ProcuraAxisBeta
Sign inCreate Free Account
Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

Tenant Satisfaction Measures Solution

ACCENT HOUSING LIMITED · Contract details notice on Find a Tender

Tender information last checkedLast checked 2 Oct 2026, 07:32.

Opportunity overview

Procure a Tenant Satisfaction Measures (TSM) provider for the Collection, Management, Analysis and Reporting of Regulatory Satisfaction Indicators in line with the Housing Ombudsman and Regulator of Social Housing (RSH) Framework.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

ACUITY RESEARCH & PRACTICE LTD.

Matched by number
Contract value
£82.8k
Awarded
Not supplied
Contract signed
30 Jan 2026
Including VAT
£99.3k
Award ID
1
Status
active
Identifier
GB-COH 03503391
Location
Barnstaple, UKK43, EX32 0AQ, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
AG-TR-29-2025
Status
complete
Procurement Method
limited
Procurement Method Details
Below threshold - limited competition

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
ACCENT HOUSING LIMITED
Id
GB-COH-IP19229R

Identifier

Scheme
GB-COH
Id
IP19229R

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PTXD-7116-XTCR

Address

Street Address
3rd Floor, Scorex House, 1 Bolton Road
Locality
Bradford
Postal Code
BD1 4AS
Country
GB
Country Name
United Kingdom
Region
UKE41

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
ACUITY RESEARCH & PRACTICE LTD.
Id
GB-COH-03503391

Identifier

Scheme
GB-COH
Id
03503391

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PVRC-2417-GNHG

Address

Street Address
35 Mount Pleasant
Locality
Barnstaple
Postal Code
EX32 0AQ
Country
GB
Country Name
United Kingdom
Region
UKK43

Contact

Roles

supplier

Details

Scale
sme
Vcse
Yes

Award information

Award 1
Id
1
Status
active
Main Procurement Category
goods

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 7
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 8
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 9
Region
UKK
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-03503391
Name
ACUITY RESEARCH & PRACTICE LTD.

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Status
active
Has Renewal
Yes
Above Threshold
No
Date Signed
30 Jan 2026, 00:00

Period

Starts
1 Apr 2026, 00:00
Ends
31 Mar 2028, 23:59
Max Extent Date
31 Mar 2029, 23:59

Renewal

Description
1 x 12 month extension subject to performance and mutual agreement on terms.

Value

Including VAT
99,315.19
Amount
82,762.66
Currency
GBP

Documents

Entry 1
Id
042469-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
8 May 2026, 12:38
Format
text/html

Recorded locations

  • Buyer location · Bradford · UKE41 · BD1 4AS · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 042469-2026Contract details notice on Find a Tender ·