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PROCUREMENT OPPORTUNITY

Voicescape Collections & Payment Integration Annual Licence Fee

Great Yarmouth Borough Council · Contract details notice on Find a Tender

Tender information last checkedLast checked 26 Sept 2026, 22:01.

Opportunity overview

Use of SMS and email messaging for council tax, business rates and sundry debt payers in arrears. Also used for take up campaigns.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

VOICESCAPE LIMITED

Matched by number
Contract value
£45k
Awarded
Not supplied
Contract signed
31 May 2024
Including VAT
£54k
Award ID
1
Status
active
Identifier
GB-COH 10440336
Location
Salford, UKD34, M5 3ED, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-06cedd
Status
complete
Procurement Method Details
Below threshold - unknown

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
Great Yarmouth Borough Council
Id
GB-PPON-PXDC-1245-VQNQ

Identifier

Scheme
GB-PPON
Id
PXDC-1245-VQNQ

Address

Street Address
Town Hall
Locality
Great Yarmouth
Postal Code
NR30 2QF
Country
GB
Country Name
United Kingdom
Region
UKH15

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
VOICESCAPE LIMITED
Id
GB-COH-10440336

Identifier

Scheme
GB-COH
Id
10440336

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PVPP-8272-NWYR

Address

Street Address
Ice Building 4th Floor, Exchange Quay
Locality
Salford
Postal Code
M5 3ED
Country
GB
Country Name
United Kingdom
Region
UKD34

Contact

Roles

supplier

Details

Scale
sme
Vcse
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
goods

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48100000
Description
Industry specific software package

Delivery locations

Entry 1
Region
UKH15
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-10440336
Name
VOICESCAPE LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
Voicescape Collections & Payment Integration
Status
active
Has Renewal
Yes
Above Threshold
No
Date Signed
1 Jun 2024, 00:00

Period

Starts
1 Jun 2026, 00:00
Ends
31 May 2027, 23:59
Max Extent Date
31 May 2028, 23:59

Renewal

Description
The original contract commenced on 1 June 2024 with an option to renew for years 2,3 and 4. Option year 2 was taken up for the period 1/6/2025 to 31/5/2026. This current period is for Option Year 3 - 1/6/2026 to 31/5/2027

Value

Including VAT
54,000
Amount
45,000
Currency
GBP

Documents

Entry 1
Id
068258-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
20 Jul 2026, 14:04
Format
text/html

Recorded locations

  • Buyer location · Great Yarmouth · UKH15 · NR30 2QF · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 068258-2026Contract details notice on Find a Tender ·