Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

Household Support

The Swaythling Housing Society Ltd (Trading as Abri) · Tender notice on Find a Tender

Tender information last checkedLast checked 27 Sept 2026, 16:37.

Opportunity overview

Abri is seeking to appoint suppliers who can work with us to deliver a high-quality Household Support service. This specification sets out the requirements for suppliers to deliver practical, reliable, and compassionate assistance to vulnerable households. Our aim is to reduce immediate hardship, protect tenancy stability, and support the wellbeing of our residents, whilst also preventing small crises from escalating into major issues. We believe that by providing timely access to essential goods, vouchers, and household items, we can create a positive impact not only for individual tenants but also for the resilience of our wider communities. Suppliers should work collaboratively with our teams and demonstrate experience in supporting families through grant provision. This support may come in various forms, including: • Physical or digital vouchers • Cash payments • White goods • Other essential household items We hope to work with partners who understand the importance of social impact and can help us deliver real value to the communities we serve.

Classification

  • CPV39100000 — Furniture
  • CPV39140000 — Domestic furniture
  • CPV39220000 — Kitchen equipment, household and domestic items and catering supplies
  • CPV39700000 — Domestic appliances
  • CPV66172000 — Financial transaction processing and clearing-house services
  • CPV75310000 — Benefit services
  • CPV85300000 — Social work and related services

Lots

  • Lot 1 – Hardship Support ( Lot 1a: Voucher Support and Lot 1b: Household Goods )Value not stated
  • Lot 2 Pre Loved GoodsValue not stated

Documents and notices

  • Tender notice on Find a TenderOpen source ↗
  • All files are attached to the project under the reference detailed in this notice, the system will separate files which are Lot specific allowing bidders to access only documents for the Lot they wish to bid on. Bidders can bid on multiple Lots.Open source ↗

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
P/ABRI 1027/2025
Status
active
Procurement Method
open
Procurement Method Details
Competitive flexible procedure
Main Procurement Category
services
Above Threshold
Yes
Has Recurrence
Yes
Published risks
4.2 The Known and Unknown causing possible Modification: 4.2.2 The Known and Unknown (a) Addition or amendment to areas of coverage – 300% Annual Contract Value set against this modification total. There may be a need to change, increase, decrease or add new geography locations as Abri continues to grow. We are unable to advise if any future growth will lead to a change in geography but require the ability to amend the current landscape and geography of our area of service need. For avoidance of doubt, this will not be geographical regions outside of the UK but may extend beyond the UK Mainland. Abri will work with existing service providers to obtain best value for money in the addition/amendment of geography. Due to the uncertain nature of the modification Abri have allocated a possible 300% addition to the Annual contract budget scope to ensure transparency at the forefront in the event this contract modification is needed. The annual budgets may be subject to change as each financial year brings future unknown restraints or issues that can arise across the company effecting annual budgets for all programs. Abri have tried to best-estimate the budgets that may be available over the next six years but all indications are not a guarantee of spend available and driven by annual funds available with consideration on priority demands for alternate services within Abri. Whilst we have used our best estimation on budget, the new Procurement Act sets a 50% maximum increase value for a modification to contract value when certain conditions are met (contract change notice required for any increase above 15% for works) so should be covered if demand exceeds current expectations. Additional allowance for inflation increase is accounted for within the annual budget. 4.2.2 Unknown Unknowns causing possible Modification (a) Unforeseen events may arise during the Contract that cannot reasonably be predicted at the time of procurement, including sudden increases in demand for household support due to economic pressures, emergency rehousing following major incidents, changes to funding, eligibility or referral pathways, and new safeguarding or regulatory requirements. Additional risks may include shifts in tenant needs or demographics, supply chain disruption affecting goods and materials, inflationary impacts on delivery costs, workforce or access constraints, data inaccuracies identified during delivery, and changes to partner or referral arrangements. To ensure service continuity and operational flexibility, a modification allowance of up to 50% of the Annual Contract Value has been set aside to accommodate these unpredictable requirements. (b) The addition of up to two twelve‑month periods may be required to ensure service continuity in the event of significant unforeseen business change or challenge. This includes events such as: unplanned mergers, unplanned organisational rebranding, non‑preventable organisational restructure, legislative amendments that impact the ability to run a suitable procurement procedure, natural disasters affecting Abri assets, war‑time impacts affecting Abri operations, or any UK‑wide economic crisis that prevents a timely tender process

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure

Is Accelerated
Yes
Accelerated Rationale
Light touch contract
Features
Abri is seeking to appoint suppliers who can work with us to deliver a high-quality Household Support service. This specification sets out the requirements for suppliers to deliver practical, reliable, and compassionate assistance to vulnerable households. Our goal is to reduce immediate hardship, protect tenancy stability, and support the wellbeing of our residents, whilst also preventing small crises from escalating into major issues. The project is structured into two Lots, with sub-lots to support geographical coverage, ensuring specialist delivery and best value for money. Lot 1 – Hardship Support: Crisis assistance covering vouchers (including cash and energy support) and essential household/white goods. This Lot is divided into two sub-lots to reflect differing areas of specialist expertise. Suppliers may bid for one or both sub-lots. Lot 1a – Voucher Support Lot 1b – Household Goods Lot 2 – Pre Loved Goods Focusing on the provision of quality second hand furniture and household items to support residents in setting up safe and comfortable homes. Supplier could deliver this project in one or in multiple geographic area/lots: LOT 2a- South LOT 2b- South East LOT 2c- South West Lot 2d- South West- Dorset Lot 2e- London

Special regime

lightTouch

Submission terms

Electronic Submission Policy
allowed

Languages

en

Tender Period

Ends
15 Jul 2026, 12:00

Enquiry period

Ends
13 Jul 2026, 00:00

Expected award period

Ends
24 Aug 2026, 23:59

Recurrence

Dates

Entry 1
Starts
1 Sept 2031, 23:59

Contract terms

Financial Terms
30 days from receipt of valid invoice - BACS

Lots and requirements

Entry 1
Id
1
Title
Lot 1 – Hardship Support ( Lot 1a: Voucher Support and Lot 1b: Household Goods )
Description
Lot 1 – Hardship Support: Crisis assistance covering vouchers (including cash and energy support) and essential household/white goods.
Status
active
Has Renewal
Yes

Value

Including VAT
0
Amount
0
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality Questionnaire
Description
Please refer to the tender documents on In-tend.

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
price
Name
Pricing Schedule
Description
Please refer to tender documents on In-tend.

Numbers

Entry 1
Number
40
Weight
percentageExact

Contract period

Starts
14 Sept 2026, 00:00
Ends
11 Sept 2029, 23:59
Max Extent Date
12 Sept 2032, 00:59

Renewal

Description
Please refer to the tender documents
Entry 2
Id
2
Title
Lot 2 Pre Loved Goods
Description
Focusing on the provision of quality second hand furniture and household items to support residents in setting up safe and comfortable homes.
Status
active
Has Renewal
Yes

Value

Including VAT
0
Amount
0
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality Questionnaire
Description
Please refer to the tender documents on In-tend.

Numbers

Entry 1
Number
100
Weight
percentageExact

Contract period

Starts
14 Sept 2026, 00:00
Ends
11 Sept 2029, 23:59
Max Extent Date
12 Sept 2032, 00:59

Renewal

Description
Please refer to the tender documents

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85300000
Description
Social work and related services
Entry 2
Scheme
CPV
Id
75310000
Description
Benefit services
Entry 3
Scheme
CPV
Id
66172000
Description
Financial transaction processing and clearing-house services
Entry 4
Scheme
CPV
Id
39700000
Description
Domestic appliances
Entry 5
Scheme
CPV
Id
39100000
Description
Furniture
Item 2
Id
2
Related Lot
2

Additional Classifications

Entry 1
Scheme
CPV
Id
85300000
Description
Social work and related services
Entry 2
Scheme
CPV
Id
39220000
Description
Kitchen equipment, household and domestic items and catering supplies
Entry 3
Scheme
CPV
Id
39100000
Description
Furniture
Entry 4
Scheme
CPV
Id
39140000
Description
Domestic furniture

Published documents

Entry 1
Id
L-1
Document Type
biddingDocuments
Description
All files are attached to the project under the reference detailed in this notice, the system will separate files which are Lot specific allowing bidders to access only documents for the Lot they wish to bid on. Bidders can bid on multiple Lots.
Entry 2
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 3
Id
060061-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
25 Jun 2026, 21:01
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
The Swaythling Housing Society Ltd (Trading as Abri)
Id
GB-MPR-10237R

Identifier

Scheme
GB-MPR
Id
10237R

Address

Street Address
Collins House, Bishopstoke Road
Locality
Eastleigh
Postal Code
SO50 6AD
Country
GB
Country Name
United Kingdom
Region
UKJ35

Contact

Name
Laiza Mendiola

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Eastleigh · UKJ35 · SO50 6AD · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 060061-2026Tender notice on Find a Tender ·