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PROCUREMENT OPPORTUNITY

MENTAL HEALTH CRISIS HOUSE

Cardiff and Vale University Health Board · planning

Tender information last checkedLast checked 26 Sept 2026, 22:31.

Opportunity overview

Cardiff and Vale University Health Board is seeking a provider to deliver a Mental Health Crisis House Service for adults in Cardiff and the Vale of Glamorgan. The service will provide a short-term, recovery-focused residential alternative to hospital admission for individuals experiencing an acute mental health crisis, supporting crisis stabilisation, recovery and community reintegration. The successful provider will be responsible for sourcing, maintaining and managing suitable premises for delivery of the service, ensuring compliance with all relevant safety, accessibility and service requirements. The contract will be for an initial term of 4 years with an option to extend for a further 1 year. The estimated contract value covers the full potential contract term, including the extension period, and incorporates all costs associated with the provision and maintenance of the premises by the supplier.

Classification

  • CPV85323000 — Community health services

Lots

  • Cardiff and Vale University Health Board is seeking a suitably experienced and qualified provider to deliver a Mental Health Crisis House Service for adults residing within Cardiff and the Vale of Glamorgan. The service will provide a short-term, intensive, recovery-focused residential alternative to hospital admission for individuals experiencing an acute mental health crisis. The aim of the service is to support crisis stabilisation, promote recovery, reduce avoidable inpatient admissions, facilitate earlier discharge from hospital where appropriate, and enable individuals to remain connected to their local communities and support networks. The service will form part of the wider acute mental health pathway and will work closely with Crisis Resolution and Home Treatment Teams, statutory services and third-sector organisations to ensure integrated and person-centred support. Individuals accessing the service will receive time-limited therapeutic support within a safe and least restrictive environment, with a strong emphasis on recovery planning, independence, wellbeing and community reintegration. A key requirement of this contract is that the successful provider will be responsible for sourcing, maintaining and managing suitable premises for the delivery of the service. Premises must be appropriate for a residential crisis support environment and comply with all relevant requirements relating to health and safety, accessibility, safeguarding, infection prevention and control, service user wellbeing, and all applicable legislation and regulatory standards. The provider will be expected to deliver a holistic, person-centred service supported by a suitably skilled workforce, effective governance arrangements and strong partnership working. Service delivery must be inclusive, accessible and responsive to the diverse needs of individuals experiencing mental health crises, with clear mechanisms for capturing service user and carer feedback to support continuous improvement. The contract will be awarded for an initial period of 4 years, with the option to extend for a further 1 year. The estimated contract value covers the full potential contract term, including the extension period, and incorporates all costs associated with the delivery of the service, including the provision, management and ongoing maintenance of the premises by the provider.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
CAV-CP-63173
Status
planned
Main Procurement Category
services

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
85323000
Description
Community health services

Communication

Future Notice Date
1 Sept 2026, 00:00

Covered By

GPA

Lots and requirements

Entry 1
Id
1
Description
Cardiff and Vale University Health Board is seeking a suitably experienced and qualified provider to deliver a Mental Health Crisis House Service for adults residing within Cardiff and the Vale of Glamorgan. The service will provide a short-term, intensive, recovery-focused residential alternative to hospital admission for individuals experiencing an acute mental health crisis. The aim of the service is to support crisis stabilisation, promote recovery, reduce avoidable inpatient admissions, facilitate earlier discharge from hospital where appropriate, and enable individuals to remain connected to their local communities and support networks. The service will form part of the wider acute mental health pathway and will work closely with Crisis Resolution and Home Treatment Teams, statutory services and third-sector organisations to ensure integrated and person-centred support. Individuals accessing the service will receive time-limited therapeutic support within a safe and least restrictive environment, with a strong emphasis on recovery planning, independence, wellbeing and community reintegration. A key requirement of this contract is that the successful provider will be responsible for sourcing, maintaining and managing suitable premises for the delivery of the service. Premises must be appropriate for a residential crisis support environment and comply with all relevant requirements relating to health and safety, accessibility, safeguarding, infection prevention and control, service user wellbeing, and all applicable legislation and regulatory standards. The provider will be expected to deliver a holistic, person-centred service supported by a suitably skilled workforce, effective governance arrangements and strong partnership working. Service delivery must be inclusive, accessible and responsive to the diverse needs of individuals experiencing mental health crises, with clear mechanisms for capturing service user and carer feedback to support continuous improvement. The contract will be awarded for an initial period of 4 years, with the option to extend for a further 1 year. The estimated contract value covers the full potential contract term, including the extension period, and incorporates all costs associated with the delivery of the service, including the provision, management and ongoing maintenance of the premises by the provider.
Status
planned

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85323000
Description
Community health services

Delivery locations

Entry 1
Region
UKL22

Buyer, suppliers and contacts

Organisation 1
Name
Cardiff and Vale University Health Board
Id
GB-FTS-182735

Identifier

Legal Name
Cardiff and Vale University Health Board

Address

Street Address
2nd Floor, Woodland House, Maes-Y-Coed Road
Locality
Cardiff
Region
UK
Postal Code
CF15 7QZ
Country Name
United Kingdom

Contact

Name
Marisa Riley
Telephone
+44 2921501500

Roles

buyer
centralPurchasingBody

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
BODY_PUBLIC
Description
Body governed by public law
Entry 2
Scheme
COFOG
Id
07
Description
Health

Recorded locations

  • Buyer location · Cardiff · UK · CF15 7QZ · United Kingdom
  • Delivery location · UKL22

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 067968-2026planning ·