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PROCUREMENT OPPORTUNITY

Preliminary Market Engagement: Customer Data Project

Wythenshawe Community Housing Group (WCHG) · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 27 Sept 2026, 16:27.

Opportunity overview

WCHG is seeking an experienced supplier to support the collection and verification of customer data across a minimum of 5,000 households, with the potential for further surveys and re-contact activity. The supplier must deliver inclusive and empathetic customer engagement, achieve strong response rates (targeting over 60%), provide translation and safeguarding support, and ensure high standards of data quality, security, governance, auditability and reporting. The solution should be scalable to meet future requirements and support WCHG in improving services and achieving equitable outcomes for residents. The indicative contract duration is 12 months, from 1 September 2026 to 31 August 2027

Classification

  • CPV72313000 — Data capture services
  • CPV79342310 — Customer survey services

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
806
Main Procurement Category
services
Status
planning

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
planning

Contract period

Starts
1 Sept 2026, 00:00
Ends
31 Aug 2027, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72313000
Description
Data capture services
Entry 2
Scheme
CPV
Id
79342310
Description
Customer survey services

Planning and budget

Milestones

Entry 1
Id
engagement
Type
engagement
Description
WCHG is seeking an experienced supplier to support the collection and verification of customer data across a minimum of 5,000 households, with the potential for further surveys and re-contact activity. The supplier must deliver inclusive and empathetic customer engagement, achieve strong response rates (targeting over 60%), provide translation and safeguarding support, and ensure high standards of data quality, security, governance, auditability and reporting. The solution should be scalable to meet future requirements and support WCHG in improving services and achieving equitable outcomes for residents. The indicative contract duration is 12 months, from 1 September 2026 to 31 August 2027.
Due
10 Jul 2026, 23:59
Status
scheduled

Documents

Entry 1
Id
060183-2026
Document Type
marketEngagementNotice
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Published
26 Jun 2026, 10:49
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
Wythenshawe Community Housing Group (WCHG)
Id
GB-PPON-PHPP-3148-QWPQ

Identifier

Scheme
GB-PPON
Id
PHPP-3148-QWPQ

Address

Street Address
8 Poundswick Ln, Wythenshawe
Locality
Manchester
Postal Code
M22 9TA
Country
GB
Country Name
United Kingdom
Region
UKD33

Contact

Name
Mr Franz Sagun
Telephone
+44 3001110000

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Manchester · UKD33 · M22 9TA · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 060183-2026Preliminary market engagement notice on Find a Tender ·