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PROCUREMENT OPPORTUNITY

Community Support Service

North Ayrshire Council · awardUpdate, contractUpdate

Tender information last checkedLast checked 27 Sept 2026, 13:32.

Opportunity overview

This is an extension of time only to 5th July 2027 with the option to extend to 5th December 2027. There is no anticipated increase to the overall framework value of 93 481 676 GBP as set out in the previous modification notice with Reference No: SEP539620. A planned replacement procurement is due to take place, and a new contract will commence on expiry of this contract. A Prior Information Notice will be issued in due course. The Council will also open the existing Framework to operators not currently on it. Due to the PCS system not allowing a value of 0 to be entered at section V11.1.6, a value of 1 has been entered. However, to reiterate, there has been no change to the value.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Cornerstone

Match pending…
Shared contract value
£93.5m
Awarded
Not supplied
Contract signed
17 Sept 2019
Suppliers
One of 11 awarded suppliers
Award ID
061649-2026-NAC/4280-1
Status
active
Location
Dundee, UKM7, DD3 6TU, United Kingdom

Cornerstone

Match pending…
Shared contract value
£93.5m
Awarded
Not supplied
Contract signed
17 Sept 2019
Suppliers
One of 11 awarded suppliers
Award ID
061649-2026-NAC/4280-1
Status
active
Location
ABERDEEN, UKM6, AB11 6LT, United Kingdom

Delight Supported Living Ltd

Matched by exact name
Shared contract value
£93.5m
Awarded
Not supplied
Contract signed
17 Sept 2019
Suppliers
One of 11 awarded suppliers
Award ID
061649-2026-NAC/4280-1
Status
active
Location
Paisley, UKM83, PA1 1YU, United Kingdom

ENABLE Scotland

Matched by exact name
Shared contract value
£93.5m
Awarded
Not supplied
Contract signed
17 Sept 2019
Suppliers
One of 11 awarded suppliers
Award ID
061649-2026-NAC/4280-1
Status
active
Location
Motherwell, UKM, ML1 4UF, United Kingdom

HANSEL

Match pending…
Shared contract value
£93.5m
Awarded
Not supplied
Contract signed
17 Sept 2019
Suppliers
One of 11 awarded suppliers
Award ID
061649-2026-NAC/4280-1
Status
active
Location
SYMINGTON, UKM94, KA1 5PU, United Kingdom

Hansel Alliance

Matched by exact name
Shared contract value
£93.5m
Awarded
Not supplied
Contract signed
17 Sept 2019
Suppliers
One of 11 awarded suppliers
Award ID
061649-2026-NAC/4280-1
Status
active
Location
Symingtons, UKM94, KA1 5PU, United Kingdom

Key Housing

Match pending…
Shared contract value
£93.5m
Awarded
Not supplied
Contract signed
17 Sept 2019
Suppliers
One of 11 awarded suppliers
Award ID
061649-2026-NAC/4280-1
Status
active
Location
Glasgow, UKM6, G4 0HT, United Kingdom

Key Housing Association

Matched by normalised name
Shared contract value
£93.5m
Awarded
Not supplied
Contract signed
17 Sept 2019
Suppliers
One of 11 awarded suppliers
Award ID
061649-2026-NAC/4280-1
Status
active
Location
Glasgow, UKM, G4 0HT, United Kingdom

Quarriers

Matched by exact name
Shared contract value
£93.5m
Awarded
Not supplied
Contract signed
17 Sept 2019
Suppliers
One of 11 awarded suppliers
Award ID
061649-2026-NAC/4280-1
Status
active
Location
Bridge of Weir, UK, PA11 3SX, United Kingdom

The Richmond Fellowship (Scotland) Ltd

Matched by normalised name
Shared contract value
£93.5m
Awarded
Not supplied
Contract signed
17 Sept 2019
Suppliers
One of 11 awarded suppliers
Award ID
061649-2026-NAC/4280-1
Status
active
Location
Edinburgh, UK, EH11 2HR, United Kingdom

the richmond fellowship

Match pending…
Shared contract value
£93.5m
Awarded
Not supplied
Contract signed
17 Sept 2019
Suppliers
One of 11 awarded suppliers
Award ID
061649-2026-NAC/4280-1
Status
active
Location
glasgow, UKM81, G41 144, United Kingdom

Classification

  • CPV98000000 — Other community, social and personal services

Lots

  • Delivery of an Adult Community Support Service across Learning Disability, Physical Disability and Mental Health client groups. The scope of the procurement encompasses services currently referred to as Community Supports, 24Hr Support, Housing Support and Supported living services. It does not include care at home provision. Services are delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service. This Framework was progressed as an open tender and is split into Lots as per below: - Lot 1 - Three Towns, Garnock Valley and North Coast Area - Mental Health Client Group - Lot 2 - Three Towns, Garnock Valley and North Coast Area - Learning Disability Client Group - Lot 3 - Three Towns, Garnock Valley and North Coast Area - Physical Disability Client Group - Lot 4 - Irvine and Kilwinning Area - Mental Health Client Group - Lot 5 - Irvine and Kilwinning Area -Learning Disability Client Group - Lot 6 - Irvine and Kilwinning Area - Physical Disability Client GroupValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
NAC/4280
Main Procurement Category
services

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
98000000
Description
Other community, social and personal services

Lots and requirements

Entry 1
Id
1
Description
Delivery of an Adult Community Support Service across Learning Disability, Physical Disability and Mental Health client groups. The scope of the procurement encompasses services currently referred to as Community Supports, 24Hr Support, Housing Support and Supported living services. It does not include care at home provision. Services are delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service. This Framework was progressed as an open tender and is split into Lots as per below: - Lot 1 - Three Towns, Garnock Valley and North Coast Area - Mental Health Client Group - Lot 2 - Three Towns, Garnock Valley and North Coast Area - Learning Disability Client Group - Lot 3 - Three Towns, Garnock Valley and North Coast Area - Physical Disability Client Group - Lot 4 - Irvine and Kilwinning Area - Mental Health Client Group - Lot 5 - Irvine and Kilwinning Area -Learning Disability Client Group - Lot 6 - Irvine and Kilwinning Area - Physical Disability Client Group

Contract period

Duration In Days
2,340

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKM93

Buyer, suppliers and contacts

Organisation 1
Name
North Ayrshire Council
Id
GB-FTS-1083

Identifier

Legal Name
North Ayrshire Council

Address

Street Address
Cunninghame House, Friars Croft
Locality
Irvine
Region
UKM93
Postal Code
KA12 8EE
Country Name
United Kingdom

Contact

Roles

buyer

Details

Organisation 2
Name
The Richmond Fellowship (Scotland) Ltd
Id
GB-FTS-139818

Identifier

Legal Name
The Richmond Fellowship (Scotland) Ltd

Address

Street Address
46/2 Duff Street, Edinburgh
Locality
Edinburgh
Region
UK
Postal Code
EH11 2HR
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 3
Name
Cornerstone
Id
GB-FTS-184046

Identifier

Legal Name
Cornerstone

Address

Street Address
3, Infirmary Brae
Locality
Dundee
Region
UKM7
Postal Code
DD3 6TU
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 4
Name
Quarriers
Id
GB-FTS-108267

Identifier

Legal Name
Quarriers

Address

Street Address
Quarriers, Head Office
Locality
Bridge of Weir
Region
UK
Postal Code
PA11 3SX
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 5
Name
HANSEL
Id
GB-FTS-129611

Identifier

Legal Name
HANSEL

Address

Street Address
BROADMEADOWS
Locality
SYMINGTON
Region
UKM94
Postal Code
KA1 5PU
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 6
Name
ENABLE Scotland
Id
GB-FTS-184047

Identifier

Legal Name
ENABLE Scotland

Address

Street Address
INSPIRE House, 3 Renshaw Place, Eurocentral,
Locality
Motherwell
Region
UKM
Postal Code
ML1 4UF
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 7
Name
Delight Supported Living Ltd
Id
GB-FTS-33753

Identifier

Legal Name
Delight Supported Living Ltd

Address

Street Address
Delight Supported Living Ltd, 81 Causeyside Street
Locality
Paisley
Region
UKM83
Postal Code
PA1 1YU
Country Name
United Kingdom

Roles

supplier

Details

Scale
sme
Organisation 8
Name
Key Housing
Id
GB-FTS-184048

Identifier

Legal Name
Key Housing

Address

Street Address
70 Renton Street
Locality
Glasgow
Region
UKM6
Postal Code
G4 0HT
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 9
Name
the richmond fellowship
Id
GB-FTS-184049

Identifier

Legal Name
the richmond fellowship

Address

Street Address
6 Seaward Place
Locality
glasgow
Region
UKM81
Postal Code
G41 144
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 10
Name
ENABLE Scotland
Id
GB-FTS-184050

Identifier

Legal Name
ENABLE Scotland

Address

Street Address
Thornliebank Resource Centre
Locality
Giffnock
Region
UKM83
Postal Code
g46 7AB
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 11
Name
Key Housing Association
Id
GB-FTS-184051

Identifier

Legal Name
Key Housing Association

Address

Street Address
70 Renton Street
Locality
Glasgow
Region
UKM
Postal Code
G4 0HT
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 12
Name
Delight Supported Living Ltd
Id
GB-FTS-184052

Identifier

Legal Name
Delight Supported Living Ltd

Address

Street Address
42 Victoria Street
Locality
MORECAMBE
Region
UK
Postal Code
LA4 4AL
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 13
Name
Cornerstone
Id
GB-FTS-184053

Identifier

Legal Name
Cornerstone

Address

Street Address
Atholl House Guild Street
Locality
ABERDEEN
Region
UKM6
Postal Code
AB11 6LT
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 14
Name
Hansel Alliance
Id
GB-FTS-184054

Identifier

Legal Name
Hansel Alliance

Address

Street Address
Broadmeadows estate
Locality
Symingtons
Region
UKM94
Postal Code
KA1 5PU
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 15
Name
Kilmarnock Sheriff Court
Id
GB-FTS-184055

Identifier

Legal Name
Kilmarnock Sheriff Court

Address

Street Address
Sherriff Court House, St Marnock Street
Locality
Kilmarnock
Postal Code
KA1 1ED
Country Name
United Kingdom

Roles

reviewBody

Award information

Award 1
Id
061649-2026-NAC/4280-1
Title
Community Support Service
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-FTS-139818
Name
The Richmond Fellowship (Scotland) Ltd
Supplier 2
Id
GB-FTS-184046
Name
Cornerstone
Supplier 3
Id
GB-FTS-108267
Name
Quarriers
Supplier 4
Id
GB-FTS-129611
Name
HANSEL
Supplier 5
Id
GB-FTS-184047
Name
ENABLE Scotland
Supplier 6
Id
GB-FTS-33753
Name
Delight Supported Living Ltd
Supplier 7
Id
GB-FTS-184048
Name
Key Housing
Supplier 8
Id
GB-FTS-184049
Name
the richmond fellowship
Supplier 9
Id
GB-FTS-184050
Name
ENABLE Scotland
Supplier 10
Id
GB-FTS-184051
Name
Key Housing Association
Supplier 11
Id
GB-FTS-184052
Name
Delight Supported Living Ltd
Supplier 12
Id
GB-FTS-184053
Name
Cornerstone
Supplier 13
Id
GB-FTS-184054
Name
Hansel Alliance

Contracts and changes

Entry 1
Id
061649-2026-NAC/4280-1
Award ID
061649-2026-NAC/4280-1
Title
Community Support Service
Status
active
Date Signed
18 Sept 2019, 00:00

Items

Item 1
Id
1
Related Lot
1

Classification

Scheme
CPV
Id
98000000
Description
Other community, social and personal services

Delivery locations

Entry 1
Region
UKM93

Value

Amount
93,481,676
Currency
GBP

Period

Duration In Days
510

Amendments

Entry 1
Id
1
Description
This is an extension of time only to 5th July 2027 with the option to extend to 5th December 2027. There is no anticipated increase to the overall framework value of 93 481 676 GBP as set out in the previous modification notice with Reference No: SEP539620. A planned replacement procurement is due to take place, and a new contract will commence on expiry of this contract. A Prior Information Notice will be issued in due course. The Council will also open the existing Framework to operators not currently on it. Due to the PCS system not allowing a value of 0 to be entered at section V11.1.6, a value of 1 has been entered. However, to reiterate, there has been no change to the value.
Rationale
Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: Reason 72(1)(c) unforeseen circumstances noted below: (i)the circumstances arising from the decision of 13 March 2026 to change the eligibility criteria, and the consequent need to redesign the delivery model and (ii) that the Council would apply a "refresh" to the further extension under which other economic operators could join.

Recorded locations

  • Buyer location · Irvine · UKM93 · KA12 8EE · United Kingdom
  • Delivery location · UKM93

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 061649-2026awardUpdate, contractUpdate ·