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PROCUREMENT OPPORTUNITY

Reopening (1) of the Flexible Framework for Care at Home and Housing Support Services

Renfrewshire Council · tender

Tender information last checkedLast checked 20 Sept 2026, 07:37.

Opportunity overview

Renfrewshire Council has an existing Flexible Framework ("framework") for the provision of Care at Home and Housing Support Services under the direction of Renfrewshire Health and Social Care Partnership (RHSCP). The framework allows RHSCP to purchase services to support (predominantly older) people to live independently in their own homes for as long as possible with the care and support they need being tailored to them, provided in a tailored and responsive manner. There may also be the occasional requirement for a Renfrewshire Council Children’s Services to arrange support services for a child. The Service is delivered 24 hours per day, 52 weeks per year including public holidays. The size of each individual package of care varies and is dependent on the individual’s assessed needs and outcomes. As the services provided by this framework fall within the ‘Social and Other Specific Services’ category, and it is subject to the procurement regimes set out in section 7, Social and Other Specific Services, both of the Public Contracts (Scotland) Regulations 2015, a flexible approach was designed which allows “new entrants” to apply to be on the framework throughout the duration, as and when determined by RHSCP. RHSCP now wish to reopen the framework to new entrants, to ensure capacity to deliver services across Renfrewshire. The process followed will be the same process used to appoint the original providers. Any tenderer bidding for appointment to the framework will be required to satisfy the same minimum criteria as those awarded a place under the original tender process. INTERESTED PARTIES MUST READ THE Invitation to Tender document FOR FULL DETAILS OF THE MINIMUM REQUIREMENTS FOR THIS FRAMEWORK. - Technical and Professional Ability (2 examples of previous experience of delivering similar services. These MUST be within the last 3 years and demonstrate relevant experience and capacity); - Care Inspectorate Requirements (Registered to deliver a Combined Support Service - Care at Home and a Housing Support Service (or ongoing application for Combined Service); - Care Inspectorate minimum Quality Grade of 3 for all key questions; - SSSC Registration and PVG Checks; - Insurance Requirements; - Financial Standing Requirements; - Health and Safety Requirements; - Cyber Security Requirements. TENDERERS MUST MEET THE MINIMUM CRITERIA, OTHERWISE THEIR SUBMISSION WILL BE EXCLUDED FROM EVALUATION AND THEY WILL NOT BE APPOINTED TO THE FLEXIBLE FRAMEWORK. Any Tenderer who does not meet the minimum requirements will not be eligible for appointment to the Flexible Framework but may participate in any future reopening of the Flexible Framework when these requirements have been met.

Classification

  • CPV85000000 — Health and social work services
  • CPV85310000 — Social work services
  • CPV85320000 — Social services

Lots

  • As the services provided by this framework fall within the ‘Social and Other Specific Services’ category, and it is subject to the procurement regimes set out in section 7, Social and Other Specific Services, both of the Public Contracts (Scotland) Regulations 2015, a flexible approach was designed which allows “new entrants” to apply to be on the framework throughout the duration, as and when determined by RHSCP. RHSCP now wish to reopen the framework to new entrants, to ensure capacity to deliver services across Renfrewshire. The process followed will be the same process used to appoint the original providers. Any tenderer bidding for appointment to the framework will be required to satisfy the same minimum criteria as those awarded a place under the original tender process. Additional information: TENDERERS MUST MEET THE MINIMUM CRITERIA, OTHERWISE THEIR SUBMISSION WILL BE EXCLUDED FROM EVALUATION AND THEY WILL NOT BE APPOINTED TO THE FLEXIBLE FRAMEWORK. The Hourly Rate the Council shall pay under the Flexible Framework for the provision of Services is 25.41GBP. Tenderers must confirm acceptance of this rate as per the Commercial Envelope on the PCS-T system.£160m

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-06c057
Status
active
Main Procurement Category
services
Procurement Method
open
Procurement Method Details
Open procedure
Has Recurrence
No
Review Details
An economic operator that suffers or risks suffering, loss or damage attributable to breach of duty under the Public Contracts (Scotland) Regulations 2015 (SSI2015/446, as amended) may bring proceedings in the Sheriff Court or the Court of Session in accordance with Regulation 88 of the 2015 Regulations.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
85000000
Description
Health and social work services

Submission Method

electronicSubmission

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
List and brief description of conditions: Mandatory Requirement - Care Inspectorate Registration and Grades 1 Tenderers must be registered with the Care Inspectorate to deliver a Support Service - Care at Home for the Service they are tendering to be on the Flexible Framework. - All Services being tendered to be on the Flexible Framework must have a minimum Quality Grade of 3 for all key questions. 2 Tenderers must also be registered to deliver a Housing Support Service as a combined service, or evidence an ongoing application with the Care Inspectorate to do so. - Where a Tenderer DOES have the appropriate combined Housing Support Service registration, the combined service being tendered to be on the Flexible Framework must have a minimum Quality Grade of 3 for all key questions. - Where a Tenderer DOES NOT have the appropriate combined Housing Support Service registration, they must evidence a live and ongoing application for this, and confirm understanding that NO APPOINTMENT TO THE FRAMEWORK WILL BE MADE until evidence of the completed application has been submitted to the Council. Any Tenderer who does not meet the requirement prior to the Tender Deadline will not be eligible to join; however, they may participate in a future reopening of the Flexible Framework once these requirements have been met

Applies To

supplier
Criterion 2
Type
economic
Description
List and brief description of selection criteria: The Council would expect Tenderers to have a minimum Dun & Bradstreet Failure Score of 20. Where a Tenderer’s D&B Failure Score is below this minimum threshold or is not available, the Tenderer will be required to provide supporting documentary evidence to demonstrate financial stability to the satisfaction of the Council.
Minimum
The minimum insurances required to obtain a place on the Flexible Framework are detailed in Section V1.3 of this Contract Notice.

Applies To

supplier
Criterion 3
Type
technical
Description
As per Part 4C: Services of the SPD, Tenderers must provide 2 examples that demonstrates experience that is relevant to this procurement exercise. Examples should be from within the last 3 years and must include delivery of Services which are registered with the Care Inspectorate as a Support Service - Care at Home, and where applicable, registered with the Care Inspectorate to deliver a Housing Support Service. The examples must also have Care Inspectorate Quality Grades of 3 or above for all key questions in the Care Inspectorate quality indicator framework. Tenderers must detail the Tenderer’s role in delivering the contracts including, if relevant, any instances where the Tenderer has been able to demonstrate added value or innovative solutions. Tenderers must demonstrate their previous experience in delivering services which ensure capacity and capability to deliver the required Renfrewshire Council Services. Tenderers must demonstrate experience of appropriately skilled and qualified staff providing support for people with varying needs.
Minimum
Technical Experience Providers must provide 2 examples of previous experience in delivering similar services - as a Care Inspectorate registered Support Service - Care at Home, and as appropriate a Housing Support Service and have minimum quality grades of 3 for key questions in the Care Inspectorate quality indicator framework. Quality management policy required. Providers must have a Health and Safety Policy which includes risk assessments

Applies To

supplier
Criterion 4
Type
technical
Description
Staff delivering the Service must be SSSC registered. Staff must be PVG checked. Provider’s must be registered with the Care Inspectorate as outlined in III.1 Conditions for participation (III.1.1 Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers) and the Invitation to Tender.

Contract terms

Performance Terms
Providers must meet and uphold all the required criteria listed for the duration of the Flexible Framework and Individual Service Contracts called off from the Flexible Framework.
Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed
Has Electronic Payment
Yes

Other Requirements

Requires Staff Names And Qualifications
Yes

Techniques

Has Framework Agreement
Yes

Framework Agreement

Period Rationale
This requirement is being tendered under the regulations applicable for Social and Other Specific Services of the Public Contracts (Scotland) Regulations 2015. The Council is reopening the Flexible Framework for New Entrants to be added. New Entrants will be subject to the same minimum requirements as those who responded to the initial Contract Notice establishing the Flexible Framework.

Tender Period

Ends
30 Oct 2026, 12:00

Submission terms

Languages

en

Bid Validity Period

Ends
29 Mar 2027, 23:59

Expected award period

Starts
30 Oct 2026, 12:30

Bid Opening

Date
30 Oct 2026, 12:30

Lots and requirements

Entry 1
Id
1
Description
As the services provided by this framework fall within the ‘Social and Other Specific Services’ category, and it is subject to the procurement regimes set out in section 7, Social and Other Specific Services, both of the Public Contracts (Scotland) Regulations 2015, a flexible approach was designed which allows “new entrants” to apply to be on the framework throughout the duration, as and when determined by RHSCP. RHSCP now wish to reopen the framework to new entrants, to ensure capacity to deliver services across Renfrewshire. The process followed will be the same process used to appoint the original providers. Any tenderer bidding for appointment to the framework will be required to satisfy the same minimum criteria as those awarded a place under the original tender process. Additional information: TENDERERS MUST MEET THE MINIMUM CRITERIA, OTHERWISE THEIR SUBMISSION WILL BE EXCLUDED FROM EVALUATION AND THEY WILL NOT BE APPOINTED TO THE FLEXIBLE FRAMEWORK. The Hourly Rate the Council shall pay under the Flexible Framework for the provision of Services is 25.41GBP. Tenderers must confirm acceptance of this rate as per the Commercial Envelope on the PCS-T system.
Has Renewal
Yes
Has Options
No
Status
active

Award criteria

Criteria

Criterion 1
Name
Technical Questions
Type
quality
Description
90%
Criterion 2
Name
Community Benefits
Type
quality
Description
5%
Criterion 3
Name
Fair Working Practices
Type
quality
Description
5%
Criterion 4
Type
price
Description
Pass/Fail

Value

Amount
160,000,000
Currency
GBP

Contract period

Starts
1 Apr 2027, 00:00
Ends
30 Apr 2032, 23:59

Renewal

Description
The Flexible Framework duration is 4 years from the Commencement Date (01 May 2025) with the option to extend for up to 12 months on 3 occasions - this is the period of contract for the entire Flexible Framework. It is anticipated that the Reopening (1) Appointment Date will be 01 April 2027 - anticipated to expire on the 30 April 2029; or should all extension options be taken, 30 April 2032

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85320000
Description
Social services
Entry 2
Scheme
CPV
Id
85310000
Description
Social work services

Delivery locations

Entry 1
Region
UKM83

Delivery Location

Description
Renfrewshire

Buyer, suppliers and contacts

Organisation 1
Name
Renfrewshire Council
Id
GB-FTS-1038

Identifier

Legal Name
Renfrewshire Council

Address

Street Address
Renfrewshire House, Cotton Street
Locality
Paisley
Region
UKM83
Postal Code
PA1 1JB
Country Name
United Kingdom

Contact

Telephone
+44 3003000300

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
REGIONAL_AUTHORITY
Description
Regional or local authority
Entry 2
Scheme
COFOG
Id
01
Description
General public services
Organisation 2
Name
See VI.4.3 below
Id
GB-FTS-13881

Identifier

Legal Name
See VI.4.3 below

Address

Locality
See VI.4.3 below
Country Name
United Kingdom

Roles

reviewBody

Recorded locations

  • Buyer location · Paisley · UKM83 · PA1 1JB · United Kingdom
  • Delivery location · UKM83

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 061335-2026planning ·
  2. 088866-2026tender ·