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PROCUREMENT OPPORTUNITY

Energy One Stop Shop - Crisis, Prevention and Retrofit Readiness

Wales & West Utilities Limited · Contract award notice on Find a Tender

Tender information last checkedLast checked 27 Sept 2026, 02:51.

Opportunity overview

PEC's Energy One Stop Shop project will provide comprehensive, person-centred support to households across Plymouth who are facing, or are at risk of, fuel poverty, cold homes and energy insecurity. In line with the challenges highlighted in the problem statement, the project brings together crisis support, prevention advice, in-depth casework and community-focused energy awareness to address both immediate hardship and the structural issues that place vulnerable residents at risk. The delivery approach will address the key drivers of fuel poverty; low-income, high energy costs and poor energy efficiency, while ensuring residents receive co-ordinated and holistic support. This includes on-site advice through the PEC Home Hub, structured casework, targeted home visits and drop-ins across health and community venues, alongside campaigns focused on cold, damp and mould. Through this programme, PEC will: - Support individuals to reduce expenditure, strengthens income and help households manage energy bills, arrears and affordability challenges. - Advise communities on energy efficiency. - Raise awareness on CO safety and the Priority Services Rigster. - Provide interventions that reduce cold, damp and unhealthy housing conditions. - Deliver structured casework and advocacy. - Strengthen early prevention, through proactive outreach, citywide energy awareness and training for frontline workers so more professionals can recognise and respond to signs of fuel poverty earlier. The project will deliver clear and meaningful benefits for residents across Plymouth, with impacts that extend far beyond immediate energy support. By combining crisis intervention, tailored advice, structured casework and community engagement, the programme strengthens both household resilience and the wider systems ability to respond to fuel poverty effectively. Key benefits include: - Improved financial stability for vulnerable households. - Greater confidence and understanding of energy use. - Healthier, safer living conditions. - Increased awareness of CO safety and the priority services register. Reduced crisis escalation. - Stronger community resilience. - Greater reach and inclusion. - Long-term improvements in wellbeing.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

PEC TRUST

Matched by number
Published award value
£600k
Awarded
21 Jun 2026
Award ID
1
Status
pending
Identifier
GB-COH 11569012
Location
Plymouth, UKK41, PL1 3HN, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
WWU1581
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
Plymouth Energy Community (PEC) is a highly established, place-based organisation with specialist expertise in delivering fuel poverty, energy advice and vulnerability support through it's integrated Energy One Stop Shop model. PEC provides coordinated, person-centred support that addresses the interconnected challenges of energy affordability, poor housing, health inequalities and carbon monoxide risk. PEC is uniquely positioned within Plymouth, with deep-rooted partnerships across Adult Social Care, health services, local authorities and over 140 community organisations. It's delivery model centres on a visible, trusted Energy Hub alongside outreach, home visits and structured casework, creating a single, accessible route for residents to receive coordinated, practical support for complex needs. This combination of embedded local infrastructure, trusted relationships and integrated delivery cannot be readily replaced without disrupting established referral pathways reducing accessibility for vulnerable households and weakening the effectiveness of support. PEC is widely recognised as essential local infrastructure, providing a consistent, trusted point of access that prevents residents being passed between services and enables earlier, more effective intervention. The proposed investment represents a continuation and targeted of this proven model, enabling PEC to respond to sustained and growing demand while maintaining core services such as the Energy Hub, casework, embedded health support and outreach. This ensures continuity for households with complex needs and avoids fragmentation across Plymouth support landscape.

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

lightTouch

Procedure reasons

Entry 1
Id
singleSuppliersTechnicalReasons

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
Wales & West Utilities Limited
Id
GB-COH-05046791

Identifier

Scheme
GB-COH
Id
05046791

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PMVL-3238-DQDX

Address

Street Address
Wales & West House
Locality
Newport
Postal Code
NP10 8FZ
Country
GB
Country Name
United Kingdom
Region
UKL21

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
privateUtility
Description
Private utility
Organisation 2
Name
PEC TRUST
Id
GB-COH-11569012

Identifier

Scheme
GB-COH
Id
11569012

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PXHD-6758-PNRZ

Address

Street Address
Office 37,Genesis Building,
Locality
Plymouth
Postal Code
PL1 3HN
Country
GB
Country Name
United Kingdom
Region
UKK41

Contact

Roles

supplier

Details

Scale
large
Vcse
Yes
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Title
Energy One Stop Shop - Crisis, Prevention and Retrofit Readiness
Status
pending
Date
22 Jun 2026, 00:00
Main Procurement Category
services
Above Threshold
Yes

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
80330000
Description
Safety education services

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 7
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 8
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 9
Region
UKK
Country
GB
Country Name
United Kingdom

Value

Including VAT
720,000
Amount
600,000
Currency
GBP

Suppliers

Supplier 1
Id
GB-COH-11569012
Name
PEC TRUST

Standstill Period

Ends
23 Jul 2026, 23:59

Contract period

Starts
24 Jul 2026, 00:00
Ends
31 Mar 2028, 23:59

Related lots

1

Documents

Entry 1
Id
065470-2026
Document Type
awardNotice
Notice Type
UK6
Description
Contract award notice on Find a Tender
Published
13 Jul 2026, 10:01
Format
text/html

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Due
24 Jul 2026, 23:59
Status
scheduled

Recorded locations

  • Buyer location · Newport · UKL21 · NP10 8FZ · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 052892-2026Transparency notice on Find a Tender ·
  2. 065470-2026Contract award notice on Find a Tender ·