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PROCUREMENT OPPORTUNITY

LBS Soft Facilities Management Services

London Borough of Sutton · Tender notice on Find a Tender

Tender information last checkedLast checked 26 Sept 2026, 04:16.

Opportunity overview

The London Borough of Sutton will be undertaking a procurement for the provision of soft facilities management services for its corporate estate. The procurement will seek to appoint suitably experienced suppliers to deliver soft FM service across the authority's corporate buildings, including the Civic Offices, libraries and children's centres. The London Borough of Sutton is structuring the procurement into two separate lots: Lot 1 - Cleaning Services: estimated annual value = £1m General day-to-day cleaning Periodic cleaning Window cleaning Washroom and hygiene services Confidential waste services Supply and management of consumables, including: User-end consumables Contractor materials Pest control services Lot 2 - Security Services: estimated annual value = £500k Static guarding at the Civic Offices Mobile patrols Opening and closing services Keyholding Estimated total annual value = £1,500,000.00 (excluding VAT).

Classification

  • CPV72514100 — Facilities management services involving computer operation
  • CPV79710000 — Security services
  • CPV90910000 — Cleaning services
  • CPV90922000 — Pest-control services

Lots

  • Lot 1 - Cleaning Services£1m
  • Lot 2 - Security Services£500k

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN818238
Status
active
Procurement Method
selective
Procurement Method Details
Competitive flexible procedure
Main Procurement Category
services
Above Threshold
Yes
How to submit
ProContract eProcurement System https://www.gov.uk/find-tender Stage 1 PSQ: 09/09/2026, 12 noon deadline
Expression Of Interest Deadline
9 Sept 2026, 12:00

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure

Features
Suppliers wishing to participate in this Procurement should register their interest and complete the Procurement Specific Questionnaire (PSQ) on the portal by the deadline set out in this notice and the tender documents. As part of its Stage 1 submission, each Supplier must confirm whether it wishes to participate in: Lot 1 only Lot 2 only both Lot 1 and Lot 2 Suppliers will be assessed against the Conditions of Participation applicable to each Lot for which they have applied. Progression to Stage 2 will be determined separately for each Lot. Suppliers that pass all mandatory pass / fail questions will proceed to have their Technical Ability Scored PSQ questions evaluated and scored in line with the scoring matrix detailed in the Supplier Guidance and other tender documents. The 6-8 highest scoring suppliers will be shortlisted and invited to participate in the next stage of the procurement process. Where two or more suppliers achieve an equal score in sixth position, all such tied suppliers will be shortlisted. Supplier ranking is determined solely by final weighted PSQ evaluation scores. Further information is available in the tender pack.

Submission terms

Electronic Submission Policy
allowed

Languages

en

Expected award period

Ends
9 Dec 2026, 23:59

Amendments

Entry 1
Description
To make clear that the £1m for Lot 1 and £500k for Lot 2 are the estimated annual contract values.
Id
076169-2026

Lots and requirements

Entry 1
Id
1
Title
Lot 1 - Cleaning Services
Description
Scope of Services This sets out the general requirements of the service areas which includes: General day to day cleaning Day time cleaning services (including reactive) Hygiene waste collection and disposal including feminine hygiene, sharps and nappy bins Consumable provision (including End-user and contractors' materials) External and Internal Window cleaning
Status
active
Has Renewal
Yes

Value

Including VAT
1,200,000
Amount
1,000,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality
Description
This procurement is a two-stage Competitive Flexible Procedure (under Section 20(4) of the Procurement Act 2023) conducted entirely via the ProContracts portal for Lot 1, Lot 2, or both: Stage 1 (Participation): Suppliers complete a Procurement Specific Questionnaire (PSQ) and Relevant Experience Questionnaire. Bids are assessed on a mandatory pass/fail basis followed by technical scoring. Stage 2 (Tender): The top 6-8 highest-scoring suppliers per Lot (including any tied in 6th place) are shortlisted to submit full tenders.

Numbers

Entry 1
Number
50
Weight
percentageExact
Criterion 2
Type
price
Name
Price

Numbers

Entry 1
Number
50
Weight
percentageExact

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Apr 2027, 00:00
Ends
29 Mar 2030, 23:59
Max Extent Date
31 Mar 2032, 23:59

Renewal

Description
3 years (1+1 possible extensions). The extensions will be granted at the sole discretion of the Authority, with consideration of the contract requirement of the authority at that time and the performance of the contactor.
Entry 2
Id
2
Title
Lot 2 - Security Services
Description
Scope of Services: The requirements of the service areas, which include: Static physical security and front-of-house security services. Mobile security patrols and alarm response services. Alarm receiving and monitoring services. Keyholding, lock-up, unlock and security checks. Visitor, contractor, delivery and access control support. Emergency response, incident support and business continuity support. Patrol, incident, visitor, delivery, key and daily occurrence records. Security reporting, audit, supervision and contract management.
Status
active
Has Renewal
Yes

Value

Including VAT
600,000
Amount
500,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality
Description
This procurement is a two-stage Competitive Flexible Procedure (under Section 20(4) of the Procurement Act 2023) conducted entirely via the ProContracts portal for Lot 1, Lot 2, or both: Stage 1 (Participation): Suppliers complete a Procurement Specific Questionnaire (PSQ) and Relevant Experience Questionnaire. Bids are assessed on a mandatory pass/fail basis followed by technical scoring. Stage 2 (Tender): The top 6-8 highest-scoring suppliers per Lot (including any tied in 6th place) are shortlisted to submit full tenders.

Numbers

Entry 1
Number
50
Weight
percentageExact
Criterion 2
Type
price
Name
Price

Numbers

Entry 1
Number
50
Weight
percentageExact

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Apr 2027, 00:00
Ends
29 Mar 2030, 23:59
Max Extent Date
31 Mar 2032, 23:59

Renewal

Description
3 years (1+1 possible extensions). The extensions will be granted at the sole discretion of the Authority, with consideration of the contract requirement of the authority at that time and the performance of the contactor.

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72514100
Description
Facilities management services involving computer operation
Entry 2
Scheme
CPV
Id
90910000
Description
Cleaning services
Entry 3
Scheme
CPV
Id
90922000
Description
Pest-control services

Delivery locations

Entry 1
Region
UKI63
Country
GB
Country Name
United Kingdom
Item 2
Id
2
Related Lot
2

Additional Classifications

Entry 1
Scheme
CPV
Id
79710000
Description
Security services

Delivery locations

Entry 1
Region
UKI63
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
076169-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
11 Aug 2026, 12:02
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
London Borough of Sutton
Id
GB-PPON-PJMC-1445-VCVG

Identifier

Scheme
GB-PPON
Id
PJMC-1445-VCVG

Address

Street Address
Civic Offices, St Nicholas Way
Locality
Sutton
Postal Code
SM1 1EA
Country
GB
Country Name
United Kingdom
Region
UKI63

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Sutton · UKI63 · SM1 1EA · United Kingdom
  • Delivery location · UKI63 · United Kingdom

Notice and amendment history

4 published notice versions reviewed by ProcuraAxis.

4 VERSIONS
  1. 052777-2026Preliminary market engagement notice on Find a Tender ·
  2. 073610-2026Tender notice on Find a Tender ·
  3. 074173-2026Tender notice on Find a Tender ·
  4. 076169-2026Tender notice on Find a Tender ·