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PROCUREMENT OPPORTUNITY

Crisis Text Helpline Services

NHS West and North London Integrated Care Board · tenderUpdate

Tender information last checkedLast checked 26 Sept 2026, 12:56.

Opportunity overview

This is a Most Suitable Provider Process under the Provider Selection Regime to secure a<br/>Crisis Text Helpline Service for all ages across North West London and North Central<br/>London for the NHS West and North Integrated Care Board. This is a fully managed<br/>clinical service operating via a Text Crisis helpline function to run parallel to the 111<br/>services for Mental Health Support working to reduce crisis in all ages.

Classification

  • CPV85121270 — Psychiatrist or psychologist services

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C450891
Main Procurement Category
services

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
85121270
Description
Psychiatrist or psychologist services

Amendments

Entry 1
Id
1
Description
This is a notice of Termination of procurement for this Most Suitable Provider under the Provider Selection Regime 2023 for a Text Crisis Helpline Service.This will re-run as a Competitive Process under PSR 2023 to be published in the upcoming days. It is vital that suppliers engage with market engagement to prevent this happening for future procurements.

Buyer, suppliers and contacts

Organisation 1
Name
NHS West and North London Integrated Care Board
Id
GB-FTS-180198

Identifier

Legal Name
NHS West and North London Integrated Care Board

Address

Street Address
Ferguson House, 15 Marylebone Road
Locality
London
Region
UKI32
Postal Code
NW1 5JD
Country Name
United Kingdom

Contact

Name
Nichola Lane

Roles

buyer

Details

Recorded locations

  • Buyer location · London · UKI32 · NW1 5JD · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 063705-2026planning ·
  2. 072037-2026tenderUpdate ·