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PROCUREMENT OPPORTUNITY

UOW992 Customer Relationship Management (CRM) System

University of Worcester · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 27 Sept 2026, 18:17.

Opportunity overview

The University of Worcester is seeking to procure and implement a new Customer Relationship Management (CRM) system to support student recruitment, communications and stakeholder engagement. The initial stage of this process is for preliminary market engagement. The University is undertaking this stage to understand more about the current market and products and to use the information gained in this phase to inform the tender process.

Classification

  • CPV48445000 — Customer Relation Management software package

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
UOW992
Main Procurement Category
goods
Status
planning

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
planning

Contract period

Starts
1 Mar 2028, 00:00
Ends
28 Feb 2033, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48445000
Description
Customer Relation Management software package

Delivery locations

Entry 1
Region
UKG12
Country
GB
Country Name
United Kingdom

Planning and budget

Milestones

Entry 1
Id
engagement
Type
engagement
Description
Further information on the University's requirement can be found on the University's In-tend portal (https://in-tendhost.co.uk/universityofworcester/aspx/Tenders/Current) Interested parties should respond to the Preliminary Market Engagement document. A preliminary market engagement event will be held on Microsoft Teams on Tuesday 16 June 2026 @ 2pm. The closing date and time for submission is Friday 26 June 2026 at 12 noon.
Due
26 Jun 2026, 23:59
Status
scheduled

Documents

Entry 1
Id
059064-2026
Document Type
marketEngagementNotice
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Published
23 Jun 2026, 15:25
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
University of Worcester
Id
GB-PPON-PYJR-8772-LLDP

Identifier

Scheme
GB-PPON
Id
PYJR-8772-LLDP

Address

Street Address
Henwick Grove
Locality
Worcester
Postal Code
WR2 6AJ
Country
GB
Country Name
United Kingdom
Region
UKG12

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Worcester · UKG12 · WR2 6AJ · United Kingdom
  • Delivery location · UKG12 · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 046338-2026Preliminary market engagement notice on Find a Tender ·
  2. 059064-2026Preliminary market engagement notice on Find a Tender ·