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PROCUREMENT OPPORTUNITY

CONSULTANCY SUPPORT FOR RESIDENT EXPERIENCE AND ENABLING SERVICES

Southend-on-Sea City Council · Tender notice on Find a Tender

Tender information last checkedLast checked 27 Sept 2026, 05:52.

Opportunity overview

Southend-on-Sea City Council is seeking consultancy support to take the Resident Experience and Enabling Services programmes from high-level opportunity identification into a fully developed, validated and investment-ready detailed business case, alongside support for the design and pilot of the integrated call-centre / corporate resolution centre model and linked priority projects. The Council has completed significant discovery and outline design activity, including Activity Analysis and Outline Business Case development. The next phase now requires a delivery partner able to build from this established evidence base, align to the baseline data and assumptions that have informed the case to date, and add value through constructive challenge, particularly on programme design and implementation approach.

Classification

  • CPV73000000 — Research and development services and related consultancy services

Lots

  • Lot 1£100k · Including VAT

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN820668
Status
active
Procurement Method
open
Procurement Method Details
Below threshold - open competition
Main Procurement Category
services
Above Threshold
No

Legal basis

Id
2023/54
Scheme
UKPGA

Submission terms

Electronic Submission Policy
allowed

Tender Period

Ends
21 Jul 2026, 12:00

Enquiry period

Ends
13 Jul 2026, 17:00

Lots and requirements

Entry 1
Id
1
Status
active

Value

Including VAT
100,000
Currency
GBP

Suitability

Sme
Yes

Contract period

Starts
5 Aug 2026, 00:00
Ends
5 Oct 2026, 23:59

Award criteria

Description
Commercial and Technical Quality Assessment (Written Response and interviews)

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
73000000
Description
Research and development services and related consultancy services

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 7
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 8
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 9
Region
UKK
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
063700-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
7 Jul 2026, 14:35
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
Southend-on-Sea City Council
Id
GB-PPON-PJDT-6566-GZNX

Identifier

Scheme
GB-PPON
Id
PJDT-6566-GZNX

Address

Street Address
Civic Centre, Victoria Avenue, Southend On Sea, Essex
Locality
Southend-on-Sea
Postal Code
SS2 6FA
Country
GB
Country Name
United Kingdom
Region
UKH31

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Southend-on-Sea · UKH31 · SS2 6FA · United Kingdom
  • Delivery location · UKC · United Kingdom
  • Delivery location · UKD · United Kingdom
  • Delivery location · UKE · United Kingdom
  • Delivery location · UKF · United Kingdom
  • Delivery location · UKG · United Kingdom
  • Delivery location · UKH · United Kingdom
  • Delivery location · UKI · United Kingdom
  • Delivery location · UKJ · United Kingdom
  • Delivery location · UKK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 063700-2026Tender notice on Find a Tender ·