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PROCUREMENT OPPORTUNITY

WHTHT - Netcall - Switchboard, Contact centre and IVR

West Hertfordshire Teaching Hospitals NHS Trust · Contract details notice on Find a Tender

Tender information last checkedLast checked 27 Sept 2026, 06:03.

Opportunity overview

West Hertfordshire Teaching Hospital NHS Trust award for Netcall Switchboard, Contact Centre and Interactive Voice Response.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Netcall Technology Limited

Matched by exact name
Contract value
£85.8k
Awarded
Not supplied
Contract signed
27 Apr 2026
Including VAT
£103k
Award ID
1
Status
active
Location
Bedfordshire, UKH24, MK41 7PH, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C457450
Status
complete
Procurement Method
direct
Procurement Method Details
Below threshold - without competition

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
West Hertfordshire Teaching Hospitals NHS Trust
Id
GB-PPON-PQPL-8842-GLBD

Identifier

Scheme
GB-PPON
Id
PQPL-8842-GLBD

Address

Street Address
Watford General Hospital, Vicarage Road
Locality
Watford
Postal Code
WD18 0HB
Country
GB
Country Name
United Kingdom
Region
UKH23

Contact

Name
Sophie Rider

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government
Organisation 2
Name
Netcall Technology Limited
Id
GB-FTS-184346

Address

Street Address
Suite 203, Bedford Heights Brickhill Drive, Bedford
Locality
Bedfordshire
Postal Code
MK41 7PH
Country
GB
Country Name
United Kingdom
Region
UKH24

Contact

Roles

supplier

Details

Scale
large
Vcse
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72260000
Description
Software-related services

Suppliers

Supplier 1
Id
GB-FTS-184346
Name
Netcall Technology Limited

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
WHTHT - Netcall - Switchboard, Contact centre and IVR
Status
active
Above Threshold
No
Date Signed
28 Apr 2026, 00:00

Period

Starts
29 Apr 2026, 00:00
Ends
28 Oct 2026, 23:59

Value

Including VAT
102,974.4
Amount
85,812
Currency
GBP

Documents

Entry 1
Id
063575-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
7 Jul 2026, 11:48
Format
text/html

Recorded locations

  • Buyer location · Watford · UKH23 · WD18 0HB · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 063575-2026Contract details notice on Find a Tender ·