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PROCUREMENT OPPORTUNITY

Respond Case Management System

Stockton on Tees Borough Council · Contract details notice on Find a Tender

Tender information last checkedLast checked 27 Sept 2026, 18:07.

Opportunity overview

A case management system for the Information Governance team to record requests (some statutory) such as Freedom of Information, Environmental Information Regulations requests, Data Protection Act requests, social worker requests from other local authorities, data breaches, MP enquiries, complaints (corporate and statutory), Local Government and Social Care Ombudsman investigations, and Information Commissioner's Officer enquiries. The system supports officers in coordinating the responses, holding a centralised record, and in the preparation of performance reports.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

RESPOND GROUP LIMITED

Matched by number
Contract value
£77.6k
Awarded
Not supplied
Contract signed
24 Jul 2025
Including VAT
£93.2k
Award ID
1
Status
active
Identifier
GB-COH 05240703
Location
Lichfield, UKG24, WS13 8RZ, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
OPEN20261384
Status
complete
Procurement Method
direct
Procurement Method Details
Below threshold - without competition

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
Stockton on Tees Borough Council
Id
GB-PPON-PCVQ-6435-GNMW

Identifier

Scheme
GB-PPON
Id
PCVQ-6435-GNMW

Address

Street Address
Dunedin House, Columbia Drive, Thornaby
Locality
Stockton on Tees
Postal Code
TS17 6BJ
Country
GB
Country Name
United Kingdom
Region
UKC11

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
RESPOND GROUP LIMITED
Id
GB-COH-05240703

Identifier

Scheme
GB-COH
Id
05240703

Address

Street Address
Lincoln House, Wellington Crescent, Fradley Park
Locality
Lichfield
Postal Code
WS13 8RZ
Country
GB
Country Name
United Kingdom
Region
UKG24

Contact

Roles

supplier

Details

Scale
large
Vcse
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72222300
Description
Information technology services

Delivery locations

Entry 1
Region
UKC1
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-05240703
Name
RESPOND GROUP LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
Respond Case Management System
Status
active
Has Renewal
Yes
Above Threshold
No
Date Signed
25 Jul 2025, 00:00

Period

Starts
1 Oct 2026, 00:00
Ends
30 Sept 2029, 23:59
Max Extent Date
30 Sept 2030, 23:59

Renewal

Description
1 x 12-month extension.

Value

Including VAT
93,178.84
Amount
77,649.03
Currency
GBP

Documents

Entry 1
Id
059186-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
24 Jun 2026, 08:38
Format
text/html

Recorded locations

  • Buyer location · Stockton on Tees · UKC11 · TS17 6BJ · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 059186-2026Contract details notice on Find a Tender ·