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PROCUREMENT OPPORTUNITY

Custody Detention Officers

The Police and Crime Commissioner for Leicestershire · Tender notice on Find a Tender

Tender information last checkedLast checked 26 Sept 2026, 21:52.

Opportunity overview

The Leicestershire Police and Crime Commissioner (the contracting authority) is procuring a service for the Provision of Custody Detention Officers (CDOs) based within the secure estate of police custody suites. As such it is ancillary to the role the police have of investigating crime. The contract will commence on 17th May 2027 for a period of 3 years until 16th May 2030 with an option to extend in 12 monthly increments for a maximum of 3 further years (up to 6 years in total, to a maximum end date of 16th May 2033). The overall management of the Contract to provide custody support is viewed as a partnership between Leicestershire Police and the successful Provider. The services provided will be effective, efficient and meet the needs of the stakeholders and users, with CDO cover in line with agreed staffing levels and the appropriate balance of male and female CDO's for each team. Management practices will be supportive, innovative and flexible and promote a 'can do' attitude with a strong focus on service delivery and performance improvement. The force custody suites undertake trauma informed practices and have developed a vulnerability suite at Keyham Lane custody. Colleagues, including CDO's based at this suite, are expected to be at the forefront of training regarding vulnerable people. Occasionally, detainees are held on behalf of other police forces, the Health & Safety Executive, the Prison Service and HO Immigration Enforcement; these detainees are classed as business as usual and should be cared for in accordance with current custody policy, legislation and guidance.

Classification

  • CPV66162000 — Custody services

Lots

  • Lot 1£20m · Including VAT

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
CONT0537
Status
active
Procurement Method
open
Procurement Method Details
Open procedure
Main Procurement Category
services
Above Threshold
Yes
How to submit
All Tenders must be submitted through the e-tendering portal In-Tend https://sell2.in-tend.co.uk/blpd/home, for the avoidance of doubt, submissions made by any other method will not be accepted. All tender documentation can be found on the In-Tend Portal and includes: Attachment 1 - CONT0537 - ITT Instructions to Bidders Attachment 2 - CONT0537 - Schedule of Non-Compliance Attachment 3 - CONT0537 - Statement of Requirements Attachment 4 - CONT0537 - Procurement Specific Questionnaire (PSQ) Attachment 5 - CONT0537 - Response to Tender Attachment 6 - CONT0537 - Pricing Schedule Attachment 7 - CONT0537 - DRAFT Contract Attachment 8 - CONT0537 - Anonymised TUPE Data Site Visit If you have any issues with the system at any point before or after you have submitted your tender, you must contact the technical support team at support@in-tend.co.uk or 0845 557 8607.

Legal basis

Id
2023/54
Scheme
UKPGA

Submission terms

Electronic Submission Policy
allowed

Languages

en

Tender Period

Ends
20 Aug 2026, 10:00

Enquiry period

Ends
3 Aug 2026, 10:00

Expected award period

Ends
10 Sept 2026, 23:59

Lots and requirements

Entry 1
Id
1
Status
active
Has Renewal
Yes
Has Options
Yes

Value

Including VAT
20,000,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Technical

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
cost
Name
Cost

Numbers

Entry 1
Number
30
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Value

Numbers

Entry 1
Number
10
Weight
percentageExact

Contract period

Starts
17 May 2027, 00:00
Ends
16 May 2030, 23:59
Max Extent Date
16 May 2033, 23:59

Renewal

Description
Option to extend in 12 monthly increments for a maximum of 3 further years

Options

Description
The Contracting Authority reserves the right to award an optional increase in service capacity comprising an additional 4 Custody Detention Officer FTEs, increasing the total staffing requirement from 40.5 FTE to 44.5 FTE. Bidders will be required to submit prices for both the core requirement and the optional increased requirement.

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
66162000
Description
Custody services

Delivery locations

Entry 1
Region
UKF2
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
068310-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
20 Jul 2026, 14:42
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
The Police and Crime Commissioner for Leicestershire
Id
GB-PPON-PXJR-8257-MYGR

Identifier

Scheme
GB-PPON
Id
PXJR-8257-MYGR

Address

Street Address
St Johns
Locality
Leicester
Postal Code
LE19 2BX
Country
GB
Country Name
United Kingdom
Region
UKF22

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Leicester · UKF22 · LE19 2BX · United Kingdom
  • Delivery location · UKF2 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 068310-2026Tender notice on Find a Tender ·