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PROCUREMENT OPPORTUNITY

Security Services to Community Sites

NHS Greater Glasgow and Clyde · tender

Tender information last checkedLast checked 27 Sept 2026, 18:36.

Opportunity overview

NHS Greater Glasgow and Clyde require a sole supplier for Security Services to Community Sites. This service provides security to approx. 100 sites located across the Greater Glasgow area covering; Partnerships, East Dunbartonshire HSCP, East Renfrewshire HSCP, Inverclyde HSCP, Glasgow HSCP, Renfrew HSCP and West Dunbartonshire HSCP. The service required is Key Holding, Alarm Activation (First Key holder response), and Security Services. This business sector is at risk of infiltrations by serious and organised crime (SOC). NHSGGC has therefore enhanced the criteria and will follow NHSGGC Procurement department's SOC mitigation protocol. Economic operators must comply fully with the conditions for participation set out in section III. Please read in conjunction with the Single Procurement Document which is provided via this contract notice.

Classification

  • CPV79710000 — Security services

Lots

  • NHS Greater Glasgow and Clyde (NHSGGC) require a sole supplier for Security Services to Community Sites. This service provides security to approx. 100 sites located across the Greater Glasgow area covering; Partnerships, East Dunbartonshire HSCP, East Renfrewshire HSCP, Inverclyde HSCP, Glasgow HSCP, Renfrew HSCP and West Dunbartonshire HSCP. The service required is Key Holding, Alarm Activation (First Key holder response), and Manned Guard Security Services: Key Holding The supplier will hold keys for all contracted sites. Keys are required as the supplier will be the Board’s first point of call for alarm activation, fire or intruder. Alarm Activation (First Key holder response) In the event of alarm activation, the key holder will be required to attend the premises within one hour of notification and identify the activation cause. If necessary, they will be required to escalate with NHSGGC nominated employees or contractors of the Board in accordance with local contingency plans. Security Services. Security services is ad-hoc. The supplier will be expected to provide planned and unplanned cover, sometimes at very short notice.  Availability, punctuality, and reliability of the supplier’s security officers is essential. The main duties of the security officers will be to open and close premises and/or provide a manned security guard presence.  In the absence of a NHSGGC site caretaker, the manned security guard will be required to carry out additional duties, which will be outlined in the site Standard Operating Procedure. Examples of additional duties are gritting, receiving deliveries, checking public toilets as part of patrols and taking and returning bins from bin store to kerb side on collection days. The supplier will be required to operate on a short-hour model, with security officers deployed across multiple sites throughout the city for 1 and 2 hour assignments, both early mornings and late evenings. This requires a flexible and reliable workforce, with officers who are fully Security Industry Authority (SIA) licensed and trained specifically for each individual site they attend.£2m

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
GGC0982
Status
active
Main Procurement Category
services
Procurement Method
selective
Procurement Method Details
Restricted procedure
Has Recurrence
No

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
79710000
Description
Security services

Submission Method

electronicSubmission

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
All economic operators (EO's) must complete the Single Procurement Document (SPD) via the Public Contracts Scotland (PCS) portal. EO's must read the SPD in conjunction with all of the sections set out below. Failure to provide information will exclude EO's from participation in the tender stage. With reference to section 3A of the SPD and in line with NHSGGC SOC protocol, EO's must complete and return the Stakeholder Information form which is uploaded with this Contract Notice. The Board will verify all the foregoing responses by providing copies of all information submitted to the Greater Glasgow Serious Organised Crime Interventions, Police Scotland who will undertake criminal history conviction checks on all those individuals identified. To assist in such verification process, organisations must provide the information requested in respect of each individual who falls within any one or more of the categories detailed in the form. This is a pass/fail question. In failing, EO's will be excluded from participation in the tender stage. With reference to section 3A of the SPD and in line with NHSGGC SOC protocol, EO's must complete and return the Declaration of Non-Involvement in Serious Organised Crime form which is uploaded with this Contract Notice. The Board will verify all the foregoing responses by providing copies of all information submitted to the Greater Glasgow Serious Organised Crime Interventions, Police Scotland who will undertake criminal history conviction checks on all those individuals identified above. To assist in such verification process organisations must provide the information requested in respect of each individual who falls within any one or more of the categories detailed in the form. This is a pass/fail question. In failing, EO's will be excluded from participation in the tender stage. With reference to SPD Question 4A2a, EO's must confirm all staff providing services to NHSGGC for this contract, must have the required level of disclosure in line with the Disclosure Scotland guidance, prior to the commencement of the contract. This is a pass/fail question. In failing, EO's will be excluded from participation in the tender stage. With reference to SPD Question 4A2a, EO's must confirm all staff providing services to NHSGGC for this contract must receive Level 1 Child Protection Training prior to the commencement of this contract. This is a pass/fail question. In failing, EO's will be excluded from participation in in the tender stage.

Applies To

supplier
Criterion 2
Type
economic
Description
With reference to SPD question 4B1a, EO’s are required to state turnover for the last three (3) financial years. Mandatory criteria: Turnover for each year stated must be at least 1 times the estimated contract value stated in the Contract Notice. With reference to SPD question 4B6, EO’s are required to provide the following ratios: - Current Ratio (Liquidity Ratio) of the Company (total current assets divided by total current liabilities) — Acceptable Range is >0.99 - Net Profit Margin of the Company (net profits divided by revenue x100) -- Acceptable Range is >0 (i.e. positive) or higher These ratios will be used to assess the EO's financial strength and security; and to determine whether a parent company guarantee or another instrument may be required by the Authority. With reference to SPD question 4B6, and in line with NHSGGC’s SCO protocol, EO’s must provide one copy of the organisation’s FULLY audited accounts and if applicable the accounts of the group for the last three financial years, together with details of any significant changes since the last year end. The accounts should be in English and in UK Sterling. If the original documents are not in English, please provide copies of the original and a certified translation into English. If the sums in the accounts are not expressed in UK Sterling, please provide copies of the originals and a UK Sterling rate equivalent copy utilising the pound buys exchange rate applicable on date of the contract advert. The auditors must certify the equivalent copy accounts. The original accounts should have been signed and dated by Directors and auditors or marked as draft. This is a pass/fail question. In failing, EO's will be excluded from participation in the tender stage. Should you wish the financial information from your parent company or group to be taken into consideration then a Parent Company Guarantee must be completed and returned. If a duly signed parent company guarantee in this form is not included in with your response, the financial information of the organisation submitting the questionnaire will be assessed. If an organisation is exempt to the requirement to publish audited accounts under the Companies Act 2006 or under The Charities Accounts (Scotland) Regulations 2006, then two years unaudited accounts should be provided together with a statement from the company’s principle banker. If an organisation is exempt from the audit requirement you must supply the last 2 years annual accounts certified by an independent Chartered Accountant or accompanied by a positive banker’s reference. With reference to SPD question 4B.6, and in line with NHSGGC’s SOC protocol, EO’s must provide the organisation’s bank details on a company letterhead. A template of what information is required has been uploaded with this Contract Notice. This is a pass/fail question. In failing to provide, EO's will be excluded from participation in the tender stage. With reference to SPD question 4B.6, and in line with NHSGGC’s SOC protocol, EO’s must provide appropriate statements from your principle bankers providing information as to funding and cash flow capacity to undertake the contract. This is a pass/fail question. In failing to provide, EO's will be excluded from participation in the tender stage.
Minimum
With reference to SPD question 4B5b, EO's must hold and evidence Employer’s (Compulsory) Liability Insurance = GBP5m. If EO's do not currently have this level of insurance, they must agree to put it in place prior to contract commencement. This is a pass/fail question. In failing, EO's will be excluded from participation in the tender stage. With reference to SPD question 4B5c, EO's must hold and evidence Public Liability Insurance = GBP10m. If EO's do not currently have this level of insurance, they must agree to put it in place prior to contract commencement. This is a pass/fail question. In failing, EO's will be excluded from participation in the tender stage.

Applies To

supplier
Criterion 3
Type
technical
Description
With reference to SPD question 4C1.2 EO's are required to provide examples that demonstrate they have the relevant experience to deliver the services. Examples must be from within the last three (3) years. Bidders must provide details of four (4) instances of the organisation’s experience in delivering services similar to those described. If applicable, the Board would prefer these similar services to be related to a contract undertaken by the consortium or the leading company and their sub-contractor(s). EO must use the template uploaded with this Contract Notice only to respond. If you do not provide 4 examples of experience or references, this will be a non-compliant request to participate and your tender will be excluded from the tender stage. This is a scored question with a weighting of 40%. With reference to SPD question 4C3a what contingency plan do you have in place for staff sickness/absence? This is a scored question with a weighting of 25%. With reference to SPD question 4C8.1 EO's are required to confirm their average annual manpower for the last three years? This is a scored question with a weighting of 10%. With reference to SPD question 4C9 please provide details of IT & Software systems in place to service current contracts? This can be but not limited to; systems in place to respond to alarm activations, equipment to communicate with staff at all times, how staff are tracked when on/off sites. This is a scored question with a weighting of 25%.
Minimum
With reference to SPD question 4D.1 Tenderers must evidence or commit to obtain ISO9001 or other documented quality management system endorsed by the organisation’s chief executive or equivalent. With reference to SPD question 4D.1 EO’s must hold and evidence or commit to obtain, within 6 months of the contract start date, a whistleblowing policy consistent with the National Whistleblowing Standards that can be found at the following link: https://inwo.spso.org.uk/national-whistleblowing-%20standards With reference to SPD question 4D.2 EO’s must evidence or commit to obtain ISO14001 or other documented quality management system endorsed by the organisation’s chief executive or equivalent.

Applies To

supplier
Criterion 4
Type
technical
Description
With reference to SPD 4A1a, EO's must confirm and evidence they are a Security Industry Authority (SIA) approved contractor as per the SIA Approved Contractor Scheme (ACS). This is pass/fail. In failing EOs will be excluded from participation in the tender stage. With reference to SPD 4A1a, EO's must confirm all staff working on this contract have completed SIA mandatory training and passed all relevant background checks. This is pass/fail. In failing EOs will be excluded from participation in the tender stage.

Covered By

GPA

Tender Period

Ends
27 Jul 2026, 13:00

Second Stage

Invitation Date
1 Sept 2026, 00:00

Submission terms

Languages

en

Bid Validity Period

Duration In Days
360

Contract terms

Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed
Has Electronic Payment
Yes

Lots and requirements

Entry 1
Id
1
Description
NHS Greater Glasgow and Clyde (NHSGGC) require a sole supplier for Security Services to Community Sites. This service provides security to approx. 100 sites located across the Greater Glasgow area covering; Partnerships, East Dunbartonshire HSCP, East Renfrewshire HSCP, Inverclyde HSCP, Glasgow HSCP, Renfrew HSCP and West Dunbartonshire HSCP. The service required is Key Holding, Alarm Activation (First Key holder response), and Manned Guard Security Services: Key Holding The supplier will hold keys for all contracted sites. Keys are required as the supplier will be the Board’s first point of call for alarm activation, fire or intruder. Alarm Activation (First Key holder response) In the event of alarm activation, the key holder will be required to attend the premises within one hour of notification and identify the activation cause. If necessary, they will be required to escalate with NHSGGC nominated employees or contractors of the Board in accordance with local contingency plans. Security Services. Security services is ad-hoc. The supplier will be expected to provide planned and unplanned cover, sometimes at very short notice.  Availability, punctuality, and reliability of the supplier’s security officers is essential. The main duties of the security officers will be to open and close premises and/or provide a manned security guard presence.  In the absence of a NHSGGC site caretaker, the manned security guard will be required to carry out additional duties, which will be outlined in the site Standard Operating Procedure. Examples of additional duties are gritting, receiving deliveries, checking public toilets as part of patrols and taking and returning bins from bin store to kerb side on collection days. The supplier will be required to operate on a short-hour model, with security officers deployed across multiple sites throughout the city for 1 and 2 hour assignments, both early mornings and late evenings. This requires a flexible and reliable workforce, with officers who are fully Security Industry Authority (SIA) licensed and trained specifically for each individual site they attend.
Has Renewal
Yes
Has Options
No
Status
active

Award criteria

Criteria

Criterion 1
Name
Technical
Type
quality
Description
40
Criterion 2
Name
Commerical
Type
cost
Description
60

Value

Amount
2,000,000
Currency
GBP

Contract period

Duration In Days
1,800

Renewal

Description
36 months, with 2 x 12 month extension options, total 60 months.

Second Stage

Maximum Candidates
5

Selection criteria

Description
The number of companies shortlisted for Invitation to tender (ITT) will be limited to 5. Responses will be scored based on the criteria set out in section III and the successful bidder's details will then be passed to the Serious and Organised Crime Interventions, Greater Glasgow Division of Police Scotland for further vetting. Bidders must obtain a score of 80% in the SPD Scored questions to be eligible for shortlisting.

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
79710000
Description
Security services

Delivery locations

Entry 1
Region
UKM82

Delivery Location

Description
The Greater Glasgow area covering; Partnerships, East Dunbartonshire HSCP, East Renfrewshire HSCP, Inverclyde HSCP, Glasgow HSCP, Renfrew HSCP and West Dunbartonshire HSCP.

Buyer, suppliers and contacts

Organisation 1
Name
NHS Greater Glasgow and Clyde
Id
GB-FTS-3524

Identifier

Legal Name
NHS Greater Glasgow and Clyde

Address

Street Address
Procurement Department, Glasgow Royal Infirmary, 84 Castle Street
Locality
Glasgow
Region
UKM82
Postal Code
G4 0SF
Country Name
United Kingdom

Contact

Name
Marie Slaven

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
BODY_PUBLIC
Description
Body governed by public law
Entry 2
Scheme
COFOG
Id
07
Description
Health
Organisation 2
Name
Glasgow Sheriff Court
Id
GB-FTS-2553

Identifier

Legal Name
Glasgow Sheriff Court

Address

Street Address
1 Carlton Place
Locality
Glasgow
Postal Code
G5 9DA
Country Name
United Kingdom

Roles

reviewBody

Recorded locations

  • Buyer location · Glasgow · UKM82 · G4 0SF · United Kingdom
  • Delivery location · UKM82

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 058917-2026tender ·