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PROCUREMENT OPPORTUNITY

Netcall Digital Customer Enablement Platform

Cheshire East Council · award, contract

Tender information last checkedLast checked 1 Oct 2026, 07:51.

Opportunity overview

C5382 Netcall Digital Customer Enablement Platform for the council

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Netcall Systems Limited

Matched by number
Contract value
£739.1k
Awarded
Not supplied
Contract signed
30 Mar 2026
Award ID
050839-2026-1
Status
active
Identifier
GB-COH 03662618
Location
Bedford, UKD6, United Kingdom

Classification

  • CPV48000000 — Software package and information systems

Lots

  • Netcall Digital Customer Enablement Platform for the councilValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C5382
Status
complete
Main Procurement Category
goods
Procurement Method
limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
This was a CCS G Cloud award

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
48000000
Description
Software package and information systems

Procedure reasons

Entry 1
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Id
D_TECHNICAL
Description
The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons

Lots and requirements

Entry 1
Id
1
Description
Netcall Digital Customer Enablement Platform for the council
Has Options
Yes
Status
cancelled

Award criteria

Criteria

Criterion 1
Type
price

Options

Description
1 x 12 months extension

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems

Delivery locations

Entry 1
Region
UKD6

Buyer, suppliers and contacts

Organisation 1
Name
Cheshire East Council
Id
GB-FTS-140931

Identifier

Legal Name
Cheshire East Council
No Identifier Rationale
notOnAnyRegister

Address

Street Address
Delamere House, Delamere Street
Locality
Crewe
Region
UKD62
Postal Code
CW12JZ
Country Name
United Kingdom

Contact

Name
Simon Hagan
Telephone
+44 1270686974

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
REGIONAL_AUTHORITY
Description
Regional or local authority
Entry 2
Scheme
COFOG
Id
01
Description
General public services
Organisation 2
Name
Netcall Systems Limited
Id
GB-COH-03662618

Identifier

Legal Name
Netcall Systems Limited
Id
03662618
Scheme
GB-COH

Address

Locality
Bedford
Region
UKD6
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 3
Name
Royal Courts of Justice
Id
GB-FTS-88

Identifier

Legal Name
Royal Courts of Justice

Address

Street Address
Strand
Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom

Roles

reviewBody

Award information

Award 1
Id
050839-2026-1
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-COH-03662618
Name
Netcall Systems Limited

Contracts and changes

Entry 1
Id
050839-2026-1
Award ID
050839-2026-1
Status
active
Date Signed
31 Mar 2026, 00:00

Value

Amount
739,092
Currency
GBP

Recorded locations

  • Buyer location · Crewe · UKD62 · CW12JZ · United Kingdom
  • Delivery location · UKD6

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 050839-2026award, contract ·