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PROCUREMENT OPPORTUNITY

Energy Budget & Billing Validation System

THAMES WATER UTILITIES LIMITED · Tender notice on Find a Tender

Tender information last checkedLast checked 26 Sept 2026, 17:41.

Opportunity overview

Thames Water is seeking to procure a modern, resilient, and scalable Energy budget & billing validation system to support the accurate processing, validation, and management of energy consumption and invoicing data across our operational estate. The solution will replace legacy processes with a secure, cloud‑based platform capable of integrating with our enterprise systems, improving data quality, strengthening financial assurance, and enabling more efficient operational decision‑making. The successful supplier will provide the software solution, associated implementation services, ongoing support, maintenance, and continuous improvement throughout the contract term. This procurement aims to establish a long‑term partnership with a supplier who can demonstrate technical maturity, strong service delivery capability, and proven experience operating within complex, regulated environment. Thames Water reserves the right to refine the award criteria. Please note that that deadline for asking for access to the PSQ & submitting of the PSQ is 24 July 2026 at 12:00 noon.

Classification

  • CPV50330000 — Maintenance services of telecommunications equipment
  • CPV72260000 — Software-related services

Lots

  • Lot 1£500k

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
TC2434
Status
active
Procurement Method
open
Procurement Method Details
Open procedure
Main Procurement Category
services
Above Threshold
Yes
How to submit
If you are interested in paricipating, please complete this form: https://forms.cloud.microsoft/e/qzeT65AEjg

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

utilities

Submission terms

Electronic Submission Policy
allowed

Languages

en

Tender Period

Ends
29 Jul 2026, 12:00

Enquiry period

Ends
16 Jul 2026, 17:00

Expected award period

Ends
1 Dec 2026, 23:59

Amendments

Entry 1
Description
The submission deadline has changed to 29/07/26 at 12:00.
Id
070188-2026

Lots and requirements

Entry 1
Id
1
Status
active
Has Renewal
Yes

Value

Including VAT
600,000
Amount
500,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Technical
Description
The award criteria for this procurement are defined at the ITN (Invitation to Negotiate) stage and are based on selecting the Most Advantageous Tender (MAT)-i.e. the best overall balance of quality and cost, not simply the lowest price. Overall Award Approach (MAT) • The contract is awarded to the bidder with the highest total combined score across: o Technical o Commercial (price/value for money) o Legal (terms & conditions) • Scores are weighted and aggregated to 100% to identify the winning bid. In practice: • Technical quality is usually the most significant driver. • Price/value is also critical and can be heavily weighted. • Legal compliance is smaller but can still materially impact the score. • Technical Award Criteria • Technical scoring evaluates how well the solution meets requirements and delivers value. It includes: • Core areas assessed: • Solution specification & functionality • Implementation & delivery model • Integration capability • Data & reporting • Security & compliance • User experience • Innovation & continuous improvement • Mobilisation / transition approach

Numbers

Entry 1
Number
70
Weight
percentageExact
Criterion 2
Type
quality
Name
Commercial
Description
Commercial scoring assesses value for money: • Bids are ranked from lowest price (most competitive) to highest • The lowest price gets full commercial marks • Other bids are scored relative to that lowest price

Numbers

Entry 1
Number
25
Weight
percentageExact
Criterion 3
Type
quality
Name
Legal
Description
Legal Award Criteria • Legal scoring (typically ~5%) evaluates: • Acceptance of terms and conditions • Impact of any derogations (exceptions) • Key factors: • Risk transfer to Thames Water • Commercial/legal balance • Acceptability of proposed changes • Severe or poorly justified deviations can: • Reduce score significantly • Potentially invalidate the bid if unacceptable

Numbers

Entry 1
Number
5
Weight
percentageExact

Suitability

Sme
Yes

Contract period

Starts
1 Dec 2026, 00:00
Ends
30 Nov 2031, 23:59
Max Extent Date
30 Nov 2034, 23:59

Renewal

Description
Thames Water envisages that the contract will be awarded for an initial term of 5 years with options to extend by 1 year or longer, up to a maximum overall term of 8 years.

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
50330000
Description
Maintenance services of telecommunications equipment
Entry 2
Scheme
CPV
Id
72260000
Description
Software-related services

Delivery locations

Entry 1
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKJ
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
070188-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
24 Jul 2026, 11:37
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
THAMES WATER UTILITIES LIMITED
Id
GB-COH-02366661

Identifier

Scheme
GB-COH
Id
02366661

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PNQQ-4647-DTCV

Address

Street Address
Clearwater Court
Locality
Reading
Postal Code
RG1 8DB
Country
GB
Country Name
United Kingdom
Region
UKJ11

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
privateUtility
Description
Private utility

Recorded locations

  • Buyer location · Reading · UKJ11 · RG1 8DB · United Kingdom
  • Delivery location · UKI · United Kingdom
  • Delivery location · UKJ · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 051503-2026Tender notice on Find a Tender ·
  2. 070188-2026Tender notice on Find a Tender ·