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PROCUREMENT OPPORTUNITY

Healthy Homes, Healthy People

Wales & West Utilities Limited · Contract award notice on Find a Tender

Tender information last checkedLast checked 29 Sept 2026, 14:22.

Opportunity overview

The project is being undertaken to alleviate fuel poverty across Wales by providing both crisis assistance and longer-term intervention-led support to vulnerable households. The project aims to tackle the underlying drivers of fuel poverty, including low incomes, high energy costs and poor energy efficiency, while also increasing awareness of energy efficiency, PSR services and CO safety. It is a core part of delivering WWU's Consumer Vulnerability Strategy, specifically the Fuel Poverty and Energy Affordability priority area, ensuring that the most vulnerable households receive the support they need. Benefits of the project include: • Direct support for 14,500 vulnerable households over two years. • Improved ability for households to meet basic needs and live in safe, warm, energy efficient homes. • Increased community knowledge, empowerment and resilience through awareness sessions and outreach. • Delivery of interventions that reduce expenditure, manage fuel debt and improve home energy efficiency. • Improved access to crisis support, billing support and advocacy. • Strengthens PAN Wales collaboration with local bodies and health boards.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

WARM WALES - CYMRU GYNNES

Matched by number
Published award value
£2m
Awarded
27 May 2026
Award ID
1
Status
active
Identifier
GB-COH CE041643
Location
Port Talbot, UKL17, SA13 1SB, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
WWU1577
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
Warm Wales is the only organisation delivering a fully integrated, pan Wales service providing income maximisation, benefit entitlement checks, and holistic energy safeguarding support and triage at national scale. The organisation operates an established Wales wide infrastructure that combines specialist welfare rights and energy advice with coordinated referral and safeguarding pathways, enabling consistent and equitable provision across urban, rural, and hard to reach communities. This delivery model reflects long standing expertise in supporting households at risk of or experiencing fuel poverty or energy affordability challenges and is underpinned by trusted partnerships with statutory, health and community based agencies across Wales. Warm Wales' service model is technically and operationally distinct, relying on specialist advisors, national coordination and integrated triage processes that cannot be readily replicated by alternative providers without significant duplication, fragmentation of provision or a material reduction in service quality and outcomes. The organisation also operates as part of an established strategic working group of organisations across Wales, with agreed referral protocols and collaborative arrangements that enable effective cross referral and coordination of support. This strategic approach ensures that households are directed to the most appropriate provision based on need, thereby removing duplication of services entirely and maximising the efficient and coordinated use of resources. Warm Wales' role within this working group provides national oversight and triage, enabling complementary rather than overlapping delivery and supporting a coherent, system wide approach to energy safeguarding and income maximisation. There is no other organisation who can provide the requirements of the scope across Wales.

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

lightTouch

Procedure reasons

Entry 1
Id
singleSuppliersTechnicalReasons

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
Wales & West Utilities Limited
Id
GB-COH-05046791

Identifier

Scheme
GB-COH
Id
05046791

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PMVL-3238-DQDX

Address

Street Address
Wales & West House
Locality
Newport
Postal Code
NP10 8FZ
Country
GB
Country Name
United Kingdom
Region
UKL21

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
privateUtility
Description
Private utility
Organisation 2
Name
WARM WALES - CYMRU GYNNES
Id
GB-COH-CE041643

Identifier

Scheme
GB-COH
Id
CE041643

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PVVG-2719-MCPL

Address

Street Address
Llewellyn House- Harbourside Business Park
Locality
Port Talbot
Postal Code
SA13 1SB
Country
GB
Country Name
United Kingdom
Region
UKL17

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Title
Healthy Homes, Healthy People
Status
active
Date
28 May 2026, 00:00
Main Procurement Category
services
Above Threshold
Yes

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
80330000
Description
Safety education services

Delivery locations

Entry 1
Region
UKL
Country
GB
Country Name
United Kingdom

Value

Including VAT
2,200,000
Amount
2,000,000
Currency
GBP

Suppliers

Supplier 1
Id
GB-COH-CE041643
Name
WARM WALES - CYMRU GYNNES

Contract period

Starts
3 Jul 2026, 00:00
Ends
28 Mar 2028, 23:59

Related lots

1

Documents

Entry 1
Id
058353-2026
Document Type
awardNotice
Notice Type
UK6
Description
Contract award notice on Find a Tender
Published
22 Jun 2026, 10:13
Format
text/html

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Due
2 Jul 2026, 23:59
Status
scheduled

Recorded locations

  • Buyer location · Newport · UKL21 · NP10 8FZ · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 042456-2026Transparency notice on Find a Tender ·
  2. 058353-2026Contract award notice on Find a Tender ·