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PROCUREMENT OPPORTUNITY

Support services for the EPR - Sunrise 22.1

LIVERPOOL HEART AND CHEST HOSPITAL NHS FOUNDATION TRUST · Contract details notice on Find a Tender

Tender information last checkedLast checked 24 Sept 2026, 12:31.

Opportunity overview

Provision of support services for the EPR - Sunrise 22.1

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

ALTERA HEALTHCARE (IT) UK LTD

Matched by number
Contract value
£984.4k
Awarded
Not supplied
Contract signed
6 Aug 2026
Including VAT
£1.2m
Award ID
1
Status
active
Identifier
GB-COH 07584643
Location
Birmingham, UKG31, B2 5DB, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-06ce77
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
Single supplier - intellectual property or exclusive rights: the services under the contract are limited to the ongoing support and maintenance of an EPR system provided by Altera which is already implemented and operational at LHCH. Altera owns the IP rights in the EPR system and LHCH holds perpetual licences to use the software. There are no reasonable alternatives as it is not practicable for an alternative supplier to provide support services for Altera's proprietary system without access to the underlying IP and a wholescale replacement of the system would involve significant operational disruption and risk to patient safety. Single supplier - technical reasons: due to the technical architecture of the EPR system, Altera possesses the technical know-how, development tools and access to the proprietary code to deliver the support and maintenance services and so competition is absent for technical reasons. As above, there are no reasonable alternatives as another supplier providing such services would give rise to significant technical and practical challenges as it would not have access to the underlying code/system and any replacement of the EPR system would be disproportionate given the clinical risks and operational disruption involved. Additional or repeat goods, services or works - extension or partial replacement: the contract relates to the continuation of support and maintenance services which are the same as or compatible with the existing services already being supplied to LHCH. As above, an alternative supplier would result in LHCH receiving services that would be incompatible with the existing EPR system deployed at LHCH and therefore there would be disproportionate technical difficulties in the operation and maintenance of the EPR system.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
singleSuppliersIntellectualPropertyExclusiveRights
Entry 2
Id
singleSuppliersTechnicalReasons
Entry 3
Id
additionalRepeatExtensionPartialReplacement

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
LIVERPOOL HEART AND CHEST HOSPITAL NHS FOUNDATION TRUST
Id
GB-NHS-RBQ

Identifier

Scheme
GB-NHS
Id
RBQ

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PZVQ-2197-NJGG

Address

Street Address
Moroney House, Thomas Drive
Locality
Liverpool
Postal Code
L14 3PE
Country
GB
Country Name
United Kingdom
Region
UKD72

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government
Organisation 2
Name
ALTERA HEALTHCARE (IT) UK LTD
Id
GB-COH-07584643

Identifier

Scheme
GB-COH
Id
07584643

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PYYL-5488-YJMJ

Address

Street Address
31 Temple Street
Locality
Birmingham
Postal Code
B2 5DB
Country
GB
Country Name
United Kingdom
Region
UKG31

Contact

Roles

supplier

Details

Scale
large
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72600000
Description
Computer support and consultancy services

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-07584643
Name
ALTERA HEALTHCARE (IT) UK LTD

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
Provision of support services for the EPR - Sunrise 22.1
Status
active
Has Renewal
Yes
Above Threshold
Yes
Date Signed
7 Aug 2026, 00:00
No Agreed Metrics Rationale
Less than required threshold

Period

Starts
8 Aug 2026, 00:00
Ends
7 Aug 2029, 23:59
Max Extent Date
7 Aug 2031, 23:59

Renewal

Description
Extension period may be exercised, this will be subject to replacement system being procured and implemented.

Value

Including VAT
1,181,239
Amount
984,366
Currency
GBP

Documents

Entry 1
Id
083433-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
3 Sept 2026, 12:16
Format
text/html

Recorded locations

  • Buyer location · Liverpool · UKD72 · L14 3PE · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 068073-2026Transparency notice on Find a Tender ·
  2. 068793-2026Contract award notice on Find a Tender ·
  3. 083433-2026Contract details notice on Find a Tender ·