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PROCUREMENT OPPORTUNITY

Framework Agreement for AI Enabled Transcription Tools

Caerphilly County Borough Council · Tender notice on Find a Tender

Tender information last checkedLast checked 23 Sept 2026, 11:41.

Opportunity overview

Caerphilly County Borough Council (the “Council”) is seeking to establish a Framework Agreement for AI Enabled Transcription Tools (the “Framework”). The purpose of the Framework is to support the Council to deliver a range of AI Transcription Tools to meet the varying needs of Council. The Procurement process will follow an open framework in line with the Procurement Act 2023 for an AI Enabled Transcription Tools for a multi provider framework with capability for mini competition and direct awards (where permissible) with providers who are successful in being awarded to the framework agreement. All successful Bidder(s) that have met the advertised award criteria will be placed on the framework for competed services, awards following mini-competitions and or Standard Services awards without re-opening competition) (where permissible). There will be no limit to the number of Suppliers to be awarded to the framework agreement following the evaluation of applications. All Bidders will need to satisfy the advertised award criteria as set out in this document to be placed on the framework agreement. The Council is seeking to establish a Framework Agreement for the provision of AI-enabled transcription and meeting intelligence tools. The proposed solutions shall support the recording, transcription, summarisation and management of meetings, discussions and other authorised audio or video content to support a wide range of Council services and business functions. The Council is seeking solutions that reduce administrative burden, improve efficiency and record keeping, support information management requirements, enhance workplace productivity, support accurate creation of documents and, provide Welsh language capability and accessibility features. The Framework Agreement is intended to provide the Council with access to a range of compliant AI-enabled transcription solutions that can be procured through call-off arrangements as required. Full requirements are outlined in the tender documents (ITT)

Classification

  • CPV48000000 — Software package and information systems
  • CPV72000000 — IT services: consulting, software development, Internet and support
  • CPV72212314 — Voice recognition software development services
  • CPV79550000 — Typing, word-processing and desktop publishing services

Lots

  • Lot 1£8m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
CCBC/PS3014/26/HS
Status
active
Procurement Method
open
Procurement Method Details
Open procedure
Main Procurement Category
goods
Above Threshold
Yes

Legal basis

Id
2023/54
Scheme
UKPGA

Covered By

GPA

Techniques

Has Framework Agreement
Yes

Framework Agreement

Is Open Framework Scheme
Yes
Maximum Participants
99
Method
withAndWithoutReopeningCompetition
Type
closed
Description
All providers awarded to the framework will be subject to further call for mini competition and direct awards (where permissible) full details are in the ITT
Open Framework Scheme End Date
30 Nov 2034, 23:59

Submission terms

Electronic Submission Policy
allowed

Languages

en
cy

Tender Period

Ends
23 Oct 2026, 12:00

Enquiry period

Ends
16 Oct 2026, 17:00

Expected award period

Ends
23 Nov 2026, 23:59

Lots and requirements

Entry 1
Id
1
Status
active
Has Renewal
Yes

Value

Including VAT
9,600,000
Amount
8,000,000
Currency
GBP

Award criteria

Weighting Description
Quality

Criteria

Criterion 1
Type
quality
Name
Quality
Description
Quality 100%

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Dec 2026, 00:00
Ends
30 Nov 2029, 23:59
Max Extent Date
30 Nov 2034, 23:59

Renewal

Description
The initial framework agreement shall operate for a period of up to three (3) years. Prior to its expiry, the Contracting Authority may undertake a refresh process and award a successor framework agreement. Subsequent framework agreements may each operate for a period of up to five (5) years, provided that the total duration of the Open Framework scheme does not exceed eight (8) years from the award of the first framework agreement.

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
79550000
Description
Typing, word-processing and desktop publishing services
Entry 2
Scheme
CPV
Id
48000000
Description
Software package and information systems
Entry 3
Scheme
CPV
Id
72212314
Description
Voice recognition software development services
Entry 4
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UKL16
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
089975-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
23 Sept 2026, 10:21
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
Caerphilly County Borough Council
Id
GB-PPON-PWHP-2369-JPYL

Identifier

Scheme
GB-PPON
Id
PWHP-2369-JPYL

Address

Street Address
Penallta House, Tredomen Park
Locality
Hengoed
Postal Code
CF82 7PG
Country
GB
Country Name
United Kingdom
Region
UKL16

Contact

Name
Helen Sellwood

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Entry 2
Scheme
UK_CA_DEVOLVED_REGULATIONS
Id
GB-WLS
Description
Welsh devolved regulations apply

Recorded locations

  • Buyer location · Hengoed · UKL16 · CF82 7PG · United Kingdom
  • Delivery location · UKL16 · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 061104-2026Preliminary market engagement notice on Find a Tender ·
  2. 089975-2026Tender notice on Find a Tender ·