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PROCUREMENT OPPORTUNITY

Magic Notes Voice to Text Platform for use in statutory Social Care Services

London Borough of Ealing · award, contract

Tender information last checkedLast checked 27 Sept 2026, 02:42.

Opportunity overview

Magic Notes is an AI-powered platform for public sector organisations. Magic Notes helps frontline staff save significant time by automating administrative tasks such as transcription, report generation, and data extraction from documents and conversations. It is created and operated by Beam Up Ltd, a leader in tech-enabled welfare services for local government.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Beam Up Ltd

Matched by number
Contract value
£150k
Awarded
Not supplied
Contract signed
1 Jan 2026
Award ID
065524-2026-1
Status
active
Identifier
GB-COH 10637337
Location
London, UK, E2 8JF, United Kingdom

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support
  • CPV48900000 — Miscellaneous software package and computer systems

Lots

  • The Authority has awarded a call-off contract under the Crown Commercial Service (CCS) G‑Cloud 14 Framework Agreement (RM1557.14) for the provision of Magic Notes software by Beam Up Ltd. Magic Notes is an AI-enabled casework recording and documentation solution designed to support practitioners by securely recording interactions, generating case notes, assessments and associated documentation, and reducing administrative burden. The solution will be used to improve efficiency, consistency and quality of case recording and support service delivery. The contract has been awarded via a direct call-off from the G‑Cloud 14 Framework in accordance with the framework call-off procedure.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-06c955
Status
complete
Main Procurement Category
services
Procurement Method
limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
The contract was lawfully awarded without prior publication of a contract notice in the Official Journal of the European Union (OJEU) / Find a Tender Service (FTS) because it was awarded as a call-off contract under the Crown Commercial Service G‑Cloud 14 Framework Agreement (RM1557.14). The G‑Cloud 14 Framework was itself established following a procurement conducted in accordance with the Public Contracts Regulations 2015 (PCR 2015) and advertised through the appropriate notice mechanisms, governed by GCA.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Procedure reasons

Entry 1
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Id
D_OUTSIDE_SCOPE
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Description
The Authority has awarded a call-off contract under the Crown Commercial Service (CCS) G‑Cloud 14 Framework Agreement (RM1557.14) for the provision of Magic Notes software by Beam Up Ltd. Magic Notes is an AI-enabled casework recording and documentation solution designed to support practitioners by securely recording interactions, generating case notes, assessments and associated documentation, and reducing administrative burden. The solution will be used to improve efficiency, consistency and quality of case recording and support service delivery. The contract has been awarded via a direct call-off from the G‑Cloud 14 Framework in accordance with the framework call-off procedure.
Has Options
Yes
Status
cancelled

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
65%
Criterion 2
Type
price
Description
35%

Options

Description
This Call-Off Contract can be extended by the Buyer for one period of up to 12 months, by giving the Supplier 3 months written notice before its expiry.

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48900000
Description
Miscellaneous software package and computer systems

Delivery locations

Entry 1
Region
UKI73

Buyer, suppliers and contacts

Organisation 1
Name
London Borough of Ealing
Id
GB-FTS-184608

Identifier

Legal Name
London Borough of Ealing
No Identifier Rationale
notOnAnyRegister

Address

Street Address
Perceval House, 14-16 Uxbridge Road
Locality
London
Region
UKI73
Postal Code
W52HL
Country Name
United Kingdom

Contact

Name
Avneet Johal

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
REGIONAL_AUTHORITY
Description
Regional or local authority
Entry 2
Scheme
COFOG
Id
01
Description
General public services
Organisation 2
Name
Beam Up Ltd
Id
GB-COH-10637337

Identifier

Legal Name
Beam Up Ltd
Id
10637337
Scheme
GB-COH

Address

Street Address
Shoreditch Exchange, Senna Building, Gorsuch Place
Locality
London
Region
UK
Postal Code
E2 8JF
Country Name
United Kingdom

Contact

Roles

supplier

Details

Scale
sme
Organisation 3
Name
The Council of London Borough of Ealing
Id
GB-FTS-184609

Identifier

Legal Name
The Council of London Borough of Ealing

Address

Street Address
14 - 16 Uxbridge Road
Locality
Ealing
Postal Code
W5 2HL
Country Name
United Kingdom

Contact

Roles

reviewBody

Award information

Award 1
Id
065524-2026-1
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-COH-10637337
Name
Beam Up Ltd

Contracts and changes

Entry 1
Id
065524-2026-1
Award ID
065524-2026-1
Status
active
Date Signed
1 Jan 2026, 00:00

Value

Amount
150,000
Currency
GBP

Recorded locations

  • Buyer location · London · UKI73 · W52HL · United Kingdom
  • Delivery location · UKI73

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 065524-2026award, contract ·