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PROCUREMENT OPPORTUNITY

POL App Customer Facing

Post Office Limited · awardUpdate, contractUpdate

Tender information last checkedLast checked 23 Sept 2026, 20:46.

Opportunity overview

Value and date range amended to show full value of contract awarded, as a result of a tender process using a framework. Previous notice only covered value of the initial work package to be delivered, not the full amount.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Contract value
£9m
Awarded
Not supplied
Contract signed
2 Mar 2026
Award ID
085993-2026-C103806-1
Status
active
Identifier
GB-COH 03824658
Location
London, UK, United Kingdom

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • Design and development of the Post Office customer application.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C103806
Main Procurement Category
services

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Lots and requirements

Entry 1
Id
1
Description
Design and development of the Post Office customer application.

Contract period

Duration In Days
1,440

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK

Buyer, suppliers and contacts

Organisation 1
Name
Post Office Limited
Id
GB-COH-02154540

Identifier

Legal Name
Post Office Limited
Id
02154540
Scheme
GB-COH

Address

Street Address
100 Wood Street
Locality
London
Region
UKI31
Postal Code
EC2V7ER
Country Name
United Kingdom

Contact

Name
Don McLellan

Roles

buyer

Details

Organisation 2
Name
Softwire Technology UK Limited
Id
GB-COH-03824658

Identifier

Legal Name
Softwire Technology UK Limited
Id
03824658
Scheme
GB-COH

Address

Locality
London
Region
UK
Country Name
United Kingdom

Roles

supplier

Details

Scale
sme
Organisation 3
Name
Royal Courts of Justice
Id
GB-FTS-92

Identifier

Legal Name
Royal Courts of Justice

Address

Locality
London
Country Name
United Kingdom

Roles

reviewBody

Award information

Award 1
Id
085993-2026-C103806-1
Title
POL App Customer Facing
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-COH-03824658
Name
Softwire Technology UK Limited

Contracts and changes

Entry 1
Id
085993-2026-C103806-1
Award ID
085993-2026-C103806-1
Title
POL App Customer Facing
Status
active
Date Signed
2 Mar 2026, 00:00

Items

Item 1
Id
1
Related Lot
1

Classification

Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UK

Value

Amount
9,000,000
Currency
GBP

Period

Duration In Days
1,440

Amendments

Entry 1
Id
1
Description
Value and date range amended to show full value of contract awarded, as a result of a tender process using a framework. Previous notice only covered value of the initial work package to be delivered, not the full amount.
Rationale
Need for additional works, services or supplies by the original contractor/concessionaire: The original notice published was for the initial statement of work to be delivered, and should have reflected the full value of the contract tendered and awarded to the successful supplier and the full contract length of 48 months. This notice is a correction to the actual value and length of contract tendered and awarded.

Recorded locations

  • Buyer location · London · UKI31 · EC2V7ER · United Kingdom
  • Delivery location · UK

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 046155-2026award, contract ·
  2. 085993-2026awardUpdate, contractUpdate ·