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PROCUREMENT OPPORTUNITY

NEPO303 Meter Operator Services

The Association of North East Councils Limited (NEPO) · Tender notice on Find a Tender

Tender information last checkedLast checked 20 Sept 2026, 07:38.

Opportunity overview

The NEPO303 Meter Operator Services Framework will ensure the continuity of a critical service as the current agreement approaches the end of its extended term. The Framework shall support the requirements of NEPO's Member and Associate Authorities for electricity metering and associated data services under prevailing industry settlement arrangements.

Classification

  • CPV38551000 — Energy meters
  • CPV38554000 — Electricity meters
  • CPV65000000 — Public utilities

Lots

  • Lot 1£15m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
NEPO303
Status
active
Procurement Method
open
Procurement Method Details
Open procedure
Main Procurement Category
services
Above Threshold
Yes
How to submit
NEPO intends to publish an Invitation to Tender via the Open eTendering system. Suppliers wishing to be considered for this Framework must register their expression of interest and submit a tender through the Open eTendering system at https://open-uk.org/ Tenders must be submitted via the link above. Submissions via email or post will not be accepted. Guidance for how to create an account, search for opportunities and respond is included within the Suppliers Hub. If you require further support please email open.support@nepo.org

Legal basis

Id
2023/54
Scheme
UKPGA

Participation Fees

Entry 1
Description
NEPO operates a contract rebate arrangement whereby Suppliers are asked to repay NEPO a set percentage of each invoice in respect of orders placed by NEPO or any Contracting Authority accessing the Framework Agreement. The maximum rebate taken by NEPO against the value of awarded contracts will not exceed 2.5%.
Id
ocds-h6vhtk-06a84f

Type

win

Relative Value

Proportion
0.025
Monetary Value
award

Techniques

Has Framework Agreement
Yes

Framework Agreement

Maximum Participants
1
Method
withoutReopeningCompetition
Period Rationale
The Framework Agreement is anticipated to exceed 48 months in duration, with a 24 month extension resulting in a maximum term of 72 months. This is due to the commercial and contractual complexity of the Framework Agreement combined with the high level of data and communications required for Electricity Meters, particularly at the point of mobilisation and onboarding.
Type
open
Buyer Categories
NEPO is a Centralised Procurement Authority as defined in the Procurement Act 2023 (PA23), providing central purchasing activity on behalf of Contracting Authorities. The agreement will be available to NEPO Member Authorities and all current and future Associate Members. Current Associate Members are listed in the Associate Member section of the NEPO website at:  https://www.nepo.org/associate-membership NEPO intends to make the agreement available for use by all Contracting Authorities throughout all administrative regions of the UK (as defined by the Procurement Act 2023). A list of permissible users available at: http://www.nepo.org/associate-membership/permissible-users Organisations wishing to access the NEPO agreement will be required to register as a NEPO Associate Member in the first instance. Further information can be found at: www.nepo.org Further information regarding Contracting Authorities that may use the agreement can be found in the tender Documents.
Description
The successful supplier will enter into a framework agreement (NEPO303 Meter Operator Services) with NEPO. The Framework will be accessible to NEPO Member Authorities and Associate Members through call-off contracts entered into in accordance with the framework agreement. NEPO will establish the overarching contractual terms and conditions governing use of the Framework. Pricing will be determined through the tender process and evaluated in accordance with the published award criteria and associated weightings set out in the Invitation to Tender. Pricing will be fixed from the point of the Framework commencement for a minimum period of 12 months until 31st March 2029. Thereafter an annual price increase will be considered where the supplier can demonstrate in a transparent manner that such increases are justified. The pricing schedule is structured by meter type and service category, with separate pricing for HH and NHH meters to reflect differing service requirements. Tendered rates will apply nationally to all Framework users, ensuring consistency, transparency, and cost certainty across Contracting Authorities. The Framework is a sole - supplier arrangement and will be accessed exclusively via Direct Award. Call-off contracts may be awarded at any point during the Framework term, with Contracting Authorities accessing the services on the pre-agreed terms, conditions, and pricing established through the Tender process.

Submission terms

Electronic Submission Policy
allowed

Languages

en

Tender Period

Ends
23 Oct 2026, 12:00

Enquiry period

Ends
16 Oct 2026, 23:59

Expected award period

Ends
25 Feb 2027, 23:59

Lot Details

No Lots Division Rationale
The integrated nature of MOP, DC and DA services requires a coordinated approach to data collection, management and reporting. Dividing the requirement into multiple lots could increase operational complexity, create interface risks between providers, and reduce the efficiencies associated with a single managed service.

Lots and requirements

Entry 1
Id
1
Status
active
Has Renewal
Yes

Value

Including VAT
18,000,000
Amount
15,000,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
price
Name
Price

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality

Numbers

Entry 1
Number
32
Weight
percentageExact
Criterion 3
Type
quality
Name
ESG

Numbers

Entry 1
Number
8
Weight
percentageExact

Selection criteria

Criteria

Criterion 1
Type
technical
Description
Suppliers must be authorised and complaint to undertake metering activities in accordance with the Consolidated Metering Code of Practice (CoMCoP), and be authorised by the local Distribution Network Operators (DNO).

Contract period

Starts
1 Apr 2028, 00:00
Ends
31 Mar 2032, 23:59
Max Extent Date
31 Mar 2034, 23:59

Renewal

Description
An option to extend for a further period of 24 months is available. The Framework Agreement is anticipated to exceed 48 months in duration. This is due to the commercial and contractual complexity of the Framework Agreement combined with the high level of data and communications required for Electricity Meters.

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
38551000
Description
Energy meters
Entry 2
Scheme
CPV
Id
38554000
Description
Electricity meters
Entry 3
Scheme
CPV
Id
65000000
Description
Public utilities

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
088785-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
18 Sept 2026, 15:11
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
The Association of North East Councils Limited (NEPO)
Id
GB-COH-05014821

Identifier

Scheme
GB-COH
Id
05014821

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PYVX-2132-JNMM

Address

Street Address
Northern Design Centre
Locality
Gateshead
Postal Code
NE8 3DF
Country
GB
Country Name
United Kingdom
Region
UKC22

Contact

Name
Benjamin Wild

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Gateshead · UKC22 · NE8 3DF · United Kingdom
  • Delivery location · UK · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 050589-2026Preliminary market engagement notice on Find a Tender ·
  2. 088785-2026Tender notice on Find a Tender ·