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PROCUREMENT OPPORTUNITY

CRM & Marketing Cloud Renewal

University of Portsmouth Higher Education Corporation · award, contract

Tender information last checkedLast checked 1 Oct 2026, 07:36.

Opportunity overview

The University has a requirement to renew our Salesforce CRM and Marketing Cloud contract for another three years. Covering CRM (Customer Community, Partner Community, Sales Cloud, Service Cloud) & Marketing Cloud (Audiences, Contacts Corporate edition, Business Units, Professional Contacts, SMS Messages and SSL Certificates)

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Academia Ltd

Matched by number
Contract value
£1.4m
Awarded
Not supplied
Contract signed
27 Mar 2026
Award ID
050977-2026-1
Status
active
Identifier
GB-COH 04771037
Location
Hemel Hempstead, UKJ, United Kingdom

Classification

  • CPV48481000 — Sales or marketing software package

Lots

  • Salesforce is the University's strategic core CRM and Marketing Cloud system which is a strategic platform for the University. The University has a requirement to renew our Salesforce CRM and Marketing Cloud contract for another three years. Covering CRM (Customer Community, Partner Community, Sales Cloud, Service Cloud) & Marketing Cloud (Audiences, Contacts Corporate edition, Business Units, Professional Contacts, SMS Messages and SSL Certificates)Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
25-622
Status
complete
Main Procurement Category
goods
Procurement Method
limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
Direct Award call off under Software License Resellers Agreement & Consultancy Services Framework OCID: ocds-h6vhtk-04e549

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
48481000
Description
Sales or marketing software package

Procedure reasons

Entry 1
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Id
D_OUTSIDE_SCOPE
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Description
Salesforce is the University's strategic core CRM and Marketing Cloud system which is a strategic platform for the University. The University has a requirement to renew our Salesforce CRM and Marketing Cloud contract for another three years. Covering CRM (Customer Community, Partner Community, Sales Cloud, Service Cloud) & Marketing Cloud (Audiences, Contacts Corporate edition, Business Units, Professional Contacts, SMS Messages and SSL Certificates)
Has Options
No
Status
cancelled

Award criteria

Criteria

Criterion 1
Type
price

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKJ

Buyer, suppliers and contacts

Organisation 1
Name
University of Portsmouth Higher Education Corporation
Id
GB-UKPRN-10007155

Identifier

Legal Name
University of Portsmouth Higher Education Corporation
Id
10007155
Scheme
GB-UKPRN

Address

Street Address
Mercantile House
Locality
Portsmouth
Region
UKJ31
Postal Code
PO12EG
Country Name
United Kingdom

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
BODY_PUBLIC
Description
Body governed by public law
Entry 2
Scheme
COFOG
Id
09
Description
Education
Organisation 2
Name
Academia Ltd
Id
GB-COH-04771037

Identifier

Legal Name
Academia Ltd
Id
04771037
Scheme
GB-COH

Address

Locality
Hemel Hempstead
Region
UKJ
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 3
Name
University of Portsmouth Higher Education Corporation
Id
GB-FTS-182484

Identifier

Legal Name
University of Portsmouth Higher Education Corporation

Address

Street Address
Mer
Locality
Portsmouth
Postal Code
PO1 2EG
Country Name
United Kingdom

Contact

Roles

reviewBody

Award information

Award 1
Id
050977-2026-1
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-COH-04771037
Name
Academia Ltd

Contracts and changes

Entry 1
Id
050977-2026-1
Award ID
050977-2026-1
Status
active
Date Signed
27 Mar 2026, 00:00

Value

Amount
1,419,463.83
Currency
GBP

Recorded locations

  • Buyer location · Portsmouth · UKJ31 · PO12EG · United Kingdom
  • Delivery location · UKJ

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 050977-2026award, contract ·