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PROCUREMENT OPPORTUNITY

Helpline & Engagement Service

The Police and Crime Commissioner for Leicestershire · Contract details notice on Find a Tender

Tender information last checkedLast checked 26 Sept 2026, 03:41.

Opportunity overview

Helpline & Engagement Services

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Freeva

Matched by number
Contract value
£447.7k
Awarded
Not supplied
Contract signed
29 Jun 2026
Including VAT
£537.3k
Award ID
1
Status
active
Identifier
GB-COH 5733540
Location
Leicester, UKF21, LE1 7LT, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
SSD1493
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
Continuation of services.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
additionalRepeatExtensionPartialReplacement

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
The Police and Crime Commissioner for Leicestershire
Id
GB-PPON-PXJR-8257-MYGR

Identifier

Scheme
GB-PPON
Id
PXJR-8257-MYGR

Address

Street Address
St Johns
Locality
Leicester
Postal Code
LE19 2BX
Country
GB
Country Name
United Kingdom
Region
UKF22

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
Freeva
Id
GB-COH-5733540

Identifier

Scheme
GB-COH
Id
5733540

Additional Identifiers

Entry 1
Scheme
GB-CHC
Id
1122344

Address

Street Address
116 Regent Road
Locality
Leicester
Postal Code
LE1 7LT
Country
GB
Country Name
United Kingdom
Region
UKF21

Contact

Roles

supplier

Details

Scale
sme
Vcse
Yes
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
98390000
Description
Other services

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 7
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 8
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 9
Region
UKK
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-5733540
Name
Freeva

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
Helpline & Engagement Services
Status
active
Above Threshold
Yes
Date Signed
30 Jun 2026, 00:00
No Agreed Metrics Rationale
n/a

Period

Starts
1 Jul 2026, 00:00
Ends
31 Mar 2028, 23:59

Value

Including VAT
537,298.8
Amount
447,749
Currency
GBP

Documents

Entry 1
Id
076482-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
12 Aug 2026, 08:53
Format
text/html

Recorded locations

  • Buyer location · Leicester · UKF22 · LE19 2BX · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 057042-2026Transparency notice on Find a Tender ·
  2. 057048-2026Contract award notice on Find a Tender ·
  3. 076482-2026Contract details notice on Find a Tender ·