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PROCUREMENT OPPORTUNITY

Surveys- Customer experience

VICO HOMES LIMITED · Contract details notice on Find a Tender

Tender information last checkedLast checked 27 Sept 2026, 07:12.

Opportunity overview

Voice of the Customer - customer experience support. Coverage for up to 99,600 sent SMS surveys per year and 58,200 sent IVR surveys per year

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

SABIO LTD

Matched by number
Published award value
Value not stated
Awarded
Not supplied
Contract signed
30 Mar 2026
Award ID
1
Status
active
Identifier
GB-COH 03644452
Location
London, UKI44, SE1 0SU, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-06c3ca
Status
complete
Procurement Method
direct
Procurement Method Details
Below threshold - without competition

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
VICO HOMES LIMITED
Id
GB-COH-RS007530

Identifier

Scheme
GB-COH
Id
RS007530

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PHVM-7719-BQMQ

Address

Street Address
Merefield House, Whistler Drive
Locality
Castleford
Postal Code
WF10 5HX
Country
GB
Country Name
United Kingdom
Region
UKE45

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
SABIO LTD
Id
GB-COH-03644452

Identifier

Scheme
GB-COH
Id
03644452

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PWRW-4386-QPNN

Address

Street Address
12th Floor, Blue Fin Building
Locality
London
Postal Code
SE1 0SU
Country
GB
Country Name
United Kingdom
Region
UKI44

Contact

Roles

supplier

Details

Scale
large
Vcse
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
79311000
Description
Survey services
Entry 2
Scheme
CPV
Id
79342310
Description
Customer survey services

Delivery locations

Entry 1
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKF
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-03644452
Name
SABIO LTD

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Status
active
Has Renewal
Yes
Above Threshold
No
Date Signed
31 Mar 2026, 00:00

Period

Starts
1 Apr 2026, 00:00
Ends
31 Mar 2027, 23:59
Max Extent Date
31 Mar 2028, 23:59

Renewal

Description
Contract term is 12 months + 12 months, Vico can use the extension based on performance of the service.

Value

Including VAT
103,122.82
Currency
GBP

Documents

Entry 1
Id
062951-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
3 Jul 2026, 16:00
Format
text/html

Recorded locations

  • Buyer location · Castleford · UKE45 · WF10 5HX · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 062951-2026Contract details notice on Find a Tender ·