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PROCUREMENT OPPORTUNITY

CHS – Freedom to Speak Up Guardian Services

Croydon Health Services NHS Trust · Contract details notice on Find a Tender

Tender information last checkedLast checked 24 Sept 2026, 12:16.

Opportunity overview

The Trust has appointed an independent provider to deliver Freedom to Speak Up Guardian services to support the Trust's commitment to fostering an open, transparent, and safe speaking-up culture. The service provides staff with access to an independent and impartial route for raising concerns regarding, but not limited to: • Patient safety • Quality of care • Bullying and harassment • Workforce issues • Professional conduct • Governance concerns • Organisational culture • Any matter where staff may feel unable to raise concerns through normal management channels. The service operates in accordance with NHS Freedom to Speak Up principles and relevant whistleblowing legislation.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

The Guardian Service Ltd

Matched by exact name
Contract value
£517k
Awarded
Not supplied
Contract signed
15 Sept 2026
Including VAT
£620.4k
Award ID
2
Status
active
Identifier
GB-PPON PHMT-9963-GBGJ
Location
London, UKI32, W1T 3LJ, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C449206
Status
complete
Procurement Method
open
Procurement Method Details
Competitive flexible procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Croydon Health Services NHS Trust
Id
GB-PPON-PPHP-9287-GXBV

Identifier

Scheme
GB-PPON
Id
PPHP-9287-GXBV

Address

Street Address
Croydon University Hospital, 530 London Road
Locality
Croydon
Postal Code
CR7 7YE
Country
GB
Country Name
United Kingdom
Region
UKI62

Contact

Name
Shelly-Ann Wellington

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government
Organisation 2
Name
The Guardian Service Ltd
Id
GB-PPON-PHMT-9963-GBGJ

Identifier

Scheme
GB-PPON
Id
PHMT-9963-GBGJ

Address

Street Address
First Floor, 14-15 Berners Street
Locality
London
Postal Code
W1T 3LJ
Country
GB
Country Name
United Kingdom
Region
UKI32

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
2
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
79414000
Description
Human resources management consultancy services

Delivery locations

Entry 1
Region
UKI62
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-PPON-PHMT-9963-GBGJ
Name
The Guardian Service Ltd

Related lots

1

Contracts and changes

Entry 1
Id
2
Award ID
2
Title
CHS - Freedom to Speak Up Guardian Services
Status
active
Has Renewal
Yes
Has Options
Yes
Above Threshold
Yes
Date Signed
16 Sept 2026, 00:00
No Agreed Metrics Rationale
KPIs have been set. However, they do not need to be published as this only applies for contracts estimated above £5 million.

Period

Starts
18 Sept 2026, 00:00
Ends
17 Sept 2029, 23:59
Max Extent Date
17 Sept 2031, 23:59

Renewal

Description
The Trust may, at its sole discretion, extend the contract for a further two twelve month periods.

Options

Description
The Trust may, at its sole discretion, extend the contract for a further two twelve month periods: • Option 1: 12 months (to 17 September 2030) • Option 2: 12 months (to 17 September 2031)

Value

Including VAT
620,361.6
Amount
516,968
Currency
GBP

Documents

Entry 1
Id
090460-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
24 Sept 2026, 10:45
Format
text/html

Recorded locations

  • Buyer location · Croydon · UKI62 · CR7 7YE · United Kingdom

Notice and amendment history

6 published notice versions reviewed by ProcuraAxis.

6 VERSIONS
  1. 045274-2026Preliminary market engagement notice on Find a Tender ·
  2. 045278-2026Preliminary market engagement notice on Find a Tender ·
  3. 051526-2026Tender notice on Find a Tender ·
  4. 051544-2026Tender notice on Find a Tender ·
  5. 081194-2026Contract award notice on Find a Tender ·
  6. 090460-2026Contract details notice on Find a Tender ·