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PROCUREMENT OPPORTUNITY

Managed Payroll Services

Office of Rail and Road · Tender notice on Find a Tender

Tender information last checkedLast checked 27 Sept 2026, 05:52.

Opportunity overview

The Office of Rail and Road (ORR) is seeking to appoint a supplier to provide a fully managed payroll service for approximately 404 payees. The service will include end-to-end payroll processing, pension administration, statutory deductions and reporting, BACS payment services, employee query support, payroll reporting and management information, and support for Civil Service Pension and Railway Pension Scheme arrangements. The scope also includes implementation and mobilisation activities, including data migration, testing, dual running, transition from the incumbent provider, and integration with ORR's Oracle Cloud HCM platform. The supplier will be responsible for ensuring a compliant, accurate, secure and efficient payroll service and delivering a fully operational solution by 1 April 2027. Estimated volume: Approximately 404 payees, comprising permanent employees, fixed-term appointees, Fees for Service workers, and Non-Executive Directors, with potential workforce growth of 10-15% during the contract term.

Classification

  • CPV79211110 — Payroll management services
  • CPV79631000 — Personnel and payroll services

Lots

  • Lot 1£114k

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ORR CT 26-09
Status
active
Procurement Method
open
Procurement Method Details
Below threshold - open competition
Main Procurement Category
services
Above Threshold
No
How to submit
Tenders must be submitted electronically via the ORR eTendering Portal. https://orr.ukp.app.jaggaer.com/go/84257104019F3CC0D2B6 All bids must be uploaded to the portal before the stated deadline. The system allows suppliers to upload revised versions of their submissions up until the closing time, but late tenders will not be accepted. All clarification questions must also be submitted through the electronic portal for audit purposes. Responses will be shared with all bidders without identifying the source of the question. No electronic auction will be used in this procurement. Guidance on registering and using the portal can be found at: https://www.orr.gov.uk/about/procuring-goods-and-services/e-tendering

Legal basis

Id
2023/54
Scheme
UKPGA

Submission terms

Electronic Submission Policy
allowed

Tender Period

Ends
4 Aug 2026, 12:00

Enquiry period

Ends
20 Jul 2026, 17:00

Lots and requirements

Entry 1
Id
1
Status
active
Has Renewal
Yes

Value

Including VAT
136,800
Amount
114,000
Currency
GBP

Selection criteria

Criteria

Criterion 1
Description
Experience of delivering managed payroll services of a similar scale and complexity. Current experience of administering Civil Service Pension arrangements and the standard Civil Service Pension interface.

Suitability

Sme
Yes

Contract period

Starts
1 Apr 2027, 00:00
Ends
31 Mar 2030, 23:59
Max Extent Date
31 Mar 2032, 23:59

Renewal

Description
The initial contract term will be 36 months commencing on 1 April 2027. ORR may, at its sole discretion, extend the contract by up to two additional periods of 12 months each, subject to satisfactory supplier performance, continued business need, budget availability and agreement of any applicable contract variations. The maximum potential contract term is therefore 60 months (3 years plus 2 x 12-month extensions)

Award criteria

Description
The contract will be awarded to the bidder submitting the Most Advantageous Tender (MAT). Tenders will be evaluated on the basis of quality and price using the following weighted criteria: Methodology - 10% Delivery of Payroll Services - 35% Experience - 30% Cost / Value for Money - 25% Quality responses will be evaluated against the published scoring methodology. Price will be evaluated using a relative price scoring model, with the lowest compliant tender receiving the maximum price score and other bids scored proportionately. ORR reserves the right to invite bidders to present their proposals, and where presentations are held, quality scores may be adjusted to reflect clarifications or additional assurance provided during the presentation.

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
79211110
Description
Payroll management services
Entry 2
Scheme
CPV
Id
79631000
Description
Personnel and payroll services

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
A-18872
Document Type
biddingDocuments
Format
application/pdf
Entry 2
Id
A-18873
Document Type
biddingDocuments
Format
application/vnd.openxmlformats-officedocument.wordprocessingml.document
Entry 3
Id
063717-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
7 Jul 2026, 14:50
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
Office of Rail and Road
Id
GB-PPON-PMPH-6471-MDYY

Identifier

Scheme
GB-PPON
Id
PMPH-6471-MDYY

Address

Street Address
25 Cabot Square
Locality
London
Postal Code
E14 4QZ
Country
GB
Country Name
United Kingdom
Region
UKI42

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government

Recorded locations

  • Buyer location · London · UKI42 · E14 4QZ · United Kingdom
  • Delivery location · UK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 063717-2026Tender notice on Find a Tender ·