Microsoft Teams Direct Routing

Opportunity overview

• Design and delivery of Microsoft Teams Direct Routing via certified Session Border Controller (SBC). • Provision of SIP trunks/carrier services, numbering, and anti‑fraud protections. • Number porting, DDI management, and emergency calling configuration (999/112). • Integration of Spectralink IP‑DECT via SIP to Teams through the SBC. • Strategy and solution for analogue and lift lines (e.g., ATA/gateway or third‑party PSTN solutions). • QoS design (DSCP, bandwidth planning), testing, and monitoring (24×7). • Reporting/analytics – Teams CQD/portal plus provider portal for usage, minute pools, billing, and quality. • Security/compliance – ISO 27001, UK GDPR/DPA 2018, call encryption, audit logging. • Phased migration including pilot, user enablement, documentation, and knowledge transfer.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Classification

• CPV72000000 — IT services: consulting, software development, Internet and support

Lots

• • Design and delivery of Microsoft Teams Direct Routing via certified Session Border Controller (SBC). • Provision of SIP trunks/carrier services, numbering, and anti‑fraud protections. • Number porting, DDI management, and emergency calling configuration (999/112). • Integration of Spectralink IP‑DECT via SIP to Teams through the SBC. • Strategy and solution for analogue and lift lines (e.g., ATA/gateway or third‑party PSTN solutions). • QoS design (DSCP, bandwidth planning), testing, and monitoring (24×7). • Reporting/analytics – Teams CQD/portal plus provider portal for usage, minute pools, billing, and quality. • Security/compliance – ISO 27001, UK GDPR/DPA 2018, call encryption, audit logging. • Phased migration including pilot, user enablement, documentation, and knowledge transfer.Value not stated