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PROCUREMENT OPPORTUNITY

Microsoft Unified Support Service

Anchor Hanover Group · Contract details notice on Find a Tender

Tender information last checkedLast checked 27 Sept 2026, 15:51.

Opportunity overview

The contract renewal is for Microsoft unified Support service which is a heightened level of support for all Microsoft products. Anchor has invested heavily in Microsoft products and this extension of support is necessary as it covers all of Anchor's Azure and O365 products from the supplier.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

MICROSOFT LIMITED

Matched by number
Contract value
£192.8k
Awarded
Not supplied
Contract signed
25 Jun 2026
Including VAT
£231.4k
Award ID
1
Status
active
Identifier
GB-COH 01624297
Location
Reading, UKJ11, RG6 1WG, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C6754
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
The direct award justification is to allow Anchor to award a public contract to an existing supplier who supplies core IT services and software, as an 'extension' to existing services. Concerns the supply of services by the existing supplier which are intended as an extension to existing services:- a. A change in supplier would result in services that are different from or incompatible with, existing goods, services or works b. The difference or incompatibility would result in disproportionate technical difficulties in operations or maintenance. Microsoft are the only supplier to offer this level of direct support and thus a different supplier would be incompatible and would result in disproportionate technical difficulties in maintenance of our extensive Microsoft estate. This is an essential component to provide Microsoft support, any problems that could not be escalated to Microsoft and receive the appropriate level of support could impact Anchor operations reliant on Microsoft systems and thus have significant cost impact Contract renewal is annually (at Microsoft's request) and is likely to be required for the foreseeable future as Anchor is unlikely to move away from Microsoft products.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
additionalRepeatExtensionPartialReplacement

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Anchor Hanover Group
Id
GB-MPR-7843

Identifier

Scheme
GB-MPR
Id
7843

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PYBH-1339-MTCJ

Address

Street Address
2 Godwin Street
Locality
Bradford
Postal Code
BD1 2ST
Country
GB
Country Name
United Kingdom
Region
UKE41

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
MICROSOFT LIMITED
Id
GB-COH-01624297

Identifier

Scheme
GB-COH
Id
01624297

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PGYN-4242-JRRY

Address

Street Address
Microsoft Campus
Locality
Reading
Postal Code
RG6 1WG
Country
GB
Country Name
United Kingdom
Region
UKJ11

Contact

Roles

supplier

Details

Scale
large
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72261000
Description
Software support services

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-01624297
Name
MICROSOFT LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Status
active
Above Threshold
Yes
Date Signed
26 Jun 2026, 00:00
No Agreed Metrics Rationale
Not required - contract value under £5M including VAT.

Period

Starts
26 Jun 2026, 00:00
Ends
25 Jun 2027, 23:59

Value

Including VAT
231,361.2
Amount
192,801
Currency
GBP

Documents

Entry 1
Id
060539-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
26 Jun 2026, 17:34
Format
text/html

Recorded locations

  • Buyer location · Bradford · UKE41 · BD1 2ST · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 056439-2026Transparency notice on Find a Tender ·
  2. 056474-2026Contract award notice on Find a Tender ·
  3. 060539-2026Contract details notice on Find a Tender ·