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PROCUREMENT OPPORTUNITY

Provision of a Managed Service for Recovery, Storage and Disposal of Vehicles and Other Items

Scottish Police Authority · tender

Tender information last checkedLast checked 29 Sept 2026, 15:11.

Opportunity overview

The service required to be undertaken by the Contractor is to ensure that vehicle recovery, storage and disposal is undertaken with speed, dignity, sensitivity and professionalism. The Contractor will provide a 24-hour, 365 days a year (366 in a leap year) ‘one call’ message switching system and subsequent recovery service. The Contractor will be responsible for providing suitable resources to achieve a fast, efficient recovery from the scene. Police Scotland will pass to the Contractor’s Call-Handler the essential details of any incident with location, vehicle(s) involved (including owner details) and the reason for the recovery. The Contractor will provide sufficient Recovery Operators to be able to attend the scene of a recovery anywhere in the Force area normally within 30 minutes in respect of light vehicle recovery and one hour for heavy vehicle recoveries of being notified unless there are exceptional circumstances causing a delay, e.g. severe weather conditions or geographical area. The Contractor shall ensure the appointed Recovery Operators carry out the requirements of the Scheme with due diligence and in a professional and workmanlike manner, carry out recovery and parking, using materials and workmanship which comply with the Contract Standard conditions of approval regulating the Scheme or as subsequently amended by the Police and in accordance with all statutory provisions, including all appropriate Acts of Parliament and Statutory Regulations. An undertaking is required that all vehicles recovered under the terms of the Contract will be contained in a secure compound or storage building at all times unless vehicles are required for examination in which case they will be required to be secured under cover.

Classification

  • CPV50118110 — Vehicle towing-away services

Lots

  • Provision of a Managed Service for Recovery, Storage and Disposal of Vehicles and Other ItemsValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
PROC-25-2997
Status
active
Main Procurement Category
services
Procurement Method
open
Procurement Method Details
Open procedure
Has Recurrence
Yes

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
50118110
Description
Vehicle towing-away services

Submission Method

electronicSubmission

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
ESPD Question 4A.1 Trade Registers It is a requirement of this tender that if the Tenderer is UK based they must hold a valid registration with Companies House. Where the Tenderer is UK based but not registered at Companies House they must be able to verify to the SPA’s satisfaction that they are trading from the address provided in the tender and under the company name given. Tenderers within the UK must confirm if they are registered under Companies House within this question. If the Tenderer is based out-with the UK they must be enrolled in the relevant professional or trade register appropriate to their country as described in Schedule 5 of the Public Contracts (Scotland) Regulations 2015. ESPD Question 4A.2 Authorisation/Membership Where it is required, within a Tenderer’s country of establishment they must confirm which authorisation or memberships of the relevant organisation(s) are required in order to perform this service.

Applies To

supplier
Criterion 2
Type
economic
Description
It is a requirement of this Contract that Tenderers hold, or can commit to obtain prior to the commence of any subsequently awarded Contract, indicated below: ESPD Question 4B5 Insurances Employers (Compulsory) Liability Insurance = 10 million GBP in respect of each claim without limit to the number of claims. Tenderers may be required to provide their current Employers Liability Insurance certificate which should include name of the insurers, policy numbers, expiry date and limits for any one incident and annual aggregate caps and the excesses under the policies. Public Liability Insurance = 5 million GBP in respect of each claim without limit to the number of claims. Tenderers may be required to provide a copy of their current Public Liability Insurance certificate. Motor Vehicle Insurance = Minimum Third Party Motor Vehicle Liability in respect of any motor vehicle or plated plant used. Documentation requested for the above insurances should include name of insurers, policy numbers, expiry date and limits of any one incident and annual aggregate caps and the excesses under the policies. ESPD Question 4B6 Financial Standing: The Authority will access a Credit safe report for a Tenderers organisation and use the information contained within to assist with the assessment of the Tenderer’s economic and financial standing. Tenders are asked to provide their company number within the ESPD to allow the Authority to access a Credit Safe Report. Within such reports, the risk of business failure is expressed as a score of 30 or below (high risk of business failure). In the event that a company is determined to have a risk failure rating of 30 and below i.e. that the company is considered to have a high risk of business failure, the submission will not be considered further. If you are successful in the award of this contract and your risk failure rating falls below 30 then the SPA reserve the right to remove you from this contract. It is the Contractor’s responsibility to ensure that the information held by Credit Safe is accurate and up to date. For the avoidance of doubt, the SPA will request a report from Credit Safe following the closing date for the receipt of the Tenders to ensure that the most up to date information is used. Where you are not registered on credit safe e.g. charitable organisations or new start companies/ Sole Traders with less than 3 years trading history, discretionary powers are available to the Director of Finance to consider abbreviated accounts along with bankers references etc. Tenderers should be aware that any outstanding County Court Judgements will have a detrimental effect on the rating held by Credit Safe and it is your responsibility to ensure that the information held by Credit Safe is accurate and up to date - failure to do so will result in rejection of your submission. IMPORTANT NOTE: This requirement is not applicable to Sole Traders/ Charities. Sole Traders/ Charities may be required to provide a bankers reference if successful.

Applies To

supplier
Criterion 3
Type
technical
Description
Tenderer`s will be required to provide evidence of having the necessary capacity and capability to deliver the requirements stated within the tender documents. The below requirements will be requested during the tender process: ESPD Question 4C.1.2 Technical and Professional Ability With reference to the nature and details of the services that are the subject matter of this tender, 2 relevant examples are to be provided of the services undertaken by the Tenderer in the last 3 years. You must describe in sufficient detail the required experience in terms of the specific services, the number of required examples, the minimum duration of experience e.g. 3 years and the value / scope of the previous projects e.g. must be of similar value to the contract being procured.
Minimum
ESPD Question 4C.12 Quality Control Requirements Tenderers may be required to provide the following for Quality Control requirements: EITHER: Option A) If a Tenderers organisation holds a UKAS (or equivalent) accredited independent third party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent) a copy of the certificate may be requested. OR Option B) If a Tenderers organisation has a documented policy regarding quality management, a copy of the policy may be requested. Guidance The policy should set out your organisation's responsibilities for quality management. Demonstrating that your organisation has and continues to implement a quality management policy that is authorised by the Chief Executive or equivalent and is periodically reviewed at a senior management level. The policy should be relevant to the nature and scale of the work to be undertaken and set out responsibilities for quality management throughout the organisation.

Applies To

supplier

Contract terms

Performance Terms
During the period of the Contract Agreement, the Contractor shall monitor and measure their performance against the Key Performance Indicators (KPIs) detailed within the tender document.
Electronic Invoicing Policy
allowed
Has Electronic Payment
Yes

Other Requirements

Requires Staff Names And Qualifications
Yes

Covered By

GPA

Tender Period

Ends
24 Jul 2026, 12:00

Submission terms

Languages

en

Bid Validity Period

Duration In Days
180

Expected award period

Starts
24 Jul 2026, 12:00

Bid Opening

Date
24 Jul 2026, 12:00

Recurrence

Description
4 years and six months from initial award.

Lots and requirements

Entry 1
Id
1
Description
Provision of a Managed Service for Recovery, Storage and Disposal of Vehicles and Other Items
Has Renewal
Yes
Has Options
No
Status
active

Award criteria

Criteria

Criterion 1
Name
Technical
Type
quality
Description
70
Criterion 2
Type
price
Description
30

Contract period

Duration In Days
1,800

Renewal

Description
Renewal prior to end of contract

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
50118110
Description
Vehicle towing-away services

Delivery locations

Entry 1
Region
UKM

Delivery Location

Description
All Scotland

Buyer, suppliers and contacts

Organisation 1
Name
Scottish Police Authority
Id
GB-FTS-163120

Identifier

Legal Name
Scottish Police Authority

Address

Street Address
2 French Street, Dalmarnock
Locality
Glasgow
Region
UKM
Postal Code
G40 4EH
Country Name
United Kingdom

Contact

Name
Jamie Sibley
Telephone
+44 3004258083

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
BODY_PUBLIC
Description
Body governed by public law
Entry 2
Scheme
COFOG
Id
03
Description
Public order and safety
Organisation 2
Name
Crown Office and Procurator Fiscal Service
Id
GB-FTS-2817

Identifier

Legal Name
Crown Office and Procurator Fiscal Service

Address

Street Address
Crown Office, 25 Chambers Street
Locality
Edinburgh
Region
UKM
Postal Code
EH1 1LA
Country Name
United Kingdom

Contact

Telephone
+44 3000203000

Roles

buyer

Details

Organisation 3
Name
Scottish Courts and Tribunals Service
Id
GB-FTS-2483

Identifier

Legal Name
Scottish Courts and Tribunals Service

Address

Street Address
Saughton House, Broomhouse Drive
Locality
Edinburgh
Region
UKM
Postal Code
EH11 3XD
Country Name
United Kingdom

Contact

Telephone
+44 1314443300

Roles

buyer

Details

Organisation 4
Name
Glasgow Sheriff Court
Id
GB-FTS-220

Identifier

Legal Name
Glasgow Sheriff Court

Address

Locality
Glasgow
Country Name
United Kingdom

Roles

reviewBody

Recorded locations

  • Buyer location · Glasgow · UKM · G40 4EH · United Kingdom
  • Delivery location · UKM

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 057969-2026tender ·