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PROCUREMENT OPPORTUNITY

Supply of Services and Support for the Handsfree R5 Fixed Vehicle Device (FVD)

Home Office · Contract details notice on Find a Tender

Tender information last checkedLast checked 27 Sept 2026, 07:11.

Opportunity overview

This activity is part of the Home Office’s wider programme to ensure reliable communication services for emergency responders. It focuses on securing ongoing support and maintenance for in-vehicle communication devices already procured by ESMCP for future Emergency Services Network use. Rather than purchasing new equipment, the contract renews the arrangement for the department to procure support, updates, repairs, and upgrades as needed over time. This approach ensures that existing devices remain safe, functional, and compatible with evolving network requirements. The estimated contract value is approximately £300,000 (ex VAT). The services are intrinsically linked to the existing devices and their associated software and system interfaces, which were originally designed and developed by the supplier. As such, delivery of the required services must ensure full technical compatibility with the existing asset base and continuity of service. A change in supplier would present significant technical and operational risks, including potential incompatibility with existing hardware and software, disruption to service continuity, and impacts on existing warranties and support arrangements. This contract is not being awarded by reference to lots.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

CKO International Ltd

Matched by number
Contract value
£300k
Awarded
Not supplied
Contract signed
10 Jun 2026
Including VAT
£360k
Award ID
1
Status
active
Identifier
GB-COH 01791617
Location
Manchester, UKD34, M32 0UT, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-06a83d
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
The contracting authority is relying on section 41 of the Procurement Act 2023 and the above listed Direct Award justifications as also set out in Schedule 5 to the Act. The requirement concerns the provision of ongoing maintenance, software support, and associated services for fixed vehicle devices previously designed, developed and supplied by the Supplier’s predecessor, Handsfree Limited. The new Services are wholly intended as an extension to the services provided under the Original Contract. More specifically, they relate to the Devices designed and developed (and the ancillary services provided) by Handsfree which are intrinsically linked to the R5 Devices already owned by ESMCP. These Devices were not an “off the shelf” product, and the Services must be compatible with them. Following a corporate restructure, the Handsfree's R5 Fixed Vehicle Device business, has transferred to CKO International Ltd as a going concern. This transfer included all assets necessary for continued delivery of the Services, including intellectual property rights, hardware and software designs, certifications, engineering capability, systems, delivery plans, warranty liabilities and support arrangements. As a result of this transfer, CKO International Ltd now holds the intellectual property, technical know-how, and operational capability required to maintain, support and further develop the Devices. The services are intrinsically linked to the existing devices and their embedded software, interfaces, and system architecture. CKO (following transfer from Handsfree) now possesses the unique technical expertise and knowledge arising from the original design and development of the devices (as part of Handsfree) and retains control of the underlying intellectual property required to deliver the Services. As a result, only CKO is capable of providing the Services without introducing unacceptable technical and operational risks. These include risks of incompatibility with existing hardware and software, disruption to operational performance, and potential impacts on existing warranties and support arrangements. Based on evaluation of the market and the specific nature of this requirement, using an alternative supplier will lead to disproportionate technical difficulties in operation and maintenance. The Services depend on detailed knowledge of the existing devices, their embedded software and interfaces, and access to relevant intellectual property and proprietary information held only by CKO. Whilst other suppliers may have related capabilities, they would be unable to deliver the Services to the required standard without substantial duplication, transition activity, or dependency on the incumbent supplier. The contracting authority has also considered the procurement objectives set out in section 12 of the Act, including value for money, integrity, and equal treatment, and considers that a direct award in these circumstances is proportionate and justified.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
singleSuppliersIntellectualPropertyExclusiveRights
Entry 2
Id
singleSuppliersTechnicalReasons

Covered By

GPA

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Home Office
Id
GB-PPON-PWGC-6513-PQLZ

Identifier

Scheme
GB-PPON
Id
PWGC-6513-PQLZ

Address

Street Address
5 Endeavour Square
Locality
London
Postal Code
E20 1JN
Country
GB
Country Name
United Kingdom
Region
UKI41

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government
Organisation 2
Name
CKO International Ltd
Id
GB-COH-01791617

Identifier

Scheme
GB-COH
Id
01791617

Address

Street Address
6 Lumsdale Road, Cobra Court
Locality
Manchester
Postal Code
M32 0UT
Country
GB
Country Name
United Kingdom
Region
UKD34

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
50330000
Description
Maintenance services of telecommunications equipment

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-01791617
Name
CKO International Ltd

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
Supply of Services and Support for the Handsfree R5 Fixed Vehicle Device (FVD)
Status
active
Has Renewal
Yes
Above Threshold
Yes
Date Signed
11 Jun 2026, 00:00
No Agreed Metrics Rationale
Below threshold

Period

Starts
12 Jun 2026, 00:00
Ends
31 Dec 2028, 23:59
Max Extent Date
31 Dec 2031, 23:59

Renewal

Description
The contract includes the option to extend the initial term by up to an additional three (3) years. The exercise of any extension option will be at the sole discretion of the contracting authority and will be subject to continued operational need, satisfactory supplier performance, and the availability of funding.

Value

Including VAT
360,000
Amount
300,000
Currency
GBP

Documents

Entry 1
Id
062990-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
3 Jul 2026, 17:00
Format
text/html

Recorded locations

  • Buyer location · London · UKI41 · E20 1JN · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 050554-2026Transparency notice on Find a Tender ·
  2. 051021-2026Contract award notice on Find a Tender ·
  3. 062990-2026Contract details notice on Find a Tender ·