and related services

Delivery locations

Entry 1
Region
UKM81

Delivery Location

Description
West Dunbartonshire
Item 5
Id
5
Related Lot
5

Additional Classifications

Entry 1
Scheme
CPV
Id
85300000
Description
Social work and related services

Delivery locations

Entry 1
Region
UKM81

Delivery Location

Description
West Dunbartonshire
Item 6
Id
6
Related Lot
6

Additional Classifications

Entry 1
Scheme
CPV
Id
85300000
Description
Social work and related services

Delivery locations

Entry 1
Region
UKM81

Delivery Location

Description
West Dunbartonshire
Item 7
Id
7
Related Lot
7

Additional Classifications

Entry 1
Scheme
CPV
Id
85300000
Description
Social work and related services

Delivery locations

Entry 1
Region
UKM81

Delivery Location

Description
West Dunbartonshire
Item 8
Id
8
Related Lot
8

Additional Classifications

Entry 1
Scheme
CPV
Id
85300000
Description
Social work and related services

Delivery locations

Entry 1
Region
UKM81

Delivery Location

Description
West Dunbartonshire

Buyer, suppliers and contacts

Organisation 1
Name
West Dunbartonshire Council
Id
GB-FTS-2840

Identifier

Legal Name
West Dunbartonshire Council

Address

Street Address
16 Church Street
Locality
Dumbarton
Region
UKM81
Postal Code
G82 1QL
Country Name
United Kingdom

Contact

Name
Louise Mcivor
Telephone
+44 1389737000

Roles

buyer
centralPurchasingBody
reviewContactPoint

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
REGIONAL_AUTHORITY
Description
Regional or local authority
Entry 2
Scheme
COFOG
Id
07
Description
Health

Additional Contact Points

Entry 1
Telephone
+44 1389763266
Organisation 2
Name
Dumbarton Sheriff Court
Id
GB-FTS-185036

Identifier

Legal Name
Dumbarton Sheriff Court

Address

Street Address
Sheriff Court House
Locality
Dumbarton
Postal Code
G82 1QL
Country Name
United Kingdom

Contact

Telephone
+44 1389763266

Roles

reviewBody

Details

Recorded locations

  • Buyer location · Dumbarton · UKM81 · G82 1QL · United Kingdom
  • Delivery location · UKM81

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 068976-2026tender ·