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PROCUREMENT OPPORTUNITY

NSSR Technical Support Services

Ministry of Defence · Contract details notice on Find a Tender

Tender information last checkedLast checked 26 Sept 2026, 19:06.

Opportunity overview

This procurement is for a short-term bridging contract for the delivery and management of Non-Standard Service Requests and the SCIDA Role.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Day 1 People

Matched by number
Contract value
£1.1m
Awarded
Not supplied
Contract signed
8 Jul 2026
Including VAT
£1.3m
Award ID
2
Status
active
Identifier
GB-COH 11055367
Location
Malborough, UKK15, SN8 3AF, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
PS655 NSSR Technical Support Services
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
This is the only supplier currently able to deliver this requirement without disruption whilst we run a competitive procurement for the future solution. This is due to its existing workforce integration with MOD systems and its embedded knowledge of each NSSR, alongside established relationships with relevant stakeholders and Managed Service Providers. The services are deeply integrated within a complex technical environment, including MODNet S deployments, crypto-enabled infrastructure, VLAN configurations, and interfaces with Managed Service Providers. Due of this reason, a change in supplier for such a short term would result in services that are operationally and technically incompatible with the existing environment and would require significant technical rework and testing/assurance before it could be relied upon for operational use.2 3Introducing a new supplier at this stage would create disproportionate technical difficulties in operation and maintenance. A new provider would need to build technical understanding of the network architecture, security requirements, and integrations, as well as re-establish working arrangements with MSPs and stakeholders which is not possible in the timeframe. Given the level of technical complexity and interdependency across systems and suppliers, a change in supplier at this time would create a clear risk to the current service across the existing live NSSRs, and therefore amount to disproportionate technical difficulty in line with PA Schedule 5, paragraph 7. The contract was also originally won via competition in 2023.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
additionalRepeatExtensionPartialReplacement
Entry 2
Id
additionalRepeatFurtherFollowingCompetitiveProcedure

Special regime

defenceSecurity

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Ministry of Defence
Id
GB-PPON-PHVX-4316-ZVGZ

Identifier

Scheme
GB-PPON
Id
PHVX-4316-ZVGZ

Address

Street Address
Ministry of Defence Main Building
Locality
London
Postal Code
SW1A 2EU
Country
GB
Country Name
United Kingdom
Region
UKI32

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government
Organisation 2
Name
Day 1 People
Id
GB-COH-11055367

Identifier

Scheme
GB-COH
Id
11055367

Address

Street Address
1 Meadow View High Street
Locality
Malborough
Postal Code
SN8 3AF
Country
GB
Country Name
United Kingdom
Region
UKK15

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
2
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72590000
Description
Computer-related professional services

Suppliers

Supplier 1
Id
GB-COH-11055367
Name
Day 1 People

Related lots

1

Contracts and changes

Entry 1
Id
2
Award ID
2
Title
NSSR Technical Support Services
Status
active
Above Threshold
Yes
Date Signed
9 Jul 2026, 00:00
No Agreed Metrics Rationale
Under 5m

Period

Starts
10 Jul 2026, 00:00
Ends
9 Jan 2027, 23:59

Value

Including VAT
1,320,120
Amount
1,100,100
Currency
GBP

Documents

Entry 1
Id
069703-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
23 Jul 2026, 13:05
Format
text/html

Recorded locations

  • Buyer location · London · UKI32 · SW1A 2EU · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 057315-2026Transparency notice on Find a Tender ·
  2. 060786-2026Contract award notice on Find a Tender ·
  3. 069703-2026Contract details notice on Find a Tender ·