The Provision of a Hate Crime, Antisocial Behaviour and Mediation Service

Opportunity overview

The Staffordshire Commissioner for Police, Fire and Rescue and Crime, wishes to commission an effective, Hate Crime Service (Lot A) and Anti-Social Behaviour and Mediation Service (lot B) across Staffordshire and Stoke-on-Trent, which will provide independent, specialist interventions to victims of Hate Crime and Anti-Social Behaviour (including digital / cyber)

Classification

CPV75200000 — Provision of services to the community

Lots

Hate Crime (Lot A)£739.9k
Anti-Social Behaviour and Mediation (Lot B)£865.2k

Documents and notices

Tender notice on Find a TenderOpen source ↗

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id: ocds-h6vhtk-06bae5
Status: active
Procurement Method: open
Procurement Method Details: Competitive flexible procedure
Main Procurement Category: services
Above Threshold: Yes
How to submit: Full details about this procurement can be accessed at https://portal.proquro.co.uk/Suppliers/Tenders/Details?id=1083

Legal basis

Id: 2023/54
Scheme: UKPGA
Uri: https://www.legislation.gov.uk/ukpga/2023/54/contents ↗

Procedure

Features: Stage 1 - Written Submission and Evaluation   Stage 1 responses will be evaluated using the following approach:   • <li> 100% of the Stage 1 Score will be based on Price per Quality Point, covering 12 weighted technical questions including Social Value and Price </li>     Stage 1 score out of 100 - to two decimal places.    Following the conclusion of Stage 1: The top three scoring suppliers will be shortlisted and invited to the Presentation Stage.   Stage 2 - Presentations    The top three shortlisted Suppliers will participate in the Presentation Stage, responding to three scenario-based questions. This stage will be scored using a different scoring matrix to assess the presentations. Each presentation will be scored using a WEM approach with equal weightings:   • <li>5% for each scenario (totalling 15% of the overall score) </li>     These scores will be added to the 85% carried forward from Stage 1, forming the final evaluation score used to identify the Most Advantageous Tender. The total final score will be calculated by combining:   • <li>85% from Stage 1 (PQP), and 15% from Stage 2 Presentations.</li>

Special regime

lightTouch

Submission terms

Electronic Submission Policy: allowed

Languages

Tender Period

Ends: 3 Sept 2026, 12:28

Enquiry period

Ends: 24 Aug 2026, 12:00

Expected award period

Ends: 14 Dec 2026, 23:59

Lots and requirements

Entry 1

Id: 1
Title: Hate Crime (Lot A)
Description: Hate Crime (Lot A) - The Staffordshire Commissioner for Police, Fire and Rescue and Crime (the Commissioner) has agreed to commission a free Hate Crime Service and Antisocial Behaviour (ASB) and Mediation Service. The services include a range of interventions (see section 5) Both services will be delivered across Staffordshire and Stoke-on-Trent and will: • Be confidential and tailored to the needs of the victim; • Help victims cope and recover from the impact of the crime / incident and the harm experienced; • Help victims to feel safe and live independent, fulfilling lives; • Operate without discrimination and be available regardless of residence status, citizenship or nationality; • Be subject to regular reviews.
Status: active
Has Renewal: Yes

Value

Including VAT: 887,899
Amount: 739,916
Currency: GBP

Award criteria

Weighting Description: 85% PQP (Quality & Price) 15% Presentations

Criteria

Criterion 1

Type: quality
Name: Question 1 - Vision

Criterion 2

Type: quality
Name: Question 2 - Service Delivery Model

Criterion 3

Type: quality
Name: Question 3 - Workforce

Criterion 4

Type: quality
Name: Question 4 - Equality and Diversity

Criterion 5

Type: quality
Name: Question 5 - Victim Support

Criterion 6

Type: quality
Name: Question 6 - Safeguarding Children and Adults

Criterion 7

Type: quality
Name: Question 7 - Service Engagement / Accessibility

Criterion 8

Type: quality
Name: Question 8 - Performance Management

Criterion 9

Type: quality
Name: Question 9 - Governance and Contract Management

Criterion 10

Type: quality
Name: Question 10 - Social Value

Criterion 11

Type: quality
Name: Question 11 - Mobilisation

Criterion 12

Type: quality
Name: Question 12 - Stakeholders/Partners

Suitability

Sme: Yes
Vcse: Yes

Contract period

Starts: 1 Apr 2027, 00:00
Ends: 31 Mar 2029, 23:59
Max Extent Date: 31 Mar 2031, 23:59

Renewal

Description: 12 months x 2

Entry 2

Id: 2
Title: Anti-Social Behaviour and Mediation (Lot B)
Description: Anti-Social Behaviour and Mediation (Lot B) - The Staffordshire Commissioner for Police, Fire and Rescue and Crime (the Commissioner) has agreed to commission a free Hate Crime Service and Antisocial Behaviour (ASB) and Mediation Service. The services include a range of interventions (see section 5) Both services will be delivered across Staffordshire and Stoke-on-Trent and will: • Be confidential and tailored to the needs of the victim; • Help victims cope and recover from the impact of the crime / incident and the harm experienced; • Help victims to feel safe and live independent, fulfilling lives; • Operate without discrimination and be available regardless of residence status, citizenship or nationality; • Be subject to regular reviews.
Status: active
Has Renewal: Yes

Value

Including VAT: 1,038,264
Amount: 865,220
Currency: GBP

Award criteria

Weighting Description: 85% PQP (Quality & Price) 15% Presentations

Criteria

Criterion 1

Type: quality
Name: Question 1 - Vision

Criterion 2

Type: quality
Name: Question 2 - Service Delivery Model

Criterion 3

Type: quality
Name: Question3 - Workforce

Criterion 4

Type: quality
Name: Question 4 - Equality and Diversity

Criterion 5

Type: quality
Name: Question 5 - Victim Support

Criterion 6

Type: quality
Name: Question 6 - Safeguarding Children and Adults

Criterion 7

Type: quality
Name: Question 7 - Service Engagement / Accessibility

Criterion 8

Type: quality
Name: Question 8 - Performance Management

Criterion 9

Type: quality
Name: Question 9 - Governance and Contract Management

Criterion 10

Type: quality
Name: Question 10 - Social Value

Criterion 11

Type: quality
Name: Question 11 - Mobilisation

Criterion 12

Type: quality
Name: Question 12 - Stakeholders / Partners

Suitability

Sme: Yes
Vcse: Yes

Contract period

Starts: 1 Apr 2027, 00:00
Ends: 31 Mar 2029, 23:59
Max Extent Date: 31 Mar 2031, 23:59

Renewal

Description: 12 months x 2

Items and delivery

Item 1

Id: 1
Related Lot: 1

Additional Classifications

Entry 1

Scheme: CPV
Id: 75200000
Description: Provision of services to the community

Delivery locations

Entry 1

Region: UK
Country: GB
Country Name: United Kingdom

Item 2

Id: 2
Related Lot: 2

Additional Classifications

Entry 1

Scheme: CPV
Id: 75200000
Description: Provision of services to the community

Delivery locations

Entry 1

Region: UK
Country: GB
Country Name: United Kingdom

Published documents

Entry 1

Id: conflictOfInterest
Document Type: conflictOfInterest
Description: Not published

Entry 2

Id: 073396-2026
Document Type: tenderNotice
Notice Type: UK4
Description: Tender notice on Find a Tender
Url: https://www.find-tender.service.gov.uk/Notice/073396-2026 ↗
Published: 3 Aug 2026, 17:16
Format: text/html

Buyer, suppliers and contacts

Organisation 1

Name: Police, Fire & Crime Commissioner for Staffordshire
Id: GB-PPON-PBJV-9412-LHBX

Identifier

Scheme: GB-PPON
Id: PBJV-9412-LHBX

Address

Street Address: Staffordshire Police HQ, Weston Road
Locality: Stafford
Postal Code: ST18 0YY
Country: GB
Country Name: United Kingdom
Region: UKG24

Contact

Name: Eloise Patten
Email: CommercialServices@staffordshire.police.uk
Telephone: 01785232385

Roles

buyer

Details

Url: https://staffordshire-pfcc.gov.uk/ ↗

Classifications

Entry 1

Scheme: UK_CA_TYPE
Id: publicAuthoritySubCentralGovernment
Description: Public authority - sub-central government

Recorded locations

Buyer location · Stafford · UKG24 · ST18 0YY · United Kingdom
Delivery location · UK · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS

058880-2026Preliminary market engagement notice on Find a Tender · 23 Jun 2026, 11:49
058956-2026Preliminary market engagement notice on Find a Tender · 23 Jun 2026, 13:30
073396-2026Tender notice on Find a Tender · 3 Aug 2026, 17:16