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PROCUREMENT OPPORTUNITY

Apprenticeship Hotel Management and Support

Nottingham College · Transparency notice on Find a Tender

Tender information last checkedLast checked 2 Oct 2026, 01:30.

Opportunity overview

A system specifically designed to manage travel, accommodation, and scheduling for apprentices. Including features for safeguarding and compliance, which are critical for younger learners and auditing requirements (like Ofsted) We will need tailored offerings for field-based training programs. Allowing us to secure block accommodation at discounted rates. A streamlined version for general corporate travel management, focusing on hotel bookings and transport coordination for Apprentices. The platform needs to maintain full audit trails and document storage, making it easier for us to prove we are meeting regulatory standards. The provider will need to negotiate directly with hotels and venues to secure competitive "block" rates that are usually lower than standard public rates. The provider will need to provide a mobile app for the Apprentices to access their training dates, joining instructions, and accommodation details. The provider will need to ensure round-the-clock support for Apprentices who might encounter issues (like check-in problems) outside of standard business hours. Key Deliverables A hold at the hotels of 50 rooms per evening through the working week. A discounted hotel rooms rate. The ability to block book. A system for tracking issues and ensuring a safeguarding culture and environment is maintained. An account manager to support the relationship between us and the hotel. Geographical Coverage Nottingham Slough

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Servace Solutions Limited

Match pending…
Published award value
£2.8m
Awarded
Not supplied
Award ID
1
Status
pending
Identifier
GB-COH 05839034
Location
Wynward, UKC11, TS22 5FG, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
NC/PROC/0438
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
Following market assessment, it has been determined that only one supplier is capable of delivering the Authority's requirement for an integrated, cloud-based system to manage residential apprenticeship delivery end-to-end. The Authority requires a specialist, fully integrated platform that combines multiple critical operational functions into a single system, including: accommodation booking, travel management, apprentice block scheduling, safeguarding and welfare tracking, real-time communications, reporting, and feedback collection. These functions must operate cohesively to support high-volume residential apprenticeship delivery, ensure safeguarding compliance, and meet Ofsted expectations. Market engagement and research identified alternative suppliers; however, these suppliers were unable to meet the requirement for a single, unified, cloud-based platform. Available alternatives typically rely on disparate systems and/or manual processes, requiring multiple platforms or manual intervention to deliver the same outcomes. This creates significant operational inefficiencies, increased administrative burden, and heightened risks in relation to: safeguarding and welfare oversight accuracy of bookings and scheduling real-time visibility of learner activity auditability and reporting required for Ofsted and regulatory compliance The Authority has determined that no reasonably available alternative solution can replicate this level of integration and functionality without substantial custom development, system integration, or manual workaround processes. Such approaches would introduce unacceptable delivery risk, additional cost, implementation delay, and potential non-compliance with safeguarding and inspection requirements. Accordingly, competition is considered absent for technical reasons, and the ServAce platform is the only supplier currently capable of meeting the Authority's requirements in full. The Authority is therefore satisfied that a direct award is justified on the basis that: the requirement can only be fulfilled by one supplier due to its unique combination of technical capabilities and system integration, and no reasonable substitute or alternative solution exists within the market that can meet the Authority's needs to the required standard.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
singleSuppliersUniqueWorkArtPerformance
Entry 2
Id
urgency

Special regime

lightTouch

Lots and requirements

Entry 1
Id
1
Status
complete

Suitability

Sme
Yes

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Nottingham College
Id
GB-UKPRN-10004577

Identifier

Scheme
GB-UKPRN
Id
10004577

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PTWD-4544-YHZX

Address

Street Address
The Adams Building, Stoney Street, the Lace Market
Locality
Nottingham
Postal Code
NG1 1NG
Country
GB
Country Name
United Kingdom
Region
UKF14

Contact

Name
Sarah Walters

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
Servace Solutions Limited
Id
GB-COH-05839034

Identifier

Scheme
GB-COH
Id
05839034

Address

Street Address
Unit 10, Chapel Lane, Wynward Park Business Village
Locality
Wynward
Postal Code
TS22 5FG
Country
GB
Country Name
United Kingdom
Region
UKC11

Contact

Roles

supplier

Details

Scale
sme
Vcse
No

Award information

Award 1
Id
1
Title
Apprenticeship Hotel Management
Status
pending
Main Procurement Category
services
Above Threshold
Yes
Has Renewal
Yes

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
55100000
Description
Hotel services

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 7
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 8
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 9
Region
UKK
Country
GB
Country Name
United Kingdom

Value

Including VAT
3,360,000
Amount
2,800,000
Currency
GBP

Suppliers

Supplier 1
Id
GB-COH-05839034
Name
Servace Solutions Limited

Contract period

Starts
1 Aug 2026, 00:00
Ends
31 Jul 2030, 23:59
Max Extent Date
31 Jul 2032, 23:59

Renewal

Description
Two optional 12 month extensions

Related lots

1

Documents

Entry 1
Id
043588-2026
Document Type
awardNotice
Notice Type
UK5
Description
Transparency notice on Find a Tender
Published
12 May 2026, 16:01
Format
text/html

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Due
1 Jul 2026, 23:59
Status
scheduled

Recorded locations

  • Buyer location · Nottingham · UKF14 · NG1 1NG · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 043588-2026Transparency notice on Find a Tender ·