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PROCUREMENT OPPORTUNITY

Norfolk Community Advice Network (NCAN) for Suicide Prevention

Norfolk County Council · Contract details notice on Find a Tender

Tender information last checkedLast checked 29 Sept 2026, 14:21.

Opportunity overview

Norfolk Community Advice Network (NCAN) for Suicide Prevention £94,224.55 (ex VAT)

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Norfolk Community Law Service Ltd

Matched by number
Contract value
£94.2k
Awarded
Not supplied
Contract signed
30 Mar 2026
Including VAT
£113.1k
Award ID
1
Status
active
Identifier
GB-COH 03524607
Location
Norwich, UKH15, NR3 3AJ, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-06b9ea
Status
complete
Procurement Method Details
Below threshold - unknown

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

lightTouch

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
Norfolk County Council
Id
GB-PPON-PDYH-3246-XWTR

Identifier

Scheme
GB-PPON
Id
PDYH-3246-XWTR

Address

Street Address
County Hall, Martineau Lane
Locality
Norwich
Postal Code
NR1 2DH
Country
GB
Country Name
United Kingdom
Region
UKH15

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
Norfolk Community Law Service Ltd
Id
GB-COH-03524607

Identifier

Scheme
GB-COH
Id
03524607

Address

Street Address
4 Duke Street
Locality
Norwich
Postal Code
NR3 3AJ
Country
GB
Country Name
United Kingdom
Region
UKH15

Contact

Roles

supplier

Details

Scale
large
Vcse
Yes

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services

Suppliers

Supplier 1
Id
GB-COH-03524607
Name
Norfolk Community Law Service Ltd

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Status
active
Has Renewal
Yes
Above Threshold
No
Date Signed
31 Mar 2026, 00:00

Period

Starts
1 Apr 2026, 00:00
Ends
31 Mar 2029, 23:59
Max Extent Date
31 Mar 2031, 23:59

Renewal

Description
The Customer may extend the Agreement for a period of up to 24 months by giving not less than one month's notice in writing to the Supplier prior to the Expiry Date

Value

Including VAT
113,069.46
Amount
94,224.55
Currency
GBP

Agreed Metrics

Entry 1
Id
1
Title
NCAN Referral System
Description
Percentage of NCAN partners that continue to engage. Numerator: total number of partners that submitted referrals in the reporting quarter. Denominator: total number of partners registered with NCAN.

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 2
Id
2
Title
Primary Care Networks
Description
Number of primary care networks where the NCAN system is live

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 3
Id
3
Title
Primary Care Networks
Description
Number of primary care staff trained to use the NCAN referral system

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 4
Id
4
Title
Wellbeing
Description
Percentage of referrals that provided feedback on the service received

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 5
Id
5
Title
Wellbeing
Description
Of those that submitted feedback, percentage that reported a positive impact on their wellbeing

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 6
Id
6
Title
Timeliness
Description
% contacted within agreed timeframe (e.g., 48 hours)

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 7
Id
7
Title
Case Complexity
Description
% of users presenting ≥2 stressors

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 8
Id
8
Title
Equity of Access
Description
Reach to priority groups (men; multiple disadvantage)

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 9
Id
9
Title
Safeguarding
Description
% of concerns escalated appropriately

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 10
Id
10
Title
Workforce Wellbeing
Description
% of staff receiving supervision monthly

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 11
Id
11
Title
Suicide Risk Mitigation
Description
% of users with identified risk who have a safety plan enacted + follow-ups

Observations

Entry 1
Id
frequency

Period

Duration In Months
3

Documents

Entry 1
Id
058426-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
22 Jun 2026, 11:44
Format
text/html

Recorded locations

  • Buyer location · Norwich · UKH15 · NR1 2DH · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 058426-2026Contract details notice on Find a Tender ·