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PROCUREMENT OPPORTUNITY

Telecoms Project

Taff Housing Association · Tender notice on Find a Tender

Tender information last checkedLast checked 26 Sept 2026, 08:33.

Opportunity overview

Taff Housing Association (Taff) is seeking to upgrade its current telecoms solution to a more advanced platform to provide the following • Enhance efficiency • Improved customer experience, • Provide value for money • Analytics • Futureproof digital solutions

Classification

  • CPV64200000 — Telecommunications services

Lots

  • Lot 1£150k

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
TAFF-TC-002
Status
active
Procurement Method
selective
Procurement Method Details
Competitive flexible procedure
Main Procurement Category
services
Above Threshold
Yes
Expression Of Interest Deadline
5 Aug 2026, 00:00
Published risks
See Tender Documents

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure

Features
Stage 1- Pre-Qualification Questionnaire Taff will issue a Pre-qualification Questionnaire (PQQ) to all suppliers interested in the proposed tender. The PPQ will be scored accordingly, with the view to reduce the number of suppliers to move onto Stage 2 to a maximum of 5. Stage 2 – Demonstration of Proposed Solution The 5 selected suppliers will be required to demonstrate the following in a 1-hour on-site presentation. – Scoring carried forward • Functionality as per requirements of this document • Evidence of integrations • 15 minutes for set questions Stage 3 - Invitation to Tender Based on the feedback from the demonstrations, 3 suppliers will be taken forward to invitation to tender stage Stage 4 - Competitive Tender Competitive tender process. Supplier are invited to respond in detail to the full requirements document. Stage 5 - Award Contract Award. Tender responses will be reviewed and evaluated, and a single supplier will be appointed subject to validation.

Submission terms

Electronic Submission Policy
allowed

Languages

en

Enquiry period

Ends
31 Jul 2026, 00:00

Expected award period

Ends
17 Sept 2026, 23:59

Contract terms

Financial Terms
Invoices to be submitted to invoices@taffhousing.co.uk, payment terms will be 30 days.

Lots and requirements

Entry 1
Id
1
Status
active
Has Renewal
Yes

Value

Including VAT
180,000
Amount
150,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
price
Name
Cost of Software Product
Description
The scoring will be based on the cost of the software product meeting our proposed budget for the software contract. The implementation costs will also be taken into consideration.

Numbers

Entry 1
Number
40
Weight
percentageExact
Criterion 2
Type
quality
Name
Demonstration of Software product
Description
This criteria will look at the software product, how intuitive it is to use, the applied functionaity, evidence of integrations, and the feedback given by our primary customer facing users.

Numbers

Entry 1
Number
20
Weight
percentageExact
Criterion 3
Type
quality
Name
Functionality of the Software Product
Description
This criteria will look at the over functional and non functional elements Set out in both the tender and PQQ. Additionally the reviewing of all the elements provided in the Tender document

Numbers

Entry 1
Number
40
Weight
percentageExact

Second Stage

Minimum Candidates
2
Maximum Candidates
3

Selection criteria

Criteria

Criterion 1
Type
economic
Description
- Provide turnover for the last three financial years. - Provide copies of audited accounts or equivalent financial statements. - Confirm whether there are any material financial risks affecting your ability to deliver the contract. - Confirm the level of employer’s liability insurance held. - Confirm the level of public liability insurance held. - Confirm the level of professional indemnity insurance held, if applicable. - Confirmation that all elements of point 5 of the PQQ. Grounds for exclusion are passed.
Criterion 2
Type
technical
Description
- Describe your relevant experience delivering similar Telecoms systems. - Provide up to three relevant contract references from the last three years. - Describe the qualifications, skills and experience of key personnel proposed for this contract. - Describe your approach to contract mobilisation and implementation. - Describe your approach to quality management and continuous improvement. - Identify any accreditations, certifications or memberships relevant to this procurement. - Provide 3 References from s
Criterion 3
Description
The criteria used to select suppliers to tender includes economic standing, technical & professional ability, functional and non-functional requirements and price.
For Reduction
Yes

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
20 Sept 2026, 00:00
Ends
20 Sept 2029, 23:59
Max Extent Date
20 Sept 2031, 23:59

Renewal

Description
There is the option to extend the contract for a further 12 months, on an annual basis following the end if the initial contract term

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
64200000
Description
Telecommunications services

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
L-2
Document Type
biddingDocuments
Description
PQQ Document to be completed and returned ahead of next stage
Entry 2
Id
L-3
Document Type
biddingDocuments
Description
Summary of Procurement Process
Entry 3
Id
L-4
Document Type
biddingDocuments
Description
Summary of Objectives and Outcomes
Entry 4
Id
L-5
Document Type
biddingDocuments
Description
Summary of proposed phased Implementation
Entry 5
Id
L-6
Document Type
biddingDocuments
Description
This is an important update to notify suppliers of changes to the procurement process
Entry 6
Id
future
Document Type
biddingDocuments
Access Details
The tender document will be presented at stage 3 - Invitation to Tender Process
Entry 7
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 8
Id
073789-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
4 Aug 2026, 15:04
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
Taff Housing Association
Id
GB-PPON-PNRL-4749-WBZG

Identifier

Scheme
GB-PPON
Id
PNRL-4749-WBZG

Address

Street Address
Alexandra House
Locality
Cardiff
Postal Code
CF5 1JD
Country
GB
Country Name
United Kingdom
Region
UKL22

Contact

Name
Neil Whittingham
Telephone
02920259132

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicUndertaking
Description
Public undertaking
Entry 2
Scheme
UK_CA_DEVOLVED_REGULATIONS
Id
GB-WLS
Description
Welsh devolved regulations apply

Recorded locations

  • Buyer location · Cardiff · UKL22 · CF5 1JD · United Kingdom
  • Delivery location · UK · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 063704-2026Tender notice on Find a Tender ·
  2. 070766-2026Tender notice on Find a Tender ·
  3. 073789-2026Tender notice on Find a Tender ·