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PROCUREMENT OPPORTUNITY

Adult Advocacy Service

Swindon Borough Council · Tender notice on Find a Tender

Tender information last checkedLast checked 22 Sept 2026, 11:48.

Opportunity overview

Adult Advocacy Service Swindon Borough Council invites expressions of interest from suitably qualified and experienced service providers for the provision of adult advocacy service. Project Description The Council is seeking to award a single supplier contract for the provision of an integrated Adult Advocacy Service. This requirement will not be divided into Lots. TUPE does apply. The contract will be for an initial period of three years, with the option to extend for up to a further two years. Swindon Borough Council is seeking to commission an independent, person-centred and out-come-focused Adult Advocacy Service that enables people to have their voices heard, under-stand and exercise their rights, and participate fully in decisions that affect their lives. The ser-vice will support adults to access appropriate care, support and services and ensure that they are able to influence decisions affecting their health, wellbeing and independence. Advocacy plays a vital role in promoting independence, protecting individual rights and ensuring that people can express their views, wishes and feelings. The service will support individuals who may experience barriers to participation, including people with learning disabilities, autism, mental health needs, dementia, physical or sensory impairments, older people, and those experiencing disadvantage or vulnerability. The successful provider will be required to deliver a range of statutory advocacy functions through an integrated service model, including: • Independent Care Act Advocacy (ICAA) • Independent Mental Capacity Advocacy (IMCA) • Independent Mental Health Advocacy (IMHA) • Independent Health Complaints Advocacy (IHCA) • Independent Social Care Complaints Advocacy • Court of Protection Representation and Advocacy • Relevant Person's Representative (RPR) type role • Support to the Learning Disability Partnership Board (LDPB) and associated engagement activities. The Council is seeking a provider that can deliver a high-quality, accessible and responsive advocacy service that promotes voice, choice and control, reduces inequalities, safeguards rights and improves outcomes for people who may otherwise struggle to engage with complex health and social care systems. The successful provider will work collaboratively with Swindon Borough Council, health partners, care providers, the voluntary and community sector and other stakeholders to ensure advocacy is embedded within wider care and support pathways. The provider will adopt a rights-based approach, actively tackle barriers to inclusion and ensure equitable access to advocacy services across the Borough. The Council's vision is to commission a sustainable and high-quality advocacy service that supports people to live independent and fulfilling lives whilst contributing to the wider ambitions of the Swindon Plan and Adult Services Strategy, including promoting independence, reducing inequalities and ensuring people have "Lives, Not Services".

Classification

  • CPV85000000 — Health and social work services
  • CPV98000000 — Other community, social and personal services

Lots

  • Lot 1£2.3m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN830367
Status
active
Procurement Method
open
Procurement Method Details
Competitive flexible procedure
Main Procurement Category
services
Above Threshold
Yes
How to submit
In order to provide unrestricted, full, direct and free of charge access to the tender documents the Authority is providing the documents in the Attachment area of the ProContract E-tender portal at www.supplyingthesouthwest.org.uk In order to access amendable versions of the documents and to submit a response, suppliers will need to register as a supplier with ProContract at www.supplyingthesouthwest.org.uk then register an interest before obtaining access and downloading the Word and Excel format documents for completion and submission.
Expression Of Interest Deadline
13 Oct 2026, 12:00

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure

Features
Stage 1 competitive conditions of participation with closing date of 13th October 2026. Stage 2 tenders will be invited with closing date of 16th November 2026.

Special regime

lightTouch

Covered By

GPA

Submission terms

Electronic Submission Policy
allowed

Languages

en

Enquiry period

Ends
6 Oct 2026, 12:00

Expected award period

Ends
7 Jan 2027, 23:59

Lots and requirements

Entry 1
Id
1
Status
active
Has Renewal
Yes

Value

Including VAT
2,810,182.8
Amount
2,341,819
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
price
Name
Price

Numbers

Entry 1
Number
20
Weight
percentageExact
Criterion 2
Type
quality
Name
Day One Readiness and Mobilisation

Numbers

Entry 1
Number
10
Weight
percentageExact
Criterion 3
Type
quality
Name
Service Delivery Model and Capacity Management

Numbers

Entry 1
Number
25
Weight
percentageExact
Criterion 4
Type
quality
Name
Swindon Working Together principals and Co-production

Numbers

Entry 1
Number
15
Weight
percentageExact
Criterion 5
Type
quality
Name
Outcomes and Quality Assurance

Numbers

Entry 1
Number
15
Weight
percentageExact
Criterion 6
Type
quality
Name
Social Value

Numbers

Entry 1
Number
15
Weight
percentageExact

Contract period

Starts
1 Apr 2027, 00:00
Ends
31 Mar 2030, 23:59
Max Extent Date
31 Mar 2032, 23:59

Renewal

Description
option to extend contract 2x 12 months

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services
Entry 2
Scheme
CPV
Id
98000000
Description
Other community, social and personal services

Delivery locations

Entry 1
Region
UKK14
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Entry 2
Id
089464-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
22 Sept 2026, 10:31
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
Swindon Borough Council
Id
GB-PPON-PNPT-6195-XDWV

Identifier

Scheme
GB-PPON
Id
PNPT-6195-XDWV

Address

Street Address
Swindon Borough Council, Civic Offices, Euclid Street
Locality
Swindon
Postal Code
SN1 2JH
Country
GB
Country Name
United Kingdom
Region
UKK14

Contact

Name
Mr Vincent Murrell

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Swindon · UKK14 · SN1 2JH · United Kingdom
  • Delivery location · UKK14 · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 056482-2026Preliminary market engagement notice on Find a Tender ·
  2. 089464-2026Tender notice on Find a Tender ·