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PROCUREMENT OPPORTUNITY

Pre-market Engagement Notice for the Provision of Housing Management Software

Denbighshire County Council · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 29 Sept 2026, 15:52.

Opportunity overview

Denbighshire County Council (The Authority) are looking to engage with the market in relation to Housing Management Software. The Authority is looking for solutions to include: - Housing Applications and Allocations - Tenancy Management - Homelessness Services - Housing Options and Advice - Property and Asset Management including Voids Management - Financial and Performance Management - Customer Engagement and Portal - Repairs and Maintenance including dynamic scheduling. - Estate Management - Business Intelligence and Reporting - Mobile Working Solutions - Fully integrated contact management system - Full support and maintenance from the supplier. We are seeking out of the box solutions requiring minimal configuration. The Authority is not seeking to appoint a development partner.

Classification

  • CPV48000000 — Software package and information systems
  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-06b827
Main Procurement Category
services
Above Threshold
Yes
Status
planning

Legal basis

Id
2023/54
Scheme
UKPGA

Additional Procurement Categories

goods

Communication

Future Notice Date
21 Sept 2026, 23:59

Lots and requirements

Entry 1
Id
1
Has Renewal
Yes
Status
planning

Suitability

Sme
Yes

Contract period

Starts
1 Apr 2027, 00:00
Ends
31 Mar 2034, 23:59
Max Extent Date
31 Mar 2046, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems
Entry 2
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UKL13
Country
GB
Country Name
United Kingdom

Planning and budget

Milestones

Entry 1
Id
engagement
Type
engagement
Description
Aims of Engagement The purpose is to: - Understand supplier capabilities and solutions available in the market. - Identify opportunities for innovation and best practice. - Understand the market’s ability to input / interface / integrate data into the Housing Management Software from various other software solutions. - Test assumptions on costs, timescales, and implementation approaches. - Reporting and dashboard capabilities - AI and predictive analytics - Customer / Tenant / Contractor Portal capabilities - Welsh Language Compliance for predominantly customer facing elements - Ability to ensure the Authority are able to meet their obligations of UK and Wales legislation. - Secure and robust infrastructure compliant with UK GDPR. - Data hosted within the UK or in jurisdictions offering equivalent UK GDPR protections (with a preference for UK hosting). We are seeking to understand what is currently available in the market in relation to the above requirements. We are inviting suppliers to provide a breakdown of the key features and functions their system provides. We also may invite suppliers to provide system demonstrations, over MS Teams or face-to-face. The Authority may meet with other Local Authorities and Housing Associations to view solutions in practice. We are seeking a fully functional, out of the box solution/s that require minimal configuration to meet our operational needs and deliver an excellent customer experience. We are not looking for a development partner. We are interested in suppliers who have a proven track record. We do not guarantee that this exercise will result in a procurement exercise. If your organisation can provide a solution that meets the requirements of this notice, please email procurement@denbighshire.gov.uk with a brief overview of your solution and any customer testimonials you may have no later than 12noon on 2nd July 2026.
Due
31 Jul 2026, 23:59
Status
scheduled

Documents

Entry 1
Id
057601-2026
Document Type
marketEngagementNotice
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Published
18 Jun 2026, 14:08
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
Denbighshire County Council
Id
GB-PPON-PTPG-8659-JMCD

Identifier

Scheme
GB-PPON
Id
PTPG-8659-JMCD

Address

Street Address
Wynnstay Road
Locality
Ruthin
Postal Code
LL15 1YN
Country
GB
Country Name
United Kingdom
Region
UKL13

Contact

Name
Mark Cassidy

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Entry 2
Scheme
UK_CA_DEVOLVED_REGULATIONS
Id
GB-WLS
Description
Welsh devolved regulations apply

Recorded locations

  • Buyer location · Ruthin · UKL13 · LL15 1YN · United Kingdom
  • Delivery location · UKL13 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 057601-2026Preliminary market engagement notice on Find a Tender ·